Apple's new Macs and OLED iPad mini arrive in Australia
1 day agoAustralian buyers can now choose between a touchscreen MacBook Pro, a new M6 model and a redesigned iPad mini from AUD $1,099.
Australian stories
Mayhew book urges firms to start AI with workflows
Businesses risk wasting AI spend unless they first map routine requests and hidden handoffs, Clive Mayhew argues in a new book.
REALMS & SEEN launch Find:Seek for brands
Social discovery is forcing brands to rethink visibility, as the new service maps customer questions across platforms and communities.
Dreame & Luxury Escapes launch Maldives prize campaign
Australian shoppers can win a Maldives holiday worth up to AUD $20,000 as the brands push Dreame's beauty range beyond home appliances.
PayPal launches Pay in 4 for in-store shopping in Australia
Shoppers at selected Australian retailers can now split eligible purchases into four interest-free payments through PayPal's first in-store Pay in 4 rollout.
Australian retailers prioritise AI for customer growth
Costly customer acquisition is pushing Australian retailers to use AI for better retention and productivity as 2027 growth targets sharpen.
Australian small businesses brace for Black Friday AI boost
Many Australian retailers will borrow or defer payments to fund Black Friday stock and staff as AI shopping tools loom over sales.
Eucalyptus founder urges Australian start-ups to take risks
The acquisition underscored how quickly a pivot can pay off, with Eucalyptus sold to Hims & Hers for USD $1.15 billion after a risky shift.
Editor Interviews
Conversations with technology leaders, founders and operators.
First Digital: Agentic AI to reshape payment infrastructure
Businesses are being urged to build safeguards now as AI agents could soon be transacting more value than humans, First Digital says.
Last week
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Drumbeat CEO: PR was never broken, just out of reach
Drumbeat CEO Barney Chunn says AI-powered targeting can bring PR within reach of high-growth companies that couldn't previously afford an agency retainer.
Last week
Twilio evolves from APIs to conversational trust
As AI agents proliferate, Twilio is focusing on trusted, governed communications infrastructure rather than the apps that sit on top of it.
Last month
Twilio bets on conversation infrastructure for the agentic AI era
Twilio says enterprise AI will fail without the communications plumbing to link customer data, channels and human workers across touchpoints.
Last month
Expert Opinions
More opinions →
Australian Food Safety Week 2026
Cold-chain weaknesses are wasting at least $3.8 billion of food a year in Australia, with transport delays and handling gaps posing the biggest risks.
3 days ago
Predictions: Experts Discuss the Future of Loyalty in the age of AI
Customer expectations are shifting toward relevance and recognition, forcing brands to move beyond points as AI changes how loyalty is delivered.
3 days ago
The Power of Partnerships and Interoperability in Loyalty
Businesses need more interoperable loyalty systems as customer data, marketing and offers increasingly span multiple teams and vendors.
3 days ago
There is no such place as APAC
5 days ago
Australian exporters can't control disruption. They can control ...
5 days ago
The surcharge ban didn't remove the cost of card payments. It ...
5 days ago
Your bank statements are now your loan application. Most small ...
5 days ago
Latest News
More news →
Fast Simon launches AI model for Shopify discovery
The new system is meant to help Shopify brands lift conversions and basket sizes by automating product ranking around shopper behaviour and stock levels.
Blue Yonder launches AI-native order management tool
Retailers and distributors are being offered tighter control over inventory, cancellations and fulfilment costs as Blue Yonder adds AI agents to order management.
Genesys expands AI engineers to speed customer rollouts
By tackling integration and governance hurdles, the new engineering model aims to help enterprises move agentic AI customer service projects into production faster.
Xero expands Chaney partnership with Melio payments
The move could simplify cross-border giving and bill payment for churches, while helping Chaney & Associates add about 50 clients a year.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Jake MacAndrew
Interviews Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key.
Joseph Gabriel Lagonsin
News Editor
A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
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Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Mara Sugue
News Editor
Mara is a writer and editor from Manila with a background in the social sciences. Her work in writing and editorial has taken her across a range of subjects, and it's this variety that keeps her interested in what she does. Outside of work, she can usually be found with a book, planning her next trip or at the climbing gym.
Mike Bishara
Features Editor
Mike has a long history writing about the infrastructure, building, construction and safety industries. These days he covers these topics for our Industrial-focused news sites across Australia and New Zealand.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Analyst Insights
Industry research and analysis from leading firms.
Kantata launches AI business intelligence for services
Professional services firms can now query their finance and delivery data in natural language, cutting delays that slow decisions on margins and staffing.
Last week
Cloudinary named Gartner Leader in digital asset management
The shift boosts Cloudinary's standing as brands race to automate image and video management across websites, apps and marketing channels.
Last month
HKEX outlines move to T+1 settlement for cash market
Market participants have been warned they will have less time for trade matching and settlement checks as Hong Kong prepares to shorten its cycle.
Last month
Syndigo named leader in Gartner's first PIM quadrant
The first Gartner Magic Quadrant for product information management could boost buyer confidence as retailers race to keep product data accurate across channels.
Last month