Australian firms hold cash amid rising supply chain costs
about 1 hour agoRising logistics, property and construction costs are leaving Australian companies wary of expansion as Christmas trading prospects soften.
Australian stories
Xero study says AI unlikely to cut Australian jobs
Most Australian accounting firms expect AI to reshape hiring and services, rather than reduce headcount, the Xero survey found.
GENERAL Australia names 2026 partner awards winners
Ambience Air Airconditioning emerged as the top winner as the rebranded air-conditioning group used its first annual awards to reward sales and service.
Heidi II expands AI scribe into clinical admin work
Clinicians could see less after-visit paperwork as the new system takes on referrals, forms and follow-up tasks, while keeping judgement with doctors.
Returns policy drives Australian fashion shoppers away
More than half of Australian online fashion shoppers have walked away over returns terms, underscoring a costly retention risk for retailers.
Australian manufacturers cut stock as sales revenue falls
Cash is being freed up as Australian factories slash stock levels, but weaker sales suggest margins remain under pressure.
AI use drives home pages below accessibility standards
The failures could leave millions of Australians struggling to read or use key online services as low-contrast text and vague links persist.
Data centre influx applies pressure on AU emissions targets
Australia's net zero goal faces fresh strain as billions flow into data centres that could lift power demand, water use and emissions.
Editor Interviews
Conversations with technology leaders, founders and operators.
Voice AI is bringing the phone call back to business
No story details were provided, leaving readers unable to gauge Twilio's latest move or its impact.
Today
Confluent: Data architecture gap impairing AI ambitions
Older systems may leave Australian firms unable to meet CDR demands, while modern data architecture is becoming crucial for real-time AI use.
This month
AI transforms CX to go beyond the chatbot
Consumers now expect faster, more automated support as AI agents handle complex customer journeys, though many firms still struggle to prove ROI.
This month
The Aussie AI Data Centre debate: profit, power & public trust
Australia's AI boom could add GBP £58 billion, but energy shortages, bubble fears and local backlash are clouding the data centre rush.
This month
Expert Opinions
More opinions →
Australian Brands Expanding Internationally: Is Your Data Ready?
Incomplete customer data can undermine overseas sales, delaying deliveries, returns and marketing even when Australian fulfilment is strong.
about 2 hours ago
Empowering frontline managers with the right workforce data
Poor visibility is leaving frontline managers exposed to compliance breaches, higher labour costs and more stress when shifts change.
about 21 hours ago
AI assistants now read online stores more than twice as often as Google. Most ...
Many retailers are missing live customer queries because AI assistants now fetch product pages far more often than Google does.
about 21 hours ago
Some AI risks more subtle than others
4 days ago
How AI is changing business planning
5 days ago
How multi-shopper AI is transforming retail store operations
5 days ago
Peak has moved: Five ways Australian retailers can build a more ...
7 days ago
Latest News
More news →
Amazon rivals beauty chains as Australian sales shift online
Marketplaces are now taking as much Australian online beauty revenue as specialist chains, with consumers increasingly shopping through Amazon and social media.
ACI & Cognizant test card processing on AWS at scale
Banks weighing cloud migration got fresh evidence after the platform handled more than double its target load on AWS with no failed transactions.
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Jaggaer buys Ivoflow to boost manufacturer pricing
Manufacturers could gain sharper checks on supplier price hikes as direct materials intelligence is folded into Jaggaer's procurement platform.
Restaurant Brands deepens search partnership with Optimisers
Accurate location data is now central to how diners find KFC, Pizza Hut and Taco Bell in New Zealand across search, maps and AI tools.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Joseph Gabriel Lagonsin
News Editor
A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
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Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Mara Sugue
News Editor
Mara is a writer and editor from Manila with a background in the social sciences. Her work in writing and editorial has taken her across a range of subjects, and it's this variety that keeps her interested in what she does. Outside of work, she can usually be found with a book, planning her next trip or at the climbing gym.
Mike Bishara
Features Editor
Mike has a long history writing about the infrastructure, building, construction and safety industries. These days he covers these topics for our Industrial-focused news sites across Australia and New Zealand.
Raphael Veloso
News Editor
Raphael has been chasing stories since his university days, starting out in campus journalism before making his way into professional newsrooms. A journalism graduate, he now writes and edits technology and business stories at TechDay. When he’s not working, you can probably find him reading, writing, or hanging out with his two loving dogs, Fiona and Luca.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Analyst Insights
Industry research and analysis from leading firms.
Braze named Gartner Leader for fourth straight year
Marketers weighing customer-engagement platforms may see Braze's latest Gartner ranking as a signal of stronger execution and vision in a crowded market.
Last week
Certinia expands Veda AI for professional services
Only 20% of services and IT leaders say AI beat expectations, prompting Certinia to add 14 agents to target clearer returns.
Last week
Humanforce named major contender in two Everest tests
The dual Everest Group recognition strengthens Humanforce's push to sell a broader HCM suite to frontline employers in regulated sectors.
Last week
Avalara launches Aviator AI hub for tax compliance
Existing customers get the AI tool at no extra cost for now, as Avalara targets gaps in tax workflows and audit readiness.
Last week