Exim Bank Uganda launches TerraPay cross-border payments
22 minutes agoThe service aims to keep more of Uganda's outbound payments inside bank channels as demand rises for trade, education and family transfers abroad.
Australian stories
AI reshapes money moves, Forbes warns banks on trust
Banks and retailers face new risks as AI agents begin spending, booking and triggering payments without a human checking every step.
KPay wins Australian licence as merchant push expands
The permit gives KPay a regulatory base to deepen its Australian payments push as it adds point-of-sale tools and financing for SMEs.
Emotional intelligence key to loyalty as AI spreads
Retailers risk losing loyalty unless they pair faster AI-driven service with empathy, as customers judge brands more on how they feel than speed.
Australians shift from calls & texts to smartphone hubs
For many younger Australians, the smartphone has become a digital life hub, with social media, work and payments overtaking calls and texts.
Hello Clever taps Infinia to expand across Latin America
Merchants will be able to reach eight Latin American markets through one integration, as local payment options remain vital for checkout conversion.
TCL promotes Gemini on TVs for Halloween film picks
The assistant can suggest age-appropriate horror films and dim the room lights, as TCL ties its TV pitch to Halloween viewing.
Eucalyptus founder urges Australian start-ups to take risks
The acquisition underscored how quickly a pivot can pay off, with Eucalyptus sold to Hims & Hers for USD $1.15 billion after a risky shift.
Editor Interviews
Conversations with technology leaders, founders and operators.
Annexa targets new AI opportunities at SuiteWorld 2026
Annexa says mid-market businesses can lift productivity without adding staff by automating routine ERP work and unlocking new sales chances.
Yesterday
GitHub: Developers aren't disappearing. They're leveling up
AI is pushing software teams into higher-value roles, with GitHub saying developers are moving from coding to orchestration and business alignment.
Last week
Voice AI is bringing the phone call back to business
No story details were provided, leaving readers unable to gauge Twilio's latest move or its impact.
Last month
Confluent: Data architecture gap impairing AI ambitions
Older systems may leave Australian firms unable to meet CDR demands, while modern data architecture is becoming crucial for real-time AI use.
Last month
Expert Opinions
More opinions →
How an AI-powered messaging campaign could boost your festive season bookings
With December bookings under pressure, hospitality venues are turning to AI-driven SMS and WhatsApp campaigns to reach customers fast and cheaply.
about 6 hours ago
6 Steps to Get Property Data Ready for Real Estate Technology
Poor property data can distort valuations, tenant checks and investment decisions, so real estate teams need strict verification before systems use it.
about 11 hours ago
The Hidden Cost of Supply Chain Complexity
Hidden inefficiencies are forcing firms to spend more time reconciling data, and to absorb higher transport and inventory costs across supply chains.
3 days ago
Gen Z in Australia: Why Customer Data Quality Matters
3 days ago
7 Steps to Implement Digital Identity Verification Successfully
8 days ago
AI in Retail is Only as Good as its Data Foundation
10 days ago
Plan the play, not just the placement
10 days ago
Latest News
More news →
Forrester warns AI costs will cut B2C marketing plans
Higher AI spend will force B2C marketers to trim a third of planned projects as usage-based pricing pushes budgets under strain.
Forrester warns of shadow AI surge across Asia Pacific
Governance gaps could leave large firms exposed as employee-built AI agents outnumber sanctioned tools in Asia Pacific by 10 to one.
Australian marketers back mindset ads over content
A new survey suggests Australian teams are more convinced than UK and US peers that ads work better when matched to a consumer's mindset.
AoFrio launches Ask iQ for cooler fleet data queries
The new tool lets beverage brands question cooler fleets in plain language, drawing on data from more than 3.7 million connected units.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Mara Sugue
News Editor
Mara is a writer and editor from Manila with a background in the social sciences. Her work in writing and editorial has taken her across a range of subjects, and it's this variety that keeps her interested in what she does. Outside of work, she can usually be found with a book, planning her next trip or at the climbing gym.
Mike Bishara
Features Editor
Mike has a long history writing about the infrastructure, building, construction and safety industries. These days he covers these topics for our Industrial-focused news sites across Australia and New Zealand.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Sofiah Nichole Salivio
News Editor
Sofiah Nichole has balanced a dual passion for technical precision and the written word since 2017. Before diving into the world of Civil Engineering, she spent years navigating school press conferences and contributing to university publications, honing her skills as a versatile staff writer. Outside of her engineering labs, you can find her advocating for student voices and looking for the next great story to tell. She believes that whether you are building a bridge or a news report, the foundation must be rock solid.
Anthony Caruana
Interview Editor
Anthony has been living and breathing technology since he was a child. He has contributed to almost every major technology publication in Australia as well as editing a few along the way. In his spare time, he likes to run, especially on trails, and plays Australian Rules football through the winter.
Analyst Insights
Industry research and analysis from leading firms.
NiCE named Gartner CCaaS leader as AI revenue jumps
AI annual recurring revenue climbed to USD $362 million in the second quarter, as NiCE won a top Gartner ranking in cloud contact centre software.
Today
Oracle launches Fusion Claw for autonomous business tasks
Businesses can now delegate more complex finance, HR and supply chain work to governed AI, as Oracle expands its agentic software suite to 75 applications.
Last week
Smart Communications boosts AI migration for enterprises
By cutting template rebuilds, the update could lower switching costs for insurers, banks and other regulated firms modernising customer communications.
This month
Smartsheet named Gartner leader as it expands AI tools
The ranking bolsters Smartsheet's pitch to big companies as it adds governed AI tools that support more than 100 million requests a year.
This month