Harmony launches voice AI agent platform for sales teams
about 4 hours agoIt aims to cut missed deals by automating complex sales calls, with early user Bright Car Finance reporting a 9% rise in closed business.
Australian stories
HID wins Australian awards for mobile access & green design
The win underlines growing demand for digital access systems that cut plastic use and let buildings upgrade security without replacing existing hardware.
Shopify unveils AI shopping tools in Fall '26 update
Merchants can now link Shopify with nine AI agents to manage stores and sell through chat, as the platform pushes agentic commerce.
Construction leads Australian small business sales growth
Sales growth for Australian small firms eased to 5.2% in the September quarter, even as construction remained among the strongest sectors.
AI reshaping product research, but trust remains key
Trust and accuracy are slowing AI adoption in product research, even as 94% of product professionals now use it in their workflow.
AML rules expose small firms to privacy breach risks
Thousands of Australian small businesses now face new privacy and cyber risk as anti-money laundering checks force them to store passports and licences.
Australia inflation data strengthens case for RBA hike
Rising fuel costs and broad-based price pressures have left the Reserve Bank of Australia with little room to hold rates steady next week.
Eucalyptus founder urges Australian start-ups to take risks
The acquisition underscored how quickly a pivot can pay off, with Eucalyptus sold to Hims & Hers for USD $1.15 billion after a risky shift.
Editor Interviews
Conversations with technology leaders, founders and operators.
Twilio evolves from APIs to conversational trust
As AI agents proliferate, Twilio is focusing on trusted, governed communications infrastructure rather than the apps that sit on top of it.
3 days ago
Twilio bets on conversation infrastructure for the agentic AI era
Twilio says enterprise AI will fail without the communications plumbing to link customer data, channels and human workers across touchpoints.
3 days ago
Annexa targets new AI opportunities at SuiteWorld 2026
Annexa says mid-market businesses can lift productivity without adding staff by automating routine ERP work and unlocking new sales chances.
Last week
GitHub: Developers aren't disappearing. They're leveling up
AI is pushing software teams into higher-value roles, with GitHub saying developers are moving from coding to orchestration and business alignment.
This month
Expert Opinions
More opinions →
What it takes to make warehouse automation work
Bottlenecks often shift to inbound and packing areas when a warehouse is automated without redesigning the surrounding processes and staffing.
about 19 hours ago
Why revenue leaders need a connected commerce chain
Disconnected deal systems are slowing sales, raising risk and undermining forecast accuracy as firms try to speed revenue in a volatile market.
about 22 hours ago
The supply chain metric most businesses can't measure and why it's costing them
Many firms are missing the profit drag hidden in stock, logistics and fulfilment costs, leaving value creation to gut feel and assumptions.
1 day ago
AI Investment in Australia and New Zealand Drives Data Focus
1 day ago
How an AI-powered messaging campaign could boost your festive ...
7 days ago
6 Steps to Get Property Data Ready for Real Estate Technology
8 days ago
The Hidden Cost of Supply Chain Complexity
10 days ago
Latest News
More news →
Oracle launches agentic AI platform for cloud setups
The rollout aims to cut manual work and speed deployments for firms moving to Oracle Fusion Cloud Applications from older systems.
Oracle launches Media Fabric to join production & streaming
The new system could cut production time and costs for broadcasters and streamers while tying adverts more closely to viewer data.
Oracle launches Claw-powered Fusion apps for CX teams
Oracle has added governed AI tools to Fusion Cloud Applications, aiming to help sales and service teams execute more complex tasks with less manual effort.
DTCC launches tokenisation service for regulated securities
The rollout could help banks and brokerages move tokenised securities into regulated markets, using DTC's infrastructure to preserve investor rights.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Jake MacAndrew
Interview Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key.
Joseph Gabriel Lagonsin
News Editor
A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
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Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Mara Sugue
News Editor
Mara is a writer and editor from Manila with a background in the social sciences. Her work in writing and editorial has taken her across a range of subjects, and it's this variety that keeps her interested in what she does. Outside of work, she can usually be found with a book, planning her next trip or at the climbing gym.
Mike Bishara
Features Editor
Mike has a long history writing about the infrastructure, building, construction and safety industries. These days he covers these topics for our Industrial-focused news sites across Australia and New Zealand.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Analyst Insights
Industry research and analysis from leading firms.
Syndigo named leader in Gartner's first PIM quadrant
The first Gartner Magic Quadrant for product information management could boost buyer confidence as retailers race to keep product data accurate across channels.
Yesterday
Intralogistics market set to hit USD $133bn by 2030
Warehouse operators are driving a shift towards software and robots as labour shortages and delivery pressures lift the intralogistics market to USD $133 billion by 2030.
2 days ago
Meltwater named leader in Gartner's new PR tools ranking
The inaugural ranking gives communications teams a new benchmark as AI-driven media tracking becomes more important for reputation management and crisis response.
3 days ago
NiCE leads Gartner with AI revenue hitting USD $362m
Large enterprises are pushing NiCE's AI revenue higher, with annual recurring revenue reaching USD $362 million in the second quarter.
3 days ago