Outsourcing stories
The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
Vodafone & Google Cloud launch AI & security tools
Today
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data protection
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digital transformation
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cx
Vodafone and Google Cloud widen their SMB push with new Gemini-based concierge and managed cyber defences, starting in Germany and Greece.
SITA launches managed airport network service with HPE
Yesterday
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firewalls
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network infrastructure
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digital transformation
SITA rolls out managed campus network for airports with HPE, using cloud controls and AI to cut downtime, simplify operations and scale across sites.
Tech Mahindra posts higher FY26 revenue & record dividend
Yesterday
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firewalls
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data analytics
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digital transformation
Tech Mahindra lifts FY26 revenue and EBIT, while record dividend, strong deal wins and 10th straight quarter of margin expansion signal turnaround gains.
Acronis launches AI protection for managed service providers
Yesterday
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data protection
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digital transformation
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cloud security
Acronis rolls out GenAI Protection for managed service providers to spot shadow AI, curb data leakage and block prompt injection.
Cognizant named OpenAI Codex partner for enterprise AI
2 days ago
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devops
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manufacturing
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digital transformation
Cognizant named inaugural OpenAI Codex partner as it embeds the coding tool across engineering work for clients and internal software delivery.
How MSPs can win more clients by showing up where CIOs are already looking
2 days ago
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cx
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martech
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partner programmes
MSPs that boost search visibility and editorial presence can land on CIO shortlists sooner, as Australian buyers research vendors before contact.
Employment Hero launches HeroForce to ease compliance burden
3 days ago
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hcm
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risk & compliance
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ai
Employment Hero's HeroForce aims to cut Australia's compliance costs as employers wrestle with awards, payroll rules and rising administration burdens.
Linedata deepens Broadridge NYFIX tie-up for T+1 shift
3 days ago
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fintech
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partner programmes
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rpa
Linedata widens Broadridge NYFIX access for asset managers as UK, European and APAC firms brace for faster settlement and tighter post-trade controls.
Australian cyber resilience gap widens as recovery plans lag
4 days ago
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data protection
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dr
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phishing
Australia cyber chiefs warn recovery planning lags behind threat detection, with only 32% of firms testing continuity or incident response plans.
BlackLine launches AI financial ops model for CFOs
4 days ago
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data analytics
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digital transformation
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fintech
BlackLine courts finance chiefs with a governance-first AI model and New York innovation hub aimed at making accounting automation auditable.
New Sydney Catalyst conference backs MSP peer lessons
4 days ago
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cx
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edge computing
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martech
Australian channel groups launch Catalyst in Sydney, a charity-backed conference for MSPs and IT leaders focused on practical peer lessons, not vendor pitches.
KPMG & INSEAD launch AI governance principles for boards
Last week
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digital transformation
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risk & compliance
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ai
KPMG and INSEAD urge boards to tighten AI oversight as they warn that weak expertise could leave directors exposed to rising risk and scrutiny.
WatchGuard & HaloPSA integrate security tools for MSPs
Last week
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firewalls
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digital transformation
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network security
WatchGuard and HaloPSA deepen ties to let managed service providers handle security alerts, licensing and billing from one workflow.
Snom reports growth in key markets & product range
Last week
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uc
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partner programmes
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supply chain
Snom sees renewed momentum in Iberia and Asia-Pacific as it broadens its product line-up, deepens partner ties and steadies trading elsewhere.
Oracle adds Lucinity AI investigation tools for banks
Last week
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digital transformation
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fintech
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it automation
Oracle expands its financial crime platform with Lucinity's AI investigation tools, aiming to cut compliance workloads for banks and regulated firms.
Kyndryl launches AI Digital Twin for the workplace
This month
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data analytics
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hcm
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it automation
Kyndryl's AI workplace Digital Twin uses Microsoft Foundry to spot IT faults before staff are hit, as firms seek faster, predictive support.
Arctic Wolf wins Gartner Customers' Choice for MDR
This month
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cloud security
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cx
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martech
Arctic Wolf earns a strong 2026 Gartner Peer Insights showing for managed detection and response, backed by 241 reviews and a 99% recommendation rate.
KPMG says executives see managed services as key to AI
This month
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digital transformation
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partner programmes
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risk & compliance
Executives now see managed services as a critical route to scaling agentic AI, with most prioritising AI know-how and security over cost savings.
Creative ITC hires Lewis Pinner as Chief Revenue Officer
This month
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storage
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hybrid cloud
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digital transformation
Creative ITC appoints veteran industry executive Lewis Pinner as Chief Revenue Officer to drive overseas expansion and deepen customer growth.
AI prompts clients to question expert fees, report finds
This month
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devops
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digital transformation
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partner programmes
One in three firms say clients now think AI can do expert work in-house, raising pricing pressure for agencies and consultancies.