The Ultimate Guide to Digital Transformation
A curated Australian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for Digital Transformation.
What to know about Digital Transformation
Digital Transformation is a pivotal topic shaping the future of business, technology, and society. This extensive collection of stories highlights how organisations across industries and regions are navigating the complexities of digital change, leveraging emerging technologies such as AI, cloud computing, IoT, and automation to enhance operations, customer experiences, and competitive advantage.
From global expansions and strategic partnerships to AI-driven innovations and challenges involving legacy systems, skills gaps, and cybersecurity, the narratives offer deep insights into the multifaceted nature of digital transformation. Readers can explore case studies of enterprises revamping their infrastructure, government initiatives accelerating digital services, and the evolving roles of leadership in driving technology adoption.
Engaging with these stories will provide readers with a broad understanding of current trends, practical strategies, and forward-looking perspectives essential for thriving in an increasingly digital world. Whether you’re a business leader, IT professional, or technology enthusiast, this tag offers valuable knowledge on embracing transformation to foster resilience, innovation, and growth.
Australian Digital Transformation News
Regional stories with direct local relevance
AI adoption could add AUD $93 billion, report finds
Wider adoption among smaller firms could lift annual output, but only one in four Australian SMEs is using AI and just 5% use it broadly.
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Southern Cross Care picks TechnologyOne for aged care
Aged care operators under tougher reporting rules are turning to connected systems as Southern Cross Care links finance, assets and care data.
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xAmplify names Tom Scicluna as next chief executive
The move signals a shift to founder-led oversight as xAmplify expands nationally and prepares for a January 2027 handover after recent acquisitions.
AI cuts entry-level cyber jobs in Australian firms
A Barracuda survey suggests junior cyber careers are thinning as 45% of Australian organisations swap or drop entry-level roles for AI.
Polyaire deploys NeonNow to lift contact centre insight
Faster answers and fewer abandoned calls were delivered within 24 days after the HVAC maker linked Amazon Connect data with HubSpot records.
NiCE leads Gartner with AI revenue hitting USD $362m
Large enterprises are pushing NiCE's AI revenue higher, with annual recurring revenue reaching USD $362 million in the second quarter.
Analyst Insights
Research and market analysis connected to Digital Transformation
Syndigo named leader in Gartner's first PIM quadrant
NiCE leads Gartner with AI revenue hitting USD $362m
Twilio bets on conversation infrastructure for the agentic AI era
SoftwareOne completes APAC channel integration with Crayon
Nintex launches process tool to tie AI to workflows
Featured News
TechnologyOne rethinks AI-enabled student services
Students could soon avoid hunting through university portals, as TechnologyOne's new AI agent handles enrolment, deferrals and course changes in one chat.
Transform your business with Telstra Adaptive Networks
Businesses facing outages and surging demand can now reroute traffic, scale bandwidth and cut IT admin as Telstra's network adapts in real time.
Annexa targets new AI opportunities at SuiteWorld 2026
Annexa says mid-market businesses can lift productivity without adding staff by automating routine ERP work and unlocking new sales chances.
Workday is a Fortune 500 startup reborn for the AI era
Its AI-first overhaul has cut layers, sped product cycles and left the company betting that startup-style speed can still serve Fortune 500 customers.
UST: Businesses must rethink how AI returns are measured
Australian firms risk spending increasing resources on AI pilots that ultimately fail to prove gains in revenue, efficiency or customer service.
AI, data analytics driving FPT's strong APAC growth
Enterprises across APAC are moving from AI trials to deployment, boosting demand for FPT's data-led transformation services.
Organisations need a strategic approach to skills in the AI world
Companies are missing out on returns from AI and other new tools because staff training and change management are lagging behind.
Celonis banking head: Banks want proof before scaling agents
Celonis argues frontier AI models are too generic for regulated banking, urging firms to weigh cost, risk and process gains before scaling deployments.
Interview: Cloudera says AI agents reshape zero trust
Enterprises must update identity controls as software agents generate more requests and need tightly time-limited access to sensitive systems.
UiPath: AI agents force rethink of junior tech roles
Routine junior tasks could soon be handed to AI agents, forcing firms to redeploy early-career staff towards strategic work, UiPath's CEO says.
Voice AI is bringing the phone call back to business
No story details were provided, leaving readers unable to gauge Twilio's latest move or its impact.
AI demands network agility and better operational governance
Governance gaps are leaving most organisations exposed as AI traffic surges and networks struggle to keep pace with machine-speed demands.
Zscaler takes zero trust beyond the corporate network
Critical infrastructure operators are using cellular links to secure distributed assets as outages and spoofing raise the stakes for resilience.
Workiva: The secret compliance and reporting arms race
Driven by improved tooling, finance teams are meeting higher standards as regulators and analysts scrutinise disclosures faster.
AI transforming B2B discovery - but human trust endures
AI is changing how B2B buyers make decisions - but an expert warns that it is not a substitute for effective human comms strategies.
Databricks AI helping telcos prevent churn, predict fraud
By linking customer, network and operational data, telcos can spot churn and fraud sooner, while also speeding service and support decisions.
Exclusive: ABBYY says AI build costs will drive buying
Enterprises could cut AI spend by up to 80% by shifting document workflows away from custom builds and into standard platforms.
Why businesses need more than technology to scale AI
Only 19 per cent of enterprise AI use cases hit most or all goals, as Infosys urges firms to pair technology with data, training and governance.
Motorola Solutions brings cloud access control data onshore
Australian businesses can now keep access control records onshore as Motorola Solutions adds local hosting to its cloud security platform.
Interview: Cloudera bets on hybrid AI growth in JAPAC
Banks and large enterprises in Asia-Pacific are rethinking cloud-first AI plans as costs, sovereignty and regulation favour hybrid deployments.
Confluent: Data architecture gap impairing AI ambitions
Older systems may leave Australian firms unable to meet CDR demands, while modern data architecture is becoming crucial for real-time AI use.
Genetec: Open platforms key as physical security evolves
Businesses are prioritising hybrid, open security systems to protect existing hardware investments while adopting cloud and AI tools more gradually.
Docusign's next move: Own the contract, not just the signature
Rapid adoption as Docusign's IAM platform cuts contract delays and turns signed agreements into AI-driven workflows.
AI transforming physical security into enterprise data solution
AI and cloud tools are turning cameras into live operational data sources, helping firms cut costs, spot errors and manage fleets centrally.
Confluent: Stale, unreliable data could impair enterprise AI
Fresh data and tighter controls are becoming critical as businesses push AI into production, with weak lineage and quality seen as a major risk.
AI transforms CX to go beyond the chatbot
Consumers now expect faster, more automated support as AI agents handle complex customer journeys, though many firms still struggle to prove ROI.
Open source is powering the next generation of frontier AI
Rising inference demand and custom hardware needs are pushing AI infrastructure beyond standard cloud setups, boosting open source tools.
Governance controls are crucial for AI adoption and modernisation
Trusted partners and tighter guardrails are becoming essential as AI agents expand the attack surface and put data sovereignty on the line.
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Logitech evolves MX Series for hybrid work and AI era
Hybrid workers and creatives are driving demand for Logitech's MX range, as the company adds AI-focused controls and greater customisation.
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Cameras evolve as physical security becomes part of IT stack
Retailers and IT teams are using networked cameras for analytics and automation, but each new device also widens cyber risk.
Exclusive: Cloudera builds Hadoop-free future platform
Existing customers get six years of support as Cloudera shifts new AI and analytics workloads to a Hadoop-free platform due in November.
Managing energy, water constraints critical to Australia's AI ambitions
Policy should focus on technology inside new data centres, as an expert says smarter regulation could curb power and water strain while supporting AI growth.
AU manufacturing sector faces robotics investment shortfall
Australia's manufacturing push could stall unless public and private funding closes the gap with rivals investing heavily in AI and robotics.
AI gives criminals speed boost, but basic security failures persist
Australian firms still face email compromise and poor security hygiene, even as AI helps criminals move faster and hide harder.
Datadog targets enterprise risk with AI and automation
Australian enterprises are under pressure to tame AI-driven complexity, compliance risk and rising technology costs as Datadog broadens its platform.
Mimecast CEO: Agentic AI threat novel but not entirely new
Hidden AI risks are already widespread in workplaces, with Mimecast saying users are driving shadow tools and most exposure still starts with people.
Australian AI training gap becomes cost, productivity burden
Poor training is leaving Australian firms unable to turn AI licences into gains, with productivity slipping and shadow AI risks rising.
The internet times are a'changing Fastly
Bot traffic is forcing Fastly to adapt its edge cloud tools as publishers and AI firms battle over caching, access and data protection.
Shadow AI becomes security headache as workers outpace governance
Unchecked use of consumer AI tools is exposing sensitive company data, forcing executives to balance productivity gains against compliance and security risk.
Trusted identity cuts across physical and logical systems
Unified identity systems can cut admin overhead and shrink attack surfaces as remote work and cyber threats blur physical and digital access.
Interactive customers win, as AI expands into service operations
AI is cutting manual triage in Interactive's cloud operations, where 40,000 device alerts a year now generate tickets and suggested fixes automatically.
Big AI moves at Lendi Group, brokers and customers benefit
More deals and faster lender integrations are expected as Lendi shifts its mortgage platform towards agentic AI for 1,300 brokers.
Rimini Street offers AI magic without the forced ERP migration
CIOs can keep existing ERP systems and still adopt agentic AI, as Rimini Street pitches a cheaper path away from vendor-led migrations.
Customers at the centre of Adobe's new AI evangelist role
Adobe is using the post to help customers navigate AI adoption while feeding regional priorities back into its global product strategy.
Jamf launches AI Governance to enhance visibility, security
IT teams can now track AI models on Apple fleets to curb data leaks and token spend as businesses wrestle with shadow AI.
Glean: AI creating hidden workload for Australian employees
Australian knowledge workers are spending 6.5 hours a week on AI oversight, with the hidden burden linked to burnout and higher churn risk.
Zendesk's outcome-based pricing balances AI with human touch
Businesses will pay only for closed support cases under Zendesk's new model, as the software group ties AI automation to human fallback.
Cvent says event success lies in genuine human interaction
Hybrid formats are helping organisers broaden reach without losing the in-room relationships that still drive trust, leads and donations.
AI will fade, says Dell Technologies' ephemeral Chief AI Officer
Dell says agentic AI should shift routine tasks below the machine line, freeing staff for expert work while making the role temporary.
Schrodinger's ERP both dead and alive, says Rimini Street
Businesses can avoid costly ERP rip-and-replace projects by layering AI and automation onto existing systems, Rimini Street says.
AI adoption races ahead of governance in businesses
Only one in six staff are getting enough AI training, leaving firms exposed to poor decisions, shadow tools and weak returns.
ClickHouse customer base soars on back of AI demand
AI agents are driving a sharp rise in demand for the real-time data platform, which added 1000 customers early in 2026 to top 4000.
SUSE targets Australia's industrial edge to drive growth
Australian miners, shippers and utilities could be next to benefit as SUSE pushes edge computing and AI inference beyond data centres.
Cloudflare: Non-human traffic may reshape publishing models
Publishers may be pushed towards licensing deals and micro-payments as AI crawlers consume content without sending traffic back.
Autonomous IT boom fuelling LogicMonitor's APAC growth
APAC customers are fuelling LogicMonitor's AI growth, with Australia among the earliest adopters of its Edwin AI platform.
Measure/demonstrate: TechnologyOne boosts council digital transformation
Councils are being urged to track savings and focus on improvement after software roll-outs, as one New Zealand authority cuts ERP ownership costs by 38%.
Ingram Micro's Great Migration promises security and productivity boost
One million ageing Windows 10 PCs are set for replacement as Ingram Micro and Microsoft push AI-ready devices to cut security risks and cloud costs.
CrowdStrike report: AI is rewriting rules of cybersecurity
Organisations now have just 48 hours to patch most flaws, as AI helps attackers weaponise vulnerabilities far faster than before.
Expert Columns
Why revenue leaders need a connected commerce chain
Pragmatic modernisation: The disciplines that transform cloud operations
Australia needs more skilled workers. It also needs to stop wasting their time
Private 5G in Australia and New Zealand: a guide for industrial organisations
AI isn't the problem, Australia's natural resources industry needs business orchestration
AI will cost some jobs. Poor change management will cost more
Australia's reporting crunch exposes finance's data gaps
Why Australia's energy transition depends on modern digital foundations
Fluent is not factual: Why AI needs verified data in APAC
Three technology myths CIOs should stop believing
Interviews
Interviews and video coverage from the networkRecent Digital Transformation News
Oracle launches agentic AI platform for cloud setups
The rollout aims to cut manual work and speed deployments for firms moving to Oracle Fusion Cloud Applications from older systems.
Manufacturers hit data bottleneck in AI scale-up push
Yet manufacturers are using only about 45% of the data they collect, slowing efforts to turn AI pilot projects into wider operational gains.
SAP & NTT team up on sovereign cloud for governments
Governments and defence operators could gain tighter control over sensitive systems as the two groups target regulated customers with sovereign cloud services.
Dayforce deepens alliance with Deloitte on payroll tools
The tie-up will add shared go-to-market work and new payroll controls software as employers seek lower-risk HR system upgrades.
Fujitsu launches cyber defence tool to prioritise risks
With cyber incidents rising, the service aims to help stretched security teams identify exposed systems and decide what to fix first.
TCS launches industrial AI foundry for manufacturers
Four in five UK manufacturers are already trialling AI, as TCS aims to turn pilots into factory-floor systems that lift productivity by up to 25%.
Guidewire launches agentic AI platform for insurers
Insurers could cut rollout delays and tighten controls as the software links AI agents to underwriting and claims workflows already in production.
Cloud print adoption driven by IT workload, says study
More than half of IT budgets in Australia and New Zealand are spent on keeping existing systems running, a study says.
BT International expands Global Fabric with security options
Multinational firms can now choose from four security providers on BT's network platform as AI traffic raises demands on speed, resilience and control.
Serendata & SAP Signavio strike transformation partnership
Customers will be able to spot workforce and AI-related risks earlier as process redesign and people change are tied together in one system.
Villeroy & Boch deploys Talkdesk to streamline service
The rollout should cut waiting times and transfers by routing enquiries to the right agent faster across Villeroy & Boch's global service teams.
FourKites launches AI model to deliver supply chain outcomes
Supply chain executives may see faster service and lower costs as the firm ties AI agents to measurable results rather than software adoption.
11:11 Systems buys IBM VMware customers in new deal
The deal expands 11:11 Systems' reach as Broadcom reshapes VMware partner support and enterprises seek continuity in cloud migrations.
Red Hat opens Singapore AI centre to scale deployment
The Singapore hub should help firms turn AI pilots into production systems faster, with engineering support and skills training across Asia Pacific.
CyberFOX buys Optimize365 to bolster Microsoft 365 security
The deal adds continuous Microsoft 365 monitoring for smaller IT teams struggling to track configuration drift and security changes across limited staff and budgets.
AI tool sprawl leaves US executives facing orchestration gap
Three in five large US firms say AI tool sprawl has stalled strategy, as 85% of executives report disconnected technology stacks.
Forrester warns of shadow AI surge across Asia Pacific
Governance gaps could leave large firms exposed as employee-built AI agents outnumber sanctioned tools in Asia Pacific by 10 to one.
Rockwell launches AI orchestration platform for factories
Manufacturers may gain faster engineering and maintenance work as Rockwell links AI agents, workflows and industrial software in one platform.
Print remains biggest Zero Trust blind spot, survey finds
Print systems are still causing weekly outages for many firms, with just 16% of enterprise IT leaders saying they are covered by Zero Trust measures.
Dell expands AI Factory with NVIDIA for enterprise use
More than 6,500 enterprises are now using the platform as Dell adds software, deskside systems and servers to help move AI from pilot to production.
Job Moves
xAmplify names Tom Scicluna as next chief executive
Murdoch Webster appoints Tom Allan as chief executive
InDebted names Chris McNamara CEO and Brendan Lee CFO
Zendesk names Rachita Sundar as Chief Financial Officer
Karmo appoints Marketing Chief as subscription grows
Compare Club hires tech chiefs for AI-led platform
Source Technology names Nette as Director of Innovation
Bridget Collins returns to Progress Software as CIO
TMX names Nick De Klerk to lead Global Centre of Excellence
