The Ultimate Guide to eCommerce
A curated Australian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
Australian eCommerce News
Regional stories with direct local relevance
Infosys Aster named leader in marketing transformation
The recognition bolsters Infosys' pitch to enterprises seeking measurable returns as budget pressure and AI adoption reshape marketing services.
The design decisions that move the needle most on Shopify conversion rates
Conversion gains on Shopify usually come from mobile-friendly product pages, faster checkout and site speed, not cosmetic redesigns.
Airtasker says founders lose AUD $92 billion on admin
Australian founders are losing time worth more than AUD $92 billion a year to routine admin, dragging on productivity and growth.
Airtasker launches ChatGPT booking for local services
Users can now book cleaners, movers and tradespeople in one ChatGPT chat, as Airtasker opens its marketplace to AI transactions.
Kick Cashback brings instant confirmations to retail offers
Shoppers will know at once if a purchase tracks, as delayed cashback has often undermined trust in reward offers across the sector.
How smart cleaning devices became a serious retail category
Higher prices and better navigation have turned robot vacuums into a profitable home-appliance category for retailers and resellers.
Analyst Insights
Research and market analysis connected to eCommerce
Infosys Aster named leader in marketing transformation
Infios named a leader in IDC MarketScape assessments
Blue Yonder unveils AI tools & sustainability findings
Corsearch names Todd Morris as Chief Executive Officer
Global fintech market set to hit USD $1.5tn by 2034
Featured News
Visa strengthens AI defences amid new era of cyber threats
Visa is pouring billions into AI defences as regulators demand safer, auditable systems to counter faster cyber threats and fraud.
No blind spots: Reolink unveils dynamic, AI-powered range
The new OMVI range could cut costs for homes and businesses by replacing multi-camera setups with one device that tracks subjects in 360 degrees.
Expert Columns
For sensitive health categories, eCommerce can remove more than just the checkout queue
Breaking through the spreadsheet ceiling: Why growing export businesses need better tax solutions
Customer data integration: A data quality checklist
Customer verification in Australia: A complete guide
From routing to revenue: Why payment orchestration has become a boardroom issue
Southeast Asia's payment rails leave US merchants behind
The Hidden Cost of Identity Friction in Retail
How to prevent fake signups on your Shopify store
BNPL Fraud in Australia: Why new rules make data quality critical
How Linen House rebuilt a 33-year-old wholesale brand for a channel-everything market
Interviews
Interviews and video coverage from the network
Recent eCommerce News
Customer verification in Australia: A complete guide
Rising cybercrime is forcing Australian businesses to tighten checks or risk fraud losses, compliance breaches and slower onboarding.
Amazon rolls out Alexa+ in Australia via Early Access
Non-Prime users will face an AUD $29.99 monthly fee once Amazon's upgraded voice assistant moves beyond Early Access in Australia.
Your Reformer appoints new Chief Technology Officer
The connected fitness group is widening its subscription and software push as it expands across the US and Europe, with Jason Ellis joining to lead technology.
Furniture Trader revenue rises 30% to more than AUD $30m
A store-led strategy has helped the Melbourne family retailer outpace a shaky sector, with demand holding up for bulky, in-person purchases.
Australian fintechs warn of tougher AI & payments scrutiny
Rising regulatory pressure could force banks, merchants and payment firms to tighten controls on AI and card costs as Australia reforms payments.
When you outgrow Shopify: the web hosting decision behind going self-hosted
Rising sales can make hosted eCommerce plans costly and restrictive, pushing merchants towards self-hosted stores with better control and lower fees.
Social media reshapes Australians' shopping habits
Six in ten Australians now act on products they see on social platforms, underscoring a shift in how brands must win buyers online.
Are Media names Levine as Director of Technology and Product
The publisher is stepping up its digital push as Bruce Levine takes charge of technology and product to speed new audience services.
Hisense launches open-ear HiClips earbuds in Australia
The move widens Hisense's Australian consumer electronics push beyond TVs and appliances, as open-ear audio gains traction with commuters and runners.
Australian retailers back AI shopping as trust lags
Australians remain wary of AI at checkout, with 64% uneasy about letting systems buy on their behalf despite rapid retailer investment.
How Linen House rebuilt a 33-year-old wholesale brand for a channel-everything market
A decade-old cloud ERP move let Linen House shift from wholesale to direct sales, with more than half its revenue now coming consumer-facing.
JW Computers expands desktop PCs for prebuilt & custom
Australian buyers are weighing convenience against control as desktop PC demand rises, with local warranties and faster access swaying choices.
Obsessd.ai launches in Australia to boost AI discoverability
Brands risk being invisible in AI search unless they measure how chatbots such as ChatGPT and Gemini recommend them.
ATO tax debts lift insolvency risk for Australian firms
More than 35,000 Australian businesses now face heightened failure risk as ATO debts above AUD $100,000 coincide with rising defaults.
Australian finance leaders push AI agents despite gaps
Governance is lagging as Australian finance chiefs race to deploy AI agents, with many under pressure to prove ROI and explain errors.
Amazfit launches Australian online store with new wearables
Australian shoppers can now buy Amazfit wearables directly, as the brand targets a crowded market with lower-priced health and training tools.
Australians join more loyalty schemes but use fewer
Australian brands face a tougher loyalty market as 93% of consumers hold memberships, yet active use has fallen and relevance is lagging.
Five years on: How salvos stores cracked the eCommerce problem nobody else had solved
Its distributed model now ships nationally, with 65,000 parcels sent in 2020 and sales up 212 per cent as the platform scaled.
Zip finds Australians use AI to guide shopping choices
Nearly half of Zip's Australian customers now use AI to compare and research purchases, but most still want to make the final call themselves.
Australian firms rush AI adoption amid rising risks
Boards face mounting pressure to set AI rules now, as faster adoption is exposing Australian firms to data, workforce and security risks.
Job Moves
Your Reformer appoints new Chief Technology Officer
Are Media names Levine as Director of Technology and Product
myPlates names Shikha Thakur Head of Marketing Performance
The Pistol to lead Liquor Legends retail media transformation
Suzanne Grae selects Tug Sydney for SEO & paid media
The Working Party appoints Dominik Wilkowski as CTO
Novated Lease Australia names Natalie Ashes as new CMO
eCommerce expert Lisa Powell joins Deliver In Person's advisory board
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Megantic makes two new leadership appointments
