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New research has found customers are reassessing established brand loyalties as their priorities and behaviours shift.

Poly is introducing two new pro-grade devices to the market and announcing its first official Australian e-store on Amazon.

commercetools has been named a Leader in The Forrester Wave: B2B Commerce Solutions, Q2 2022 report, receiving the highest scores possible in 10 criteria.

Mastercard and Australian company Openly have teamed up to provide organisations a complete view of their supply chain privacy and cyber risk posture.

Laybuy partners with fellow New Zealand company Ambit to launch conversational AI in a bid to support its international growth.

Customers will experience faster onboarding and unified account administration to make building a Databricks Lakehouse on AWS easier.

Hootsuite has released its annual 2021 Impact Report detailing the results of its social impact initiatives following the launch of its corporate guiding principles.

NICE has announced the successful implementation of the NICE CXone platform with Regional Bank Australia.

Google's new measures include automatic two step verification, virtual cards and making it easier to remove contact information on Google Search results.

Adyen has expanded its partnership with AfterPay allowing more of Adyen’s merchants in more countries worldwide to use the BNPL provider.

One of the most quoted adages in business is "if you can't measure it, you can't manage it" this has been a long-held problem in telephony and customer service.

No one is safe from online scammers, and many of these scammers have capitalised on the pandemic, using this confusing time to attack more people than ever.

FIS says the partnership will expand its digital online banking to markets like New Zealand, the United Kingdom and Thailand

For retailers, 2022 is set to be a year of introspection as shoppers across Australia and New Zealand indicate they plan to spend less.

Xero has announced a raft of new globally available solutions, features and product updates for the month of May, along with future developments soon to be rolled out.

Brisbane-based startup HINDSITE was the winner of the first ever Pitch Challenge organised by Aerospace Xelerated in partnership with Queensland XR Hub. 

BigCommerce has announced it has been named a Strong Performer by Forrester Research in both the Forrester Wave: B2C Commerce Solutions, Q2 2022 and the Forrester Wave: B2B Commerce Solutions, Q2 2022 reports.

Marketplacer has announced the completion of a new holistic online marketplace for True Woo, offering a range of products and services targeted at individuals seeking ways to improve their wellbeing.

DyFlex Solutions says Australia's services sector makes up more than 70% of the country's gross domestic product, and the Great Resignation has the potential to affect the Australian economy well into the future.

"The pandemic put a sudden, massive burden on SMEs globally, and they didn't think banks did enough to help them."

RiskBusiness says its report on open banking finds that while it holds much potential, financial services firms need to ensure they have robust, risk processes.

Less than half of Australian data and analytics leaders are confident in their data strategy as siloes and lack of culture prevent innovation.

Limepay says its new solution will help businesses improve cash flow reliability and deliver secure, convenient payment options

“The last few years have made it obvious that digital is the front door, convenience is paramount and relationships are anchored in conversations."

Profectus Group has recently won a deal with Australian retailer Barbeques Galore that is set to serve up expert analysis of rebates and payments for better business outcomes.

Veryfi has announced a new enhancement to its portfolio, with Mobile Receipt Capture for direct-to-consumer marketing apps.

Freshworks has launched a new customer relationship management (CRM) solution, which has also been made available on the Shopify apps store.

New research from Zscaler has found that many retail and wholesale environments are at significant risk, with a 400% increase in phishing attacks being reported in the last 12 months.

Airwallex has launched a new bank feed integration with NetSuite, developed in partnership with NetSuite solution partner, Onlineone.

Mastercard has launched Mastercard Gamer Xchange (MGX), allowing APAC consumers to convert their rewards points into gaming currency.

In an Australian first, the Federal Court has found that RI Advice failed to adequately manage cybersecurity risks.

SAS has launched SAS 360 Match which helps media companies move towards a AVOD model to generate revenue as subscribers cancel.

Dell Technologies has announced the expansion of its edge solutions to help retailers quickly generate more value and deliver enhanced customer experiences.

Retail banks are lagging in their ability to offer true omnichannel experiences, as customers pivot to competitors that offer more personalised experiences.

The latest updates focus on improving performance through intelligent budget allocation, automating workflows through smart campaign UI/UX, and ad creation.

Salesforce announces CRM Analytics, AI-based insights for sales, marketing, and service teams in every industry.

The new app gives businesses of all sizes the power to turn their product catalogues into shoppable product pins on Pinterest

SAS has created The Batting Lab, an interactive experience using AI, computer vision and IoT analytics to help kids improve their baseball and softball swings.

The way we hunt for and buy products has forever changed with innovative technology designed to take customers from their initial curiosity through to purchase