The Ultimate Guide to eCommerce
A curated Australian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
Australian eCommerce News
Regional stories with direct local relevance
Amperity martech leader reveals 'secret sauce' to marketing in the moment
Retailers risk losing sales as shoppers expect offers and recommendations to update instantly, not hours after they signal intent.
Webjet launches ChatGPT app for flight & hotel searches
Travellers can now compare fares and rooms inside ChatGPT, as Webjet seeks to keep bookings from shifting to AI search tools.
Ledlenser launches 25th anniversary torch range in Australia
Australian buyers get two premium portable lights with USB-C charging, recycled materials and a 25-year warranty as Ledlenser marks a milestone.
Midea highlights compact kitchen appliances for winter
Australian homes are being targeted with compact kitchen appliances as colder weather lifts demand for quicker cooking and easier clean-up.
Win an Audi RS3 or $100,000 Cash: VentraIP Launches Its Biggest MEGAMay Giveaway Yet
Australian businesses renewing .au domains this May could land an Audi RS3 or GBP £100,000, as VentraIP widens discounts across hosting and email.
Samsung launches Mother's Day Galaxy deals in Australia
Shoppers in Australia can save on Galaxy phones, earbuds and watches as Samsung targets Mother’s Day demand through its online store.
Analyst Insights
Research and market analysis connected to eCommerce
AI expert reveals the 'New Currency' in AI discovery for eCommerce brands
Constructor posts surge on AI retail search momentum
SEON unveils global partner initiative for AI fraud fight
Constructor earns sole Customers' Choice in Gartner report
AI data management market to hit USD $239.15bn by 2034
Featured News
Gigs makes APAC splash with promising ShopBack partnership
ShopBack users could soon get easier access to travel connectivity and local mobile plans as Gigs tests its expansion in Asia.
Google sees retail success with agentic commerce push
Retailers are using Google’s new AI suite to speed up shopping and support, with Bunnings already live and UCP adoption starting to grow.
Elastic says AI search & context now decide customer loyalty
Elastic argues that in an AI-obsessed market, robust search across messy data is the real foundation of trustworthy, profitable experiences.
'Software is not dead', says Elastic CPO Ken Exner
Elastic's Ken Exner insists “software is not dead” as the firm touts AI-powered search, context engineering and new agent-building tools.
Expert Columns
Amperity martech leader reveals 'secret sauce' to marketing in the moment
AI shopping boom puts checkout under pressure
Win an Audi RS3 or $100,000 Cash: VentraIP Launches Its Biggest MEGAMay Giveaway Yet
The 70% problem: Why checkout is still where eCommerce goes to die
Spinning to success: MAAP CFO reveals growth strategy with Annexa
Agentic commerce and the evolution of retail purchase behaviour
5 eCommerce trends set to define 2026
Why email automation fails without clean and verified data
Brands are losing the Buy Box and up to 80% of marketplace sales with it
How smarter hosting choices are influencing online retail performance
Interviews
Interviews and video coverage from the network
Recent eCommerce News
Commerce unveils AI-led eCommerce & payments updates
Merchants are set to gain faster checkout, broader payment options and AI shopping tools as Commerce expands its platform updates.
Skailed launches automated FAQ tool for eCommerce pages
Retailers with sprawling catalogues can now automate product FAQs, reducing manual content work while boosting page visibility for shoppers.
Woolworths & Coles top AI grocery visibility in Australia
AI-generated shopping answers are steering more supermarket discovery, with local chains still beating Amazon in Australian grocery searches.
Australian businesses embrace social selling, PayPal says
Social platforms now account for 11% of online sales in Australia, with smaller firms driving a rapid shift to direct digital storefronts.
Amazon ad revenue surges 62% in Australia, says Pattern
Amazon's ad business is now outpacing major rivals in Australia, as Pattern estimates annual revenue reached USD $392 million in 2025.
Spinning to success: MAAP CFO reveals growth strategy with Annexa
Integrated finance and inventory systems are helping MAAP avoid operational drag as the cycling brand expands across eight countries.
Visa adds Australian banks to AI payments programme
Australian banks are now trialling AI-led purchases under Visa's controls, as the payments group seeks to protect consent and spending limits.
Ant International launches PayTo service for Australian SMEs
Australian exporters gain a real-time cash-flow boost as PayTo lets them top up World Accounts instantly, even on holidays.
Mercha cuts proposal drafting from hours to seconds
A 12-person Sydney merch firm can now turn 200 monthly quote requests into tailored proposals almost instantly, lifting potential conversions.
Amazon Ads launches AI Video Generator in Australia
Australian small businesses can now make Sponsored Brands video adverts in minutes, cutting the cost and time of production to zero.
AI search threatens Australian retailers, warns Megantic
Australian retailers risk being overlooked as shoppers increasingly use AI tools to research and buy products without visiting brand websites.
SiteMinder expands hotel platform for AI booking channels
Travellers could soon book rooms inside chatbots as SiteMinder taps AI assistants to drive live hotel rates and reservations.
Late same-day freight lifts costs as fuel surcharges rise
Businesses are paying more for faster freight as fuel levies jumped and late same-day deliveries hit 30 per cent in Australia.
Australian skincare founder hit by chargeback scams
Tens of thousands of dollars in disputed payments have left a Sydney skincare business exposed as household budgets tighten and chargeback fraud rises.
Samsung launches Galaxy A57 5G & A37 5G in Australia
Longer software support and lower prices are at the heart of Samsung’s push to win Australian buyers in the crowded mid-range market.
East Forged wins World Food Innovation award in London
The Brisbane startup’s win lifts its profile as non-alcoholic drinks gain shelf space and consumer attention worldwide.
Australia's commercial property splits on office stress
Office landlords face rising vacancies and tenant stress, while industrial property stays resilient on tight supply and stronger demand.
Australian retailers use AI to boost profits, report finds
A new report warns that poorly targeted AI is adding work rather than profit for many online merchants, despite some sharp gains.
How smarter hosting choices are influencing online retail performance
Faster sites and steadier checkouts are helping Australian retailers reduce cart abandonment and cope with traffic spikes.
Australia Post buys Rendr to speed same-day delivery
The deal gives retailers broader same-day and on-demand options, as Australia Post extends reach to almost 90% of the population.
Job Moves
myPlates names Shikha Thakur Head of Marketing Performance
The Pistol to lead Liquor Legends retail media transformation
Suzanne Grae selects Tug Sydney for SEO & paid media
The Working Party appoints Dominik Wilkowski as CTO
Novated Lease Australia names Natalie Ashes as new CMO
eCommerce expert Lisa Powell joins Deliver In Person's advisory board
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Megantic makes two new leadership appointments
Havas Market× names Rebecca Tos as Managing Partner
Zepto adds to C-Suite team with new CFO appointment
