The Ultimate Guide to Unified Communications
2024 edition
Overview
Also known as UC.
Where once the telephone reigned supreme, modern communication now encompasses email, txt, webchat, video conferencing and more. Unified Communications brings all these modes together and helps people identify and use the mode most appropriate for the specific interaction. Collaboration goes beyond ‘one to one’ communication and empowers group work, even when members are remote, and further incorporates file sharing technologies so people can work together on the same documents or files, without being in the same room.
Analyst reports
Gartner on UC & Productivity
ControlUp named leader in digital employee experience t...
Last month
Juniper Research on UC & Smart Cities
Cloud-based 5G to handle 50% of cellular traffic by 202...
Last month
Gartner on UC & AI
Kore.ai launches XO Express platform for AI chatbots & ...
Last month
Juniper Research on UC & IoT
O-RAN investment to hit $11 billion by 2029, study find...
Mon, 29th Jul 2024
IoT Analytics on UC & Smart Cities
Global cellular IoT market reaches USD $15 billion in 2...
Thu, 18th Jul 2024
Expert columns
By Ilan Rubin of Wavelink
The truth about SD-WAN and how it can support businesse...
Wed, 24th Jul 2024
By Ian Thornton-Trump of Cyjax
The new way international politics could affect your li...
Thu, 27th Jun 2024
By Chris Ponton Dwyer of Zepto
How PayTo is changing the payments game for telcos
Fri, 21st Jun 2024
By Insightful.io
72% of business leaders suffer from analysis paralysis ...
Thu, 13th Jun 2024
By COSBOA
Australia's biggest bank and telecom unite to protect s...
Mon, 10th Jun 2024
Interviews
Discussing Telecommunications
Exclusive: Precisely's glowing innovation in data integ...
This month
Discussing Government
Exclusive: How Verint's customer experience is thriving...
Last month
Discussing Cloud Services
Exclusive: How GitLab is accelerating software developm...
Tue, 7th May 2024
Discussing Business Intelligence
Exclusive: How Devoli is shaking up the Telco industry
Mon, 8th Apr 2024
Discussing Telecommunications
Exclusive: How AI Voice Integration is evolving with Se...
Tue, 27th Feb 2024
More expert columns
By Rod Lester of NICE
Taking the next step forward in the contact centre evol...
Thu, 30th May 2024
By Michael Coates of Aiven NZ
Managing data effectively in the face of changing regul...
Fri, 24th May 2024
By Yann Burden of Pendula
SMS Marketing: Balancing Benefits for Telcos While Avoi...
Tue, 21st May 2024
By Ashwin Ram of Check Point Software Technologies
Collaboration tools are now at the frontline in the bat...
Mon, 13th May 2024
By Mark Gorrie of Gen Digital Inc
What is vishing? Tips to spot and avoid voice phishing ...
Thu, 2nd May 2024
By Jonathan Tanner of Barracuda Networks
The remote desktop tools most targeted by attackers in ...
Thu, 2nd May 2024
Recent news
About Telecommunications
2degrees launches New Zealand's first Wi-Fi 7 modem
Yesterday
About Cloud Services
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About Virtual classroom
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About Telecommunications
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More news
About Telecommunications
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About Collaboration
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About Telephony
Derby & Burton NHS to upgrade telephony with Cinos part...
This month
About Telecommunications
Swoop challenges MaxoTel with $0.040 per Vonex share of...
This month
About Data Protection
Veeam launches enhanced backup solution for Microsoft 3...
This month
Even more news
About Cloud Services
Proofpoint launches AI-driven Digital Communications Go...
This month
About Customer Experience
Nice's Enlighten Copilot wins 2024 BIG Innovation Award
This month
About Broadband
Concerns grow over delayed UK broadband switching syste...
This month
About Telecommunications
Indosat & Zurich unite to offer insurance via mobile ap...
This month
About Government
NEXTDC unveils Adelaide's first Tier IV data centre, A1
This month
Job moves
Move at University of Canterbury
One New Zealand appoints Kieran Byrne as new CTO
This month
Move at Telstra
Progility Technologies announces new CEO & leadership t...
Last month
Move at Trend Micro
Alchemy CyberDefence appoints Ben Ross as Managing Dire...
Tue, 16th Jul 2024
Move at Instagram
SleekFlow appoints Gao Lei as new CTO to drive tech str...
Wed, 10th Jul 2024
Move at Bank of New Zealand
Paymentology appoints Stephen Bowe as Chief Product Off...
Thu, 4th Jul 2024
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