Yuno adds Ecommpay to widen payment reach across regions
about 2 hours agoMerchants in Europe and Asia-Pacific can now offer more local checkout options through one integration, reducing abandoned transactions at payment stage.
Australian stories
Dreame & Luxury Escapes launch Maldives prize campaign
Australian shoppers can win a Maldives holiday worth up to AUD $20,000 as the brands push Dreame's beauty range beyond home appliances.
PayPal launches Pay in 4 for in-store shopping in Australia
Shoppers at selected Australian retailers can now split eligible purchases into four interest-free payments through PayPal's first in-store Pay in 4 rollout.
Australian retailers prioritise AI for customer growth
Costly customer acquisition is pushing Australian retailers to use AI for better retention and productivity as 2027 growth targets sharpen.
Australian small businesses brace for Black Friday AI boost
Many Australian retailers will borrow or defer payments to fund Black Friday stock and staff as AI shopping tools loom over sales.
Dreame launches pocket cake hair dryer in Australia
Travel-friendly styling is becoming a tougher sell as Dreame enters Australia's premium haircare market with a AUD $299 foldable dryer.
LogicMonitor folds AI & digital experience into all tiers
Customers will get AI and digital experience monitoring as standard, as LogicMonitor bundles them into every Essentials, Advanced and Signature tier.
Eucalyptus founder urges Australian start-ups to take risks
The acquisition underscored how quickly a pivot can pay off, with Eucalyptus sold to Hims & Hers for USD $1.15 billion after a risky shift.
Editor Interviews
Conversations with technology leaders, founders and operators.
First Digital: Agentic AI to reshape payment infrastructure
Businesses are being urged to build safeguards now as AI agents could soon be transacting more value than humans, First Digital says.
Yesterday
Drumbeat CEO: PR was never broken, just out of reach
Drumbeat CEO Barney Chunn says AI-powered targeting can bring PR within reach of high-growth companies that couldn't previously afford an agency retainer.
4 days ago
Twilio evolves from APIs to conversational trust
As AI agents proliferate, Twilio is focusing on trusted, governed communications infrastructure rather than the apps that sit on top of it.
Last week
Twilio bets on conversation infrastructure for the agentic AI era
Twilio says enterprise AI will fail without the communications plumbing to link customer data, channels and human workers across touchpoints.
Last week
Expert Opinions
More opinions →
Predictions: Experts Discuss the Future of Loyalty in the age of AI
Customer expectations are shifting toward relevance and recognition, forcing brands to move beyond points as AI changes how loyalty is delivered.
about 8 hours ago
The Power of Partnerships and Interoperability in Loyalty
Businesses need more interoperable loyalty systems as customer data, marketing and offers increasingly span multiple teams and vendors.
about 10 hours ago
There is no such place as APAC
Influence in Southeast Asia now depends on local creator trust, as a single global brief can fail in one market and thrive in another.
1 day ago
Australian exporters can't control disruption. They can control ...
2 days ago
The surcharge ban didn't remove the cost of card payments. It ...
2 days ago
Your bank statements are now your loan application. Most small ...
2 days ago
Why strategic supply chains generate savings for FMCG companies
6 days ago
Latest News
More news →
Smartsheet launches vsActual AI planning tool for firms
The software aims to help large organisations spot when projects, budgets and staffing are drifting off plan before problems escalate.
Adobe puts CX Enterprise Coworker inside AI assistants
Marketers can now manage campaigns and customer journeys inside ChatGPT, Claude, Gemini and Copilot as Adobe widens its AI reach.
Smartsheet launches AI tool to bridge strategy & work
The new product aims to help large organisations spot budget, schedule and staffing problems sooner by tying scattered data to live strategic plans.
Partos urges action on AI copyright use after award win
Australia's music sector fears AI training could put AUD $227 million in creator revenue at risk by 2028, prompting calls for licensing rules.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Anthony Caruana
Interview Editor
Anthony has been living and breathing technology since he was a child. He has contributed to almost every major technology publication in Australia as well as editing a few along the way. In his spare time, he likes to run, especially on trails, and plays Australian Rules football through the winter.
David Shilovsky
Interviews Editor
David joins us from a primarly sports reporting background, but has a keen interest across all facets of technology, especially any Apple product, the latest in OLED televisions and gaming consoles. He brings significant editorial experience to the role, with various digital and print publications on his CV. In his spare time, David enjoys watching or playing sport, playing video games and checking out live music.
Donovan Jackson
Interview Editor
Fascinated by the technology industry after a visit to a Computer Faire in 1998, Donovan Jackson first worked as a public relations consultant for enterprise software and hardware distribution companies in 2000, then as a journalist for IDG-affiliated channel and trade publications, and as a producer of commercial content as an agency owner through the 2000s and 2010s. He has served as ITBrief editor in the last days of the printed magazine, and has a long association with TechDay as a contributor to special projects. Donovan has wide interests spanning technology, philosophy, bicycles, literature, psychology, motorcycles, travel, geography, history, general knowledge, and various combinations of these and other subjects.
Jake MacAndrew
Interviews Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key.
Joseph Gabriel Lagonsin
News Editor
A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Analyst Insights
Industry research and analysis from leading firms.
Kantata launches AI business intelligence for services
Professional services firms can now query their finance and delivery data in natural language, cutting delays that slow decisions on margins and staffing.
3 days ago
Cloudinary named Gartner Leader in digital asset management
The shift boosts Cloudinary's standing as brands race to automate image and video management across websites, apps and marketing channels.
Last week
HKEX outlines move to T+1 settlement for cash market
Market participants have been warned they will have less time for trade matching and settlement checks as Hong Kong prepares to shorten its cycle.
Last week
Syndigo named leader in Gartner's first PIM quadrant
The first Gartner Magic Quadrant for product information management could boost buyer confidence as retailers race to keep product data accurate across channels.
Last week