Outsourcing stories - Page 5
The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
Boroondara adopts Datacom Datascape for council revamp
Thu, 15th Jan 2026
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crm
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smart cities
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digital transformation
Boroondara selects Datacom Datascape to overhaul property, rates and permits systems, aiming for streamlined services and future AI automation.
Forrester warns on 2026 tech budgets amid AI shifts
Wed, 14th Jan 2026
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uc
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semiconductors
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data analytics
Forrester flags cooler optimism for 2026 tech budgets as leaders juggle AI-driven investment plans with rising geopolitical and cyber risks.
C-suite demands faster tech payback & AI-led growth
Tue, 13th Jan 2026
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digital transformation
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partner programmes
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rpa
Global C-suites demand faster tech payback, prioritising AI and automation as ERP upkeep drains IT time and talent constraints bite.
HCLTech to build AI-led IT for Magnum Ice Cream firm
Tue, 13th Jan 2026
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data analytics
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digital transformation
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cx
HCLTech will build AI-driven IT systems for Magnum Ice Cream as the dessert giant gears up to run independently from Unilever worldwide.
11:11 Systems buys Ntirety in VMware cloud partner push
Tue, 13th Jan 2026
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virtualisation
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dr
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private cloud
11:11 Systems snaps up Ntirety, bolstering its VMware-focused private cloud portfolio as Broadcom narrows its cloud partner ecosystem.
TGT Global names Thaddeus Susara to lead vendor push
Thu, 8th Jan 2026
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partner programmes
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it services
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outsourcing
TGT Global has promoted Thaddeus Susara to vice president of channel and strategic partnerships to spearhead a new vendor-focused push.
ANZ executives turn from ERP upgrades to agentic AI
Wed, 17th Dec 2025
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digital transformation
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partner programmes
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supply chain
ANZ executives are shifting spend from costly ERP upgrades to agentic AI and automation as talent shortages and ROI pressure intensify.
Australian CIOs brace for labour, cloud 'bill shock' by 2026
Mon, 15th Dec 2025
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saas
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virtualisation
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devops
Australian CIOs face 2026 'bill shock' as labour scrutiny intensifies and cloud-first strategies give way to cost-driven hybrid models.
Rimini Street, Tidewater expand global ERP & tax pact
Mon, 15th Dec 2025
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digital transformation
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partner programmes
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financial systems
Rimini Street expands its Tidewater deal into a global ERP and tax partnership, consolidating SAP platforms and boosting cost savings.
Service-based IT & agentic AI to reshape 2026 spend
Fri, 12th Dec 2025
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storage
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hybrid cloud
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data analytics
Service-first IT, agentic automation and real-time data platforms are set to dominate 2026 enterprise tech strategies and infrastructure spend.
National AI plan to turbocharge Australia's AI uptake
Fri, 12th Dec 2025
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storage
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hybrid cloud
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digital transformation
Australia's National AI plan is set to ignite a 2026 surge in AI adoption, data centre build-outs and subscription-led tech investment.
Australian firms exposed as vendor cyber risk grows
Thu, 11th Dec 2025
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supply chain
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risk & compliance
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cybersecurity
Australian organisations face mounting cyber risk as vendor networks outgrow weak third party controls, with 99% hit by supply chain breaches.
Exclusive: OutsourcedCISO's CEO warns of cybersecurity leadership gaps
Tue, 9th Dec 2025
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digital transformation
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martech
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physical security
Australian mid-sized firms warned they face rising cyber risk as a lack of senior security leadership leaves core threats unchecked.
Four things to consider when choosing a business process outsourcing partner in 2026
Wed, 3rd Dec 2025
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data analytics
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cx
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martech
In 2026, choosing a BPO partner means valuing AI adoption, orchestration skills, compliance and proven business benefits over just cost savings.
ConnectOS posts rapid growth & lands AFR Fast 100 spot again
Fri, 28th Nov 2025
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partner programmes
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e-commerce
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hybrid & remote work
ConnectOS ranks 37th on AFR Fast 100 for the fourth year, posting USD $66m revenue and 65% growth, expanding its offshore teams for Australian firms.
E-commerce businesses urged to treat payments as profit drivers
Wed, 26th Nov 2025
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cx
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martech
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partner programmes
E-commerce firms are urged to view payments as profit drivers, with C-suite support key to boosting revenue and enhancing customer experience, says Ecommpay.
Healthcare turns to managed security to guard patient records
Wed, 19th Nov 2025
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firewalls
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ransomware
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encryption
Healthcare providers increasingly adopt managed security services to protect patient records and maintain uninterrupted care amid rising cyber threats.
Managed security services help small firms combat rising cyber risks
Tue, 18th Nov 2025
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advanced persistent threat protection
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risk & compliance
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ai
Small firms, vulnerable to rising cyber threats, turn to managed security services like Borderless CS for affordable, expert protection and business continuity.
HR Crowd ranked 16th as demand grows for strategic HR tech
Tue, 18th Nov 2025
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uc
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digital transformation
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hcm
HR Crowd, a specialist HR tech consultancy, has swiftly grown to rank 16th on the AFR Fast Starters 2025, driven by demand for strategic HR solutions.
AI adoption in process safety rising but impact on incidents lags
Thu, 6th Nov 2025
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data analytics
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risk & compliance
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ai
AI adoption in process safety grows, but impact on reducing incidents lags as industries face ageing assets and skill shortages, says Sphera report.