Retailers boost video & AI as visual commerce grows
about 10 hours agoRetailers are using AI to handle booming video, social commerce and user-generated content as operational strains mount across channels.
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Australian stories
Automation now viable for smaller Australian warehouses
Lower equipment costs are making warehouse robots viable for Australian operators with sites as small as 1,000 square metres.
Zeller wins Fast Company award for payment terminal
The accolade underlines Zeller's push beyond payments hardware, with the terminal now used by more than 110,000 businesses worldwide.
McMillan Shakespeare deepens BYD leasing ties in Australia
The tie-up should widen access to electric cars for Australian buyers as novated leasing becomes a bigger route to ownership.
First-time buyers drove Black Friday sales in Australia
Retailers used Black Friday to win new shoppers, with first-time buyers making up 68.6% of email orders and 73.4% of SMS orders in Australia.
Younger Australian parents most anxious over AI use
Younger parents are driving AI adoption at home, but many say privacy, safety and the risk of falling behind are fuelling anxiety.
AOVO adopts Orca Opti to speed trial document work
The software has cut some clinical trial document checks from 45 minutes to under five, easing a heavy compliance burden at AOVO's Gold Coast site.
Data centre influx applies pressure on AU emissions targets
Australia's net zero goal faces fresh strain as billions flow into data centres that could lift power demand, water use and emissions.
Editor Interviews
Conversations with technology leaders, founders and operators.
Confluent: Data architecture gap impairing AI ambitions
Older systems may leave Australian firms unable to meet CDR demands, while modern data architecture is becoming crucial for real-time AI use.
This month
AI transforms CX to go beyond the chatbot
Consumers now expect faster, more automated support as AI agents handle complex customer journeys, though many firms still struggle to prove ROI.
This month
The Aussie AI Data Centre debate: profit, power & public trust
Australia's AI boom could add GBP £58 billion, but energy shortages, bubble fears and local backlash are clouding the data centre rush.
This month
Datadog targets enterprise risk with AI and automation
Australian enterprises are under pressure to tame AI-driven complexity, compliance risk and rising technology costs as Datadog broadens its platform.
Last month
Expert Opinions
More opinions →
How multi-shopper AI is transforming retail store operations
Retailers could cut stockouts and queues as multi-shopper AI turns live store data into faster replenishment and staffing decisions.
about 7 hours ago
Peak has moved: Five ways Australian retailers can build a more agile supply chain
Australian retailers face higher costs and tighter margins as Black Friday demand spreads peak season earlier and makes supply chains harder to balance.
2 days ago
Are you still panning? There is a better way to extract mainframe gold
Real-time mainframe data is becoming crucial for faster lending, fraud checks and insurance quotes, as stale feeds can mislead AI systems.
3 days ago
Looking for cyber risk in the wrong places
3 days ago
Why trusted 'Customer Context' is critical in the agentic AI era
6 days ago
From Clipboard to Cloud: Why manual temperature checks are a food ...
8 days ago
Anyone can promise fast. The advantage is keeping it
8 days ago
Latest News
More news →
NatWest & banks set out AI agent payment principles
Banks want to prevent AI-driven shopping from eroding customer control, privacy and security as agentic commerce moves closer to everyday payments.
B2B sales teams prefer clean data over AI assistants
Accurate prospect data remains the priority for most sales staff, with three-quarters choosing it over an AI assistant as CRM records stay patchy.
Al-Futtaim picks Juspay for 50-brand payments rollout
Customers across 50 brands in 12 markets will get a single checkout layer, as Al-Futtaim seeks fewer failed payments and easier reporting.
Adyen upgrades Authenticate to cut checkout friction
Shoppers may face fewer checkout hurdles as the upgraded system uses machine learning to pick the best authentication method in real time.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Damian Seeto
Gaming Contributor
Damian has been contributing to our sites since 2009 and is always available whenever a video game needs to be reviewed. Aside from being a big gamer, he is also one of biggest professional wrestling fans. Damian likes Star Wars, comic book movies and Metallica.
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Darren Price
Consumer & Gaming Writer
Darren Price has been playing video games and messing with technology for 45 years. For the last fifteen years he’s been writing about games and tech, as well. He hates sport, but loves sports video games - which he puts down to a mixture of being annoyingly contrary and extremely lazy. Whilst he is completely tone deaf, he considers Rock Band to be his guilty pleasure. A geek from way back, Darren builds his own computers, collects comic books, owns several lightsabers and is a sucker for video-gaming merchandise.
David Shilovsky
Interview Editor
David joins us from a primarly sports reporting background, but has a keen interest across all facets of technology, especially any Apple product, the latest in OLED televisions and gaming consoles. He brings significant editorial experience to the role, with various digital and print publications on his CV. In his spare time, David enjoys watching or playing sport, playing video games and checking out live music.
Donovan Jackson
Interview Editor
Fascinated by the technology industry after a visit to a Computer Faire in 1998, Donovan Jackson first worked as a public relations consultant for enterprise software and hardware distribution companies in 2000, then as a journalist for IDG-affiliated channel and trade publications, and as a producer of commercial content as an agency owner through the 2000s and 2010s. He has served as ITBrief editor in the last days of the printed magazine, and has a long association with TechDay as a contributor to special projects. Donovan has wide interests spanning technology, philosophy, bicycles, literature, psychology, motorcycles, travel, geography, history, general knowledge, and various combinations of these and other subjects.
Jake MacAndrew
Interview Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key.
Joseph Gabriel Lagonsin
News Editor
A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
Analyst Insights
Industry research and analysis from leading firms.
DigiCert launches AI Trust Manager for agent control
Australian organisations are facing rising AI security incidents, and the new tool aims to close governance gaps as agents spread across systems.
3 days ago
Avalara named Leader in IDC MarketScape e-invoicing
Businesses facing fast-changing e-invoicing rules may gain a simpler route to compliance as Avalara's single API lets them activate mandates by configuration.
Last week
UiPath named Gartner IDP leader for second year running
The recognition underscores how document processing now sits at the centre of enterprise AI, as firms seek reliable data to automate workflows.
Last week
Nozomi Networks wins Gartner customer choice again
Growing demand for industrial cyber security tools has helped Nozomi retain the only second straight Gartner Peer Insights customer award in its category.
This month