TransferMate & Serrala launch embedded global payments
2 days agoSerrala customers can now process cross-border payables inside one platform, reducing manual hand-offs for more than 2,800 organisations.
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Australian stories
Carsales launches Nexgate software for dealer teams
Dealer groups could save time as the platform unites stock, pricing and buyer data, helping staff act faster on sales opportunities.
Nozomi Networks wins Gartner customer choice again
Growing demand for industrial cyber security tools has helped Nozomi retain the only second straight Gartner Peer Insights customer award in its category.
Australian firms lose customers to skilled role gaps
Customer service and revenue are taking a hit as Australian employers struggle to fill critical roles, a survey finds.
Infios named a leader in IDC transportation systems
The ranking underscores growing demand for systems that can cut freight costs and react faster to disruption across strained supply chains.
Australian CISOs face rising AI risk duties at Proofpoint
Australian security chiefs are facing heavier AI oversight as breach costs climb and most say staff use of generative tools could expose data.
Superloop launches Kay AI assistant for business users
Business partners can now handle quotes, faults and account tasks in one place as Superloop adds an AI assistant to Krypton.
Data centre influx applies pressure on AU emissions targets
Australia's net zero goal faces fresh strain as billions flow into data centres that could lift power demand, water use and emissions.
Editor Interviews
Conversations with technology leaders, founders and operators.
AI transforms CX to go beyond the chatbot
Consumers now expect faster, more automated support as AI agents handle complex customer journeys, though many firms still struggle to prove ROI.
4 days ago
The Aussie AI Data Centre debate: profit, power & public trust
Australia's AI boom could add GBP £58 billion, but energy shortages, bubble fears and local backlash are clouding the data centre rush.
Last week
Datadog targets enterprise risk with AI and automation
Australian enterprises are under pressure to tame AI-driven complexity, compliance risk and rising technology costs as Datadog broadens its platform.
Last month
Interactive customers win, as AI expands into service operations
AI is cutting manual triage in Interactive's cloud operations, where 40,000 device alerts a year now generate tickets and suggested fixes automatically.
Last month
Expert Opinions
More opinions →
Smart travel, strong ROI: How to build a profitable business travel culture
Almost all Chief Financial Officers say business travel aids growth, but firms are under pressure to prove every trip earns its keep.
2 days ago
The Hidden Data Quality Risks of Holding Data for Too Long
Keeping stale records in active systems can distort reporting, raise security exposure and drive up storage costs for organisations.
2 days ago
CISO-CFO alignment key as cyber insurance market shifts
With premiums flat for now, buyers who tie cover to outage costs can avoid nasty surprises when cyber insurers start tightening terms.
3 days ago
When temperatures rise, supply chains feel the heat
4 days ago
Why Email and Phone Append Matter for Prescreen Campaigns
4 days ago
Corporate travel is built for the traveller. Finance inherits the mess
4 days ago
Fighting fraud at scale: Why entitlement servers are becoming ...
5 days ago
Latest News
More news →.webp)
OpenTable launches AI tools to help restaurants fill seats
AI search and automation are helping restaurants win more bookings as OpenTable expands tools aimed at cutting staff workload and boosting covers.
Half of Australians identify as gamers, Havas finds
The survey points to tighter rules, stronger brand scrutiny and gaming's growing role in how Australians socialise, learn and spend.
Inde names Raja Nouman Ahmed as General Manager Finance
As Inde expands across the Tasman, the finance chief will help tighten controls and reporting to support growth in New Zealand and Australia.
Mastercard launches Wallet Pay for digital wallets
Digital wallet users will gain wider cross-border acceptance as Mastercard links Wallet Pay to Alipay+ and regional providers worldwide.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Donovan Jackson
Interview Editor
Fascinated by the technology industry after a visit to a Computer Faire in 1998, Donovan Jackson first worked as a public relations consultant for enterprise software and hardware distribution companies in 2000, then as a journalist for IDG-affiliated channel and trade publications, and as a producer of commercial content as an agency owner through the 2000s and 2010s. He has served as ITBrief editor in the last days of the printed magazine, and has a long association with TechDay as a contributor to special projects. Donovan has wide interests spanning technology, philosophy, bicycles, literature, psychology, motorcycles, travel, geography, history, general knowledge, and various combinations of these and other subjects.
Jake MacAndrew
Interview Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key.
Joseph Gabriel Lagonsin
News Editor
A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Mike Bishara
Features Editor
Mike has a long history writing about the infrastructure, building, construction and safety industries. These days he covers these topics for our Industrial-focused news sites across Australia and New Zealand.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Analyst Insights
Industry research and analysis from leading firms.
TP wins Frost & Sullivan Asia-Pacific customer service award
AI-driven service delivery and stronger client results helped TP secure Frost & Sullivan's top Asia-Pacific customer experience honour.
3 days ago
KAST launches Business stablecoin account for firms
Businesses trading internationally can now settle payments and payroll around the clock in stablecoins, as KAST targets 5,000 users by end-2026.
Last week
Genesys unveils AI tools to orchestrate customer journeys
The shift could help companies manage AI-driven service queries more securely as Genesys adds governance and context across customer journeys.
Last week
Blue Yonder named Verdantix leader in green quadrant
Customers could cut carbon and waste more easily as Verdantix praised Blue Yonder for embedding sustainability data into supply chain planning and execution.
Last week