8x8 expands AI tools across business beyond contact centre
2 days agoThe move aims to help firms scale AI beyond siloed contact centres, as most organisations still struggle to deploy it across the enterprise.
Australian stories
Origin Energy probes alleged cyber incident over data
Customers face heightened scam risks as Origin Energy investigates claims that a hacker accessed two million records and alerted regulators.
Australia breach costs hit AUD $4.22 million, IBM says
Malicious attacks are growing costlier as AI-generated elements feature in nearly a third of incidents, IBM's study found.
Sharesight warns investors against AI tax calculations
Investors risk misreporting gains, offsets and foreign income if they rely on chatbots instead of current Australian tax rules and records.
CEFC adds AUD $150 million to ANZ SME green finance
The top-up will lower borrowing costs for small firms buying solar, batteries and electric vehicles as energy bills and inflation bite.
Synology launches DVA7400 on-premises surveillance appliance
Organisations can analyse up to 100 camera feeds on site as privacy rules and bandwidth limits push surveillance processing away from the cloud.
Australian heavy fleets could save AUD $4.5m on electric
Rising diesel costs are pushing Australian freight operators to accelerate depot charging plans, as JET Charge says savings could reach AUD $4.5 million.
Data centre influx applies pressure on AU emissions targets
Australia's net zero goal faces fresh strain as billions flow into data centres that could lift power demand, water use and emissions.
Editor Interviews
Conversations with technology leaders, founders and operators.
'Very small' fines unlikely to prevent future mobile outages
Penalties in the low-to-medium eight figures may barely dent Telstra, as experts say tougher laws are needed to stop repeat outages.
Last month
Archaic payment processes costing SMEs time and money
Australian SMEs are missing working capital gains as manual invoicing and EFTs leave payments slower and less secure.
Last month
Visa strengthens AI defences amid new era of cyber threats
Visa is pouring billions into AI defences as regulators demand safer, auditable systems to counter faster cyber threats and fraud.
Last month
TCL pivots to premium TV offering with Bang & Olufsen collab
TCL's new range features brighter flagship TVs, with certified high-end sound and Gemini features, targeting Sony and Samsung's premium turf.
Tue, 30th Jun 2026
Expert Opinions
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Fraud prevention for hospitality leaders: Tackling hotel booking fraud
Earlier checks on contact details could curb fake reservations, cut chargebacks and free hotel staff before rooms are wrongly blocked.
4 days ago
AI is everywhere, but where's the return?
Businesses are under pressure to show AI payback as 81 per cent of Australian staff lose time each month to dysfunctional IT.
4 days ago
AI firms urged to ditch tokens for outcome pricing
Enterprises are seeing AI bills rise faster than value, as token pricing ties spend to usage rather than the business outcomes buyers want.
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When you outgrow Shopify: the web hosting decision behind going ...
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BNPL Fraud in Australia: Why new rules make data quality critical
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Shadow AI upends Australian workplaces as firms catch up
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Latest News
More news →
MoonPay launches PayBox for Claude & ChatGPT payments
Users can now approve AI-initiated payments in-chat, as MoonPay tries to make Claude and ChatGPT commerce safer and more seamless.
Panopto adds AI search & learning tools to video hub
Users of Panopto's video platform can now query archives in plain language and turn recordings into quizzes, boosting learning and analytics.
Pattern adds ChatGPT ads to its marketing platform
Brands will be able to buy placements in ChatGPT through Pattern, as shopping discovery moves from search engines towards AI tools.
StackAdapt launches Ivy Studio AI hub for marketers
Marketers can now set campaign goals in one place as StackAdapt adds AI agents to its ad platform for planning, reporting and execution.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Jacques-Pierre (JP) Dumas
Reviewer
With a background in media, JP is the definition of a tech nerd. After a stint as a journo, he's moved on to marketing but in his spare time, he still loves deep-diving into the best of tech, games, and films. You can chat to JP about anything from the latest console releases to supercomputer teraFLOPs and he'll be sure to have an opinion.
Jake MacAndrew
Interview Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key. Previously living in Edinburgh, he's back in his hometown of Toronto.
Joseph Gabriel Lagonsin
News Editor
A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Mark Tarre
News Chief
Mark Tarre is the News Chief at TechDay, where he leads newsroom operations across the global network and oversees the accuracy, quality, and relevance of technology news coverage. A journalist and PR writer with nearly a decade of experience, he has worked across newsrooms, public relations, and digital publishing. He holds a degree in journalism.
Owen McCarthy
Reviewer
Owen McCarthy has had a long love affair with all things technical since the dawn of the computer age. A child of the 1960’s, he agrees with legendary author, Douglas Adams, that digital watches were a pretty neat idea. By the 1980’s Owen was learning how to code using C and by the turn of the century, he was teaching HTML to enthusiastic youngsters. These days, Owen can be found pestering editors for new technology to review on an annoyingly regular basis. In his spare time, he rides motorcycles of the three-wheeled variety, studies theology, aqua-jogs, and works hard to honour his late wife’s request to live a joy-filled life.
Analyst Insights
Industry research and analysis from leading firms.
Corsearch names Todd Morris as Chief Executive Officer
Growing online fraud and counterfeits are pushing brand protection into the boardroom as Corsearch appoints Todd Morris as Chief Executive Officer.
Last week
DevRev launches Voice AI for customer support calls
Pressure is mounting on support teams to show AI results, as DevRev ties live calls to the records needed to solve queries.
Last month
Kore.ai names Uma Sandilya Chief Commercial Officer
The enterprise AI software provider is tightening accountability across sales, delivery and marketing as buyers shift to wider deployments.
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Deepfake fraud attacks rise 180% as identity checks fail
Nearly one in 100 failed identity checks now involves deepfake material, as AI-generated fraud threatens banking, payments and online services.
Last month