Thryv urges recognition of women leading tech in SMBs
35 minutes agoAI is moving technology decisions into customer and operations roles, giving more women a route to leadership in small businesses.
Australian stories
Australian firms lag in AI value despite rising spend
Many Australian companies are still failing to translate rising AI budgets into measurable gains, with 37% showing no meaningful value.
B2Bpay launches platform to keep rent on credit cards
Renters could keep earning card rewards as surcharges and platform changes push more landlords to drop credit card payments.
Zetifi urges safety checks for lone workers on road
Vehicle incidents remain the biggest killer of Australian workers, prompting employers to tighten lone-worker checks and emergency response plans.
Webull Australia boosts Qantas Points for new traders
Lower entry thresholds mean first-time international traders can now earn 2,500 Qantas Points with just an AUD $200 buy order.
Australia coffee sales fall as prices climb higher
Rising café prices are denting demand, with Australians buying 5.9% fewer coffees in 2025 even as the average cup cost climbed to AUD $5.83.
B2Bpay launches rent card payments service for tenants
Renters who rely on card rewards could soon lose that option as one major payments platform stops taking cards, prompting a new alternative.
Editor Interviews
Conversations with technology leaders, founders and operators.
Voice AI is bringing the phone call back to business
No story details were provided, leaving readers unable to gauge Twilio's latest move or its impact.
Last week
Confluent: Data architecture gap impairing AI ambitions
Older systems may leave Australian firms unable to meet CDR demands, while modern data architecture is becoming crucial for real-time AI use.
Last month
AI transforms CX to go beyond the chatbot
Consumers now expect faster, more automated support as AI agents handle complex customer journeys, though many firms still struggle to prove ROI.
Last month
The Aussie AI Data Centre debate: profit, power & public trust
Australia's AI boom could add GBP £58 billion, but energy shortages, bubble fears and local backlash are clouding the data centre rush.
Last month
Expert Opinions
More opinions →
Fluent is not factual: Why AI needs verified data in APAC
Unverified AI outputs can quietly drive failed deliveries, compliance noise and customer-record errors across Asia Pacific businesses.
4 days ago
The next eCommerce interface may not be a screen
AI agents could soon handle shopping, payments and support in the background, forcing businesses to strengthen trust as screens fade from view.
5 days ago
B2B E-commerce Is Going Digital. Are APAC Businesses Ready?
APAC firms face tougher onboarding, fraud and compliance demands as buyers increasingly expect B2B transactions to be as seamless as retail.
5 days ago
Australian Brands Expanding Internationally: Is Your Data Ready?
6 days ago
Empowering frontline managers with the right workforce data
7 days ago
AI assistants now read online stores more than twice as often as ...
7 days ago
Some AI risks more subtle than others
10 days ago
Latest News
More news →
LocalStack acquires WonderTwin AI to boost local testing
Teams testing software integrations could soon avoid live APIs and shared sandboxes, as LocalStack adds WonderTwin AI's application emulators.
Gainsight links Salesforce Agentforce & Slack to data
Sales and customer success teams can now see renewal risks and expansion signals in Slack and Salesforce without switching systems.
Kantar finds marketers back AI assistants, consumers wary
The gap between brand spending and shopper trust is widening, with just 23% of consumers trusting AI assistant recommendations despite heavy marketer backing.
Emergent expands MongoDB partnership for enterprise AI apps
The move lets larger customers keep AI-built apps inside their own MongoDB Atlas environments, easing deployment and governance concerns.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Sofiah Nichole Salivio
News Editor
Sofiah Nichole has balanced a dual passion for technical precision and the written word since 2017. Before diving into the world of Civil Engineering, she spent years navigating school press conferences and contributing to university publications, honing her skills as a versatile staff writer. Outside of her engineering labs, you can find her advocating for student voices and looking for the next great story to tell. She believes that whether you are building a bridge or a news report, the foundation must be rock solid.
Tom Richmond
Reviewer
Originally from the Isle of Man, Tom has been contributing to our sites for a number of years. He loves sport, tech and cars. In his spare time, you’ll either find him on the golf course, playing football or test-driving a new car.
Anthony Caruana
Interview Editor
Anthony has been living and breathing technology since he was a child. He has contributed to almost every major technology publication in Australia as well as editing a few along the way. In his spare time, he likes to run, especially on trails, and plays Australian Rules football through the winter.
Damian Seeto
Gaming Contributor
Damian has been contributing to our sites since 2009 and is always available whenever a video game needs to be reviewed. Aside from being a big gamer, he is also one of biggest professional wrestling fans. Damian likes Star Wars, comic book movies and Metallica.
Darren Price
Consumer & Gaming Writer
Darren Price has been playing video games and messing with technology for 45 years. For the last fifteen years he’s been writing about games and tech, as well. He hates sport, but loves sports video games - which he puts down to a mixture of being annoyingly contrary and extremely lazy. Whilst he is completely tone deaf, he considers Rock Band to be his guilty pleasure. A geek from way back, Darren builds his own computers, collects comic books, owns several lightsabers and is a sucker for video-gaming merchandise.
David Shilovsky
Interview Editor
David joins us from a primarly sports reporting background, but has a keen interest across all facets of technology, especially any Apple product, the latest in OLED televisions and gaming consoles. He brings significant editorial experience to the role, with various digital and print publications on his CV. In his spare time, David enjoys watching or playing sport, playing video games and checking out live music.
Analyst Insights
Industry research and analysis from leading firms.
MongoDB launches Atlas Agent Engine for production AI
Customers can now run AI agents with built-in memory and governance as MongoDB tries to move them from pilots into daily use.
Today
Oracle launches Fusion Claw for governed AI execution
The new runtime aims to let firms automate longer workflows in finance, HR and supply chain under tighter governance and audit controls.
Last week
Abbyy names Paula Sanders Chief Customer Experience Officer
The restructure aims to cut handoffs between sales, support and implementation as software buyers demand clearer ownership after purchase.
Last week
Braze named Gartner Leader for fourth straight year
Marketers weighing customer-engagement platforms may see Braze's latest Gartner ranking as a signal of stronger execution and vision in a crowded market.
Last month