RS2 warns businesses confuse connectivity with orchestration
about 1 hour agoThe gap is leaving many firms reliant on manual routing and weak token control, with transaction performance and resilience suffering.
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Australian stories
Data centre boom deepens strain on Australia builders
Residential builders face rising defaults and insolvencies as Australia's AUD $150 billion data centre pipeline squeezes labour and materials.
44% of Australian transport workers eye sector exit
Rising freight demand is intensifying labour strain, with 44% of Australian transport and logistics staff considering a sector exit within five years.
Gaming shapes workplace tech buying, Logitech study finds
Australian IT buyers are increasingly basing workplace tech choices on gaming-led expectations for speed, usability and reliability.
Australian banks cut business card rewards & perks
Businesses using credit cards are losing insurance, longer grace periods and reward value as major lenders trim perks amid card reforms.
MYOB widens AI BAS beta to Australian small employers
The update adds payroll-linked compliance checks for an estimated 920,000 Australian small businesses as MYOB trials the tool with employers.
Cleanaway taps Macquarie Telecom for SD-WAN overhaul
More than 350 Cleanaway sites will gain steadier communications as the waste group replaces legacy infrastructure, with 25 locations already live.
Data centre influx applies pressure on AU emissions targets
Australia's net zero goal faces fresh strain as billions flow into data centres that could lift power demand, water use and emissions.
Editor Interviews
Conversations with technology leaders, founders and operators.
Confluent: Data architecture gap impairing AI ambitions
Older systems may leave Australian firms unable to meet CDR demands, while modern data architecture is becoming crucial for real-time AI use.
Last week
AI transforms CX to go beyond the chatbot
Consumers now expect faster, more automated support as AI agents handle complex customer journeys, though many firms still struggle to prove ROI.
Last week
The Aussie AI Data Centre debate: profit, power & public trust
Australia's AI boom could add GBP £58 billion, but energy shortages, bubble fears and local backlash are clouding the data centre rush.
This month
Datadog targets enterprise risk with AI and automation
Australian enterprises are under pressure to tame AI-driven complexity, compliance risk and rising technology costs as Datadog broadens its platform.
Last month
Expert Opinions
More opinions →
From Clipboard to Cloud: Why manual temperature checks are a food safety gap of the past
Food retailers face avoidable spoilage, illness risk and regulatory exposure as most still rely on manual checks that miss cold-chain failures.
about 8 hours ago
Anyone can promise fast. The advantage is keeping it
Australian retailers risk losing customers when fulfilment promises slip between stock, warehouse labour and transport capacity.
about 17 hours ago
The Next E-commerce Interface May Not Be a Screen
As AI agents begin handling purchases and deliveries, retailers face tougher questions over identity, authorisation and trust.
1 day ago
Opinion: Yes, AI is coming for your job
2 days ago
Smart travel, strong ROI: How to build a profitable business ...
5 days ago
The Hidden Data Quality Risks of Holding Data for Too Long
5 days ago
CISO-CFO alignment key as cyber insurance market shifts
6 days ago
Latest News
More news →
Velocity raises USD $10 million extension to Series A
Visa-backed investors have lifted Velocity's Series A to USD $48 million as stablecoin payments gain traction with institutions.
Merlin rolls out NiCE CXone across 140 attractions
Guest service at Merlin's attractions has improved sharply, with issue resolution rising to 95% after an AI platform was rolled out.
Lifecykel replaces Xero sprawl with NetSuite platform
Weekly inventory reporting at the mushroom biotech group has fallen from hours to 10 minutes after replacing seven Xero instances and spreadsheets.
Manchester City extends Qualtrics deal as campus grows
Feedback tools will now cover more of the Etihad Campus as Manchester City expands year-round attractions and uses AI to speed responses.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Mike Bishara
Features Editor
Mike has a long history writing about the infrastructure, building, construction and safety industries. These days he covers these topics for our Industrial-focused news sites across Australia and New Zealand.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
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Sofiah Nichole Salivio
News Editor
Sofiah Nichole has balanced a dual passion for technical precision and the written word since 2017. Before diving into the world of Civil Engineering, she spent years navigating school press conferences and contributing to university publications, honing her skills as a versatile staff writer. Outside of her engineering labs, you can find her advocating for student voices and looking for the next great story to tell. She believes that whether you are building a bridge or a news report, the foundation must be rock solid.
Tom Richmond
Reviewer
Originally from the Isle of Man, Tom has been contributing to our sites for a number of years. He loves sport, tech and cars. In his spare time, you’ll either find him on the golf course, playing football or test-driving a new car.
Anthony Caruana
Interview Editor
Anthony has been living and breathing technology since he was a child. He has contributed to almost every major technology publication in Australia as well as editing a few along the way. In his spare time, he likes to run, especially on trails, and plays Australian Rules football through the winter.
Analyst Insights
Industry research and analysis from leading firms.
Avalara named Leader in IDC MarketScape e-invoicing
Businesses facing fast-changing e-invoicing rules may gain a simpler route to compliance as Avalara's single API lets them activate mandates by configuration.
Today
UiPath named Gartner IDP leader for second year running
The recognition underscores how document processing now sits at the centre of enterprise AI, as firms seek reliable data to automate workflows.
Yesterday
Nozomi Networks wins Gartner customer choice again
Growing demand for industrial cyber security tools has helped Nozomi retain the only second straight Gartner Peer Insights customer award in its category.
Last week
TP wins Frost & Sullivan Asia-Pacific customer service award
AI-driven service delivery and stronger client results helped TP secure Frost & Sullivan's top Asia-Pacific customer experience honour.
Last week