Merchants stories

Fime opens a Melbourne software security lab to certify rising SoftPOS payments under PCI MPoC, targeting booming NFC mobile acceptance growth.

Paysecure wins Best Payments Industry Newcomer at the 2026 Card and Payments Awards in London for its fast-growing orchestration platform.

Holiday refunds jumped 18.1% in 2025, with each USD $1 million in refunds costing retailers about USD $1.3 million once overheads are included.

Gr4vy launches Silent Mode to let merchants trial multiple fraud tools in parallel on live payments without affecting real customer outcomes.

EU rules are turning the checkout into a compliance hub, pushing retailers to rethink POS tech, processes and in-store customer journeys.

BioCatch warns AI shopping agents will turbocharge online fraud, urging banks and retailers to distinguish helpful bots from criminal misuse.

Google launches Universal Commerce Protocol to link AI shopping agents, retailers and payments in a new ‘agentic commerce’ push.

Blink launches Card Present API to let ISVs add in-person card payments with real-time reporting and managed terminal support.

Ant backs Google’s new Universal Commerce Protocol to standardise how AI agents handle shopping, payments and post-purchase support.

Mastercard and TerraPay team up to let mobile wallet users tap and pay at over 150 million Mastercard contactless locations worldwide.

Forter launches Prism AI copilot and fresh benchmarks as agentic activity soars 2,107% and automated fraud attempts jump 202%.

Ecommpay has been shortlisted for four FStech 2025 awards, underlining its role in driving innovation, security and inclusion in payments.

Boku lifts H1 revenue 34% and EBITDA 53% as merchants shift from cards to wallets, pushing payment volumes to $7.4 billion.

Value for money, not low prices or rapid delivery, is the strongest driver of eCommerce satisfaction, Judge.me’s study of reviews finds.

Autonomous ‘agentic’ AI fraud tools set to intensify cybercrime by 2026, forcing firms to fuse human judgment with smarter machine defences.

Ecommpay secures full Digital Accessibility Centre approval as its redesigned website and product pages meet WCAG 2.2 AA standards.

Castles Technology has opened a Melbourne hub as its Pacific headquarters, targeting fast-growing Android payments across Australia and NZ.

Cloudflare’s latest outage fuels fears over fragile AI and payments systems as firms brace for weeks of disputes and operational fallout.

Riskified urges shoppers and merchants to stay vigilant against rising AI-driven eCommerce fraud as holiday online sales may hit USD $311 billion in 2025.

Gr4vy teams up with Mastercard to offer merchants worldwide seamless access to advanced payment solutions via its no-code platform.