Xero launches Gemini integration for live financial data
23 minutes agoSmall businesses and accountants can now check live cash flow, invoices and balances in Gemini without switching apps.
Australian stories
Yoti adds ConnectID to Australia age assurance platform
Online platforms in Australia will have a simpler way to meet tighter age-check rules without collecting extra personal data from users.
Australian SMEs warned of hidden AI costs as agents spread
Australian small firms could face bill shock as AI agents turn chatbot use into a recurring operating expense, analysts warn.
Australian businesses warn of supply chain & cost pressure
Supply shortages and inflation are squeezing Australian design and construction firms, while more than half now say geopolitical tensions are making their chains fragile.
Australia healthcare shifts focus to patient experience
Ageing patients and staff shortages are forcing providers to redesign services around easier booking, faster follow-up and more personal care.
Scyne tour pushes verified cyber checks for suppliers
Verified supplier checks could help governments cut breach risks and avoid service disruptions as agencies rely on thousands of contractors.
Australian privacy reforms to upend marketing activities
Most common marketing tasks could become costlier or less effective, as a privacy review says the reforms would hit 31 of 32 activities.
Editor Interviews
Conversations with technology leaders, founders and operators.
Voice AI is bringing the phone call back to business
No story details were provided, leaving readers unable to gauge Twilio's latest move or its impact.
Last month
Confluent: Data architecture gap impairing AI ambitions
Older systems may leave Australian firms unable to meet CDR demands, while modern data architecture is becoming crucial for real-time AI use.
Last month
AI transforms CX to go beyond the chatbot
Consumers now expect faster, more automated support as AI agents handle complex customer journeys, though many firms still struggle to prove ROI.
Last month
The Aussie AI Data Centre debate: profit, power & public trust
Australia's AI boom could add GBP £58 billion, but energy shortages, bubble fears and local backlash are clouding the data centre rush.
Last month
Expert Opinions
More opinions →
AI in Retail is Only as Good as its Data Foundation
Retailers risk losing customer loyalty to AI agents unless they clean and enrich data, as BCG says GenAI browser traffic to US sites is up 4,700%.
1 day ago
Plan the play, not just the placement
Marketers are shifting spend beyond the broadcast as fan attention now builds across commutes, pubs and stadium approaches before kick-off.
2 days ago
Australian retailers face a peak-season balancing act as rate pressures, ...
Higher borrowing costs and cautious shoppers are forcing retailers to protect margins, avoid markdowns and get stock to the right place.
7 days ago
The working capital hiding on warehouse shelves
7 days ago
Fluent is not factual: Why AI needs verified data in APAC
13 days ago
The next eCommerce interface may not be a screen
14 days ago
B2B E-commerce Is Going Digital. Are APAC Businesses Ready?
14 days ago
Latest News
More news →
AI agents force payments industry to verify intent
Banks and card networks may need new checks as software agents start buying on customers' behalf, blurring fraud and consent.
Braze launches AI tool to test billion customer mixes
The new software aims to help marketing teams automate customer outreach and campaign checks, reducing reliance on technical staff or manual testing.
SIXGUN to boost Ronald McDonald House Australia SEO
The charity wants to reach more families, donors and volunteers by lifting organic visibility for services people search before they know the brand.
AI brand exclusions may hit Australian retail demand
Australian retailers could lose demand as AI recommendations overlook brands in 36% of responses, LEOPRD says.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Mike Bishara
Features Editor
Mike has a long history writing about the infrastructure, building, construction and safety industries. These days he covers these topics for our Industrial-focused news sites across Australia and New Zealand.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
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Sofiah Nichole Salivio
News Editor
Sofiah Nichole has balanced a dual passion for technical precision and the written word since 2017. Before diving into the world of Civil Engineering, she spent years navigating school press conferences and contributing to university publications, honing her skills as a versatile staff writer. Outside of her engineering labs, you can find her advocating for student voices and looking for the next great story to tell. She believes that whether you are building a bridge or a news report, the foundation must be rock solid.
Anthony Caruana
Interview Editor
Anthony has been living and breathing technology since he was a child. He has contributed to almost every major technology publication in Australia as well as editing a few along the way. In his spare time, he likes to run, especially on trails, and plays Australian Rules football through the winter.
David Shilovsky
Interview Editor
David joins us from a primarly sports reporting background, but has a keen interest across all facets of technology, especially any Apple product, the latest in OLED televisions and gaming consoles. He brings significant editorial experience to the role, with various digital and print publications on his CV. In his spare time, David enjoys watching or playing sport, playing video games and checking out live music.
Donovan Jackson
Interview Editor
Fascinated by the technology industry after a visit to a Computer Faire in 1998, Donovan Jackson first worked as a public relations consultant for enterprise software and hardware distribution companies in 2000, then as a journalist for IDG-affiliated channel and trade publications, and as a producer of commercial content as an agency owner through the 2000s and 2010s. He has served as ITBrief editor in the last days of the printed magazine, and has a long association with TechDay as a contributor to special projects. Donovan has wide interests spanning technology, philosophy, bicycles, literature, psychology, motorcycles, travel, geography, history, general knowledge, and various combinations of these and other subjects.
Analyst Insights
Industry research and analysis from leading firms.
Oracle launches Fusion Claw for autonomous business tasks
Businesses can now delegate more complex finance, HR and supply chain work to governed AI, as Oracle expands its agentic software suite to 75 applications.
Yesterday
Smart Communications boosts AI migration for enterprises
By cutting template rebuilds, the update could lower switching costs for insurers, banks and other regulated firms modernising customer communications.
Last week
Smartsheet named Gartner leader as it expands AI tools
The ranking bolsters Smartsheet's pitch to big companies as it adds governed AI tools that support more than 100 million requests a year.
Last week
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Infios named Gartner Customers' Choice for warehouse systems
The latest peer-rated nod bolsters Infios' standing with warehouse software buyers weighing reliability and support, not just features.
Last week