AnywhereNow teams with Meridian IT on Microsoft Teams
38 minutes agoBusinesses can now add AI-driven customer service inside Microsoft Teams as AnywhereNow and Meridian IT bundle deployment and support around existing systems.
Australian stories
AXA partners with Publicis Sapient on AI hub growth
Shared AI infrastructure will help the insurer roll out agents faster, while keeping oversight tight across its 52-country network.
Australia to ban card payment surcharges from October
Shoppers will soon see a simpler checkout, as businesses across Australia must stop adding fees to eftpos, Mastercard and Visa card payments from 1 October.
Sodexo expands Ricoh tech rollout across Australia
The wider deployment will help keep printers, video calls and network gear working at remote mine sites and offices across Australia.
Lendi lifts loan lodgement with AI agents & Twilio
Home loan applicants are reaching loan lodgement 2.5 times faster after Lendi Group linked AI agents to Twilio's platform.
Leigh Jasper wins Pearcey Victorian Entrepreneur award
The award spotlights Melbourne's start-up scene and Jasper's return to founding, after Aconex sold to Oracle for AUD $1.6 billion.
Avetta adds Epigroup, Unimarket & Wakata partnerships
The tie-ups will let clients fold safety, procurement and field compliance checks into existing workflows, speeding supplier decisions.
Data centre influx applies pressure on AU emissions targets
Australia's net zero goal faces fresh strain as billions flow into data centres that could lift power demand, water use and emissions.
Editor Interviews
Conversations with technology leaders, founders and operators.
AI transforms CX to go beyond the chatbot
Consumers now expect faster, more automated support as AI agents handle complex customer journeys, though many firms still struggle to prove ROI.
Today
The Aussie AI Data Centre debate: profit, power & public trust
Australia's AI boom could add GBP £58 billion, but energy shortages, bubble fears and local backlash are clouding the data centre rush.
Last week
Datadog targets enterprise risk with AI and automation
Australian enterprises are under pressure to tame AI-driven complexity, compliance risk and rising technology costs as Datadog broadens its platform.
Last month
Interactive customers win, as AI expands into service operations
AI is cutting manual triage in Interactive's cloud operations, where 40,000 device alerts a year now generate tickets and suggested fixes automatically.
Last month
Expert Opinions
More opinions →
When temperatures rise, supply chains feel the heat
Extreme heat can cut warehouse throughput, disrupt freight and shift shopper demand, forcing Australian businesses to plan ahead now.
about 3 hours ago
Why Email and Phone Append Matter for Prescreen Campaigns
Campaigns can fail at the final mile if stale inboxes and recycled numbers keep time-sensitive offers from reaching the right consumers.
about 11 hours ago
Corporate travel is built for the traveller. Finance inherits the mess
Month-end chaos and FBT risk persist when travel data is scattered across booking, card and expense systems, leaving finance to reconstruct trips.
about 12 hours ago
Fighting fraud at scale: Why entitlement servers are becoming ...
1 day ago
AI's next cyber threat has arrived, identity security is key for ...
2 days ago
The risk you thought you transferred
5 days ago
6 Industries that need address verification
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Latest News
More news →
TerraPay & Alipay+ link wallets for QR payments abroad
Travellers using 15 African wallets will soon be able to scan and pay at more than 150 million overseas merchants via Alipay+.
Feedstead launches Shopify supplier price review tool
Retailers can now review supplier cost changes in browser before updating Shopify prices, with large rises flagged for approval and export only.
Mastercard & Backbase launch AI banking collaboration
Banks on Backbase's platform will gain access to Mastercard's AI tools as lenders race to turn experiments into production systems.
OceanBase tops Asia & Oceania database market in 2025
Demand for databases that can handle AI and hybrid cloud workloads has lifted OceanBase to the top of Asia and Oceania, Omdia said.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Anthony Caruana
Interview Editor
Anthony has been living and breathing technology since he was a child. He has contributed to almost every major technology publication in Australia as well as editing a few along the way. In his spare time, he likes to run, especially on trails, and plays Australian Rules football through the winter.
Damian Seeto
Gaming Contributor
Damian has been contributing to our sites since 2009 and is always available whenever a video game needs to be reviewed. Aside from being a big gamer, he is also one of biggest professional wrestling fans. Damian likes Star Wars, comic book movies and Metallica.
Darren Price
Consumer & Gaming Writer
Darren Price has been playing video games and messing with technology for 45 years. For the last fifteen years he’s been writing about games and tech, as well. He hates sport, but loves sports video games - which he puts down to a mixture of being annoyingly contrary and extremely lazy. Whilst he is completely tone deaf, he considers Rock Band to be his guilty pleasure. A geek from way back, Darren builds his own computers, collects comic books, owns several lightsabers and is a sucker for video-gaming merchandise.
David Shilovsky
Interview Editor
David joins us from a primarly sports reporting background, but has a keen interest across all facets of technology, especially any Apple product, the latest in OLED televisions and gaming consoles. He brings significant editorial experience to the role, with various digital and print publications on his CV. In his spare time, David enjoys watching or playing sport, playing video games and checking out live music.
Donovan Jackson
Interview Editor
Fascinated by the technology industry after a visit to a Computer Faire in 1998, Donovan Jackson first worked as a public relations consultant for enterprise software and hardware distribution companies in 2000, then as a journalist for IDG-affiliated channel and trade publications, and as a producer of commercial content as an agency owner through the 2000s and 2010s. He has served as ITBrief editor in the last days of the printed magazine, and has a long association with TechDay as a contributor to special projects. Donovan has wide interests spanning technology, philosophy, bicycles, literature, psychology, motorcycles, travel, geography, history, general knowledge, and various combinations of these and other subjects.
Jake MacAndrew
Interview Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key.
Analyst Insights
Industry research and analysis from leading firms.
KAST launches Business stablecoin account for firms
Businesses trading internationally can now settle payments and payroll around the clock in stablecoins, as KAST targets 5,000 users by end-2026.
Last week
Genesys unveils AI tools to orchestrate customer journeys
The shift could help companies manage AI-driven service queries more securely as Genesys adds governance and context across customer journeys.
Last week
Blue Yonder named Verdantix leader in green quadrant
Customers could cut carbon and waste more easily as Verdantix praised Blue Yonder for embedding sustainability data into supply chain planning and execution.
Last week
How AI is modernising maritime procurement
Shipping firms in Asia Pacific are using AI to cut procurement errors, speed compliance checks and improve emissions tracking, an Achilles survey found.
Last month