Mastercard launches SME report as firms prioritise stability
38 minutes agoNew research shows 68% of SMEs now value stability over rapid expansion, prompting Mastercard to add business tools and cyber support.
Australian stories
Hello Clever urges businesses to add PayID options
The surcharge ban could squeeze merchants' margins unless they shift customers towards cheaper account-to-account payments, Hello Clever says.
Australia's salary budgets edge up to 3.6% in 2027
Employers are prioritising scarce skills and critical roles as pay rises stay broadly flat across Australia, Aon said.
Peacock Group opens Dandenong South site for Melbourne base
A single Melbourne base will house about 150 staff as Peacock Group expands its Victorian footprint by roughly two-thirds at Dandenong South.
Payment failures put AUD $3.1 billion retail sales at risk
Shoppers walk away within minutes when card systems fail, with outages now threatening AUD $3.1 billion in annual retail and hospitality sales.
Australia bans card payment surcharges on major networks
Shoppers will see fewer checkout fees on eftpos, Mastercard and Visa payments, though public holiday and weekend surcharges still apply.
TeamViewer adds automations to speed endpoint fixes
IT teams could cut repetitive support work as validated fixes are turned into automated workflows for recurring endpoint faults.
Data centre influx applies pressure on AU emissions targets
Australia's net zero goal faces fresh strain as billions flow into data centres that could lift power demand, water use and emissions.
Editor Interviews
Conversations with technology leaders, founders and operators.
Voice AI is bringing the phone call back to business
No story details were provided, leaving readers unable to gauge Twilio's latest move or its impact.
3 days ago
Confluent: Data architecture gap impairing AI ambitions
Older systems may leave Australian firms unable to meet CDR demands, while modern data architecture is becoming crucial for real-time AI use.
Last month
AI transforms CX to go beyond the chatbot
Consumers now expect faster, more automated support as AI agents handle complex customer journeys, though many firms still struggle to prove ROI.
Last month
The Aussie AI Data Centre debate: profit, power & public trust
Australia's AI boom could add GBP £58 billion, but energy shortages, bubble fears and local backlash are clouding the data centre rush.
Last month
Expert Opinions
More opinions →
The next eCommerce interface may not be a screen
AI agents could soon handle shopping, payments and support in the background, forcing businesses to strengthen trust as screens fade from view.
about 20 hours ago
B2B E-commerce Is Going Digital. Are APAC Businesses Ready?
APAC firms face tougher onboarding, fraud and compliance demands as buyers increasingly expect B2B transactions to be as seamless as retail.
about 20 hours ago
Australian Brands Expanding Internationally: Is Your Data Ready?
Incomplete customer data can undermine overseas sales, delaying deliveries, returns and marketing even when Australian fulfilment is strong.
2 days ago
Empowering frontline managers with the right workforce data
3 days ago
AI assistants now read online stores more than twice as often as ...
3 days ago
Some AI risks more subtle than others
6 days ago
How AI is changing business planning
7 days ago
Latest News
More news →
Bazaarvoice & Bluefish team up on AI recommendations
Brands risk losing sales when AI shopping tools cite the wrong details, as the new tie-up flags errors and boosts review visibility.
Mambu & Mastercard team up on cross-border payments
Banks could add faster, more transparent overseas transfers to digital apps without costly from-scratch integrations under the tie-up.
TNS launches bring-your-own-app feature for terminals
Unattended operators can now tailor customer screens without shouldering PCI compliance and payment certification on TNS terminals.
Terrabank partners TerraPay & Mozrt on global payments
Customers will gain faster, lower-cost cross-border transfers as Terrabank taps TerraPay's network of bank accounts and digital wallets.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Mara Sugue
News Editor
Mara is a writer and editor from Manila with a background in the social sciences. Her work in writing and editorial has taken her across a range of subjects, and it's this variety that keeps her interested in what she does. Outside of work, she can usually be found with a book, planning her next trip or at the climbing gym.
Mike Bishara
Features Editor
Mike has a long history writing about the infrastructure, building, construction and safety industries. These days he covers these topics for our Industrial-focused news sites across Australia and New Zealand.
Raphael Veloso
News Editor
Raphael has been chasing stories since his university days, starting out in campus journalism before making his way into professional newsrooms. A journalism graduate, he now writes and edits technology and business stories at TechDay. When he’s not working, you can probably find him reading, writing, or hanging out with his two loving dogs, Fiona and Luca.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
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Sofiah Nichole Salivio
News Editor
Sofiah Nichole has balanced a dual passion for technical precision and the written word since 2017. Before diving into the world of Civil Engineering, she spent years navigating school press conferences and contributing to university publications, honing her skills as a versatile staff writer. Outside of her engineering labs, you can find her advocating for student voices and looking for the next great story to tell. She believes that whether you are building a bridge or a news report, the foundation must be rock solid.
Analyst Insights
Industry research and analysis from leading firms.
Oracle launches Fusion Claw for governed AI execution
The new runtime aims to let firms automate longer workflows in finance, HR and supply chain under tighter governance and audit controls.
Yesterday
Abbyy names Paula Sanders Chief Customer Experience Officer
The restructure aims to cut handoffs between sales, support and implementation as software buyers demand clearer ownership after purchase.
Yesterday
Braze named Gartner Leader for fourth straight year
Marketers weighing customer-engagement platforms may see Braze's latest Gartner ranking as a signal of stronger execution and vision in a crowded market.
Last week
Certinia expands Veda AI for professional services
Only 20% of services and IT leaders say AI beat expectations, prompting Certinia to add 14 agents to target clearer returns.
Last week