eCommerceNews Australia - Technology news for digital commerce decision-makers

Outsourcing stories - Page 2

The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.

IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
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FE fundinfo flags five shifts in asset manager compliance

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FE fundinfo says UK and EU disclosure reforms, AIFMD II and AI oversight will reshape compliance for asset managers in 2026.
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Aquablue opens Morristown HQ after 40% workforce rise

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Aquablue opens Morristown headquarters as Chief Executive Officer Chris Marino hails expansion after workforce growth of more than 40%.
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Asia Pacific technology spend to rise 9.3% in 2026

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Forrester says Asia Pacific tech spending will climb to USD $874 billion in 2026, but inflation, tariffs and geopolitical risks will blunt gains.
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Rimini Street wins three Stevie Awards for support

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Rimini Street clinches triple Stevie Awards for AI-powered support and stellar service, as judges hail GBP £10B client savings impact.
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Abacus adopts single brand after Medicus IT merger

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Abacus unveils a single global brand after its merger with Medicus IT, uniting financial and healthcare cybersecurity under one banner.
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Australian finance firms pay top rates for specialists

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Australian banks and insurers are shelling out up to AUD $2,200 a day for specialist contractors to drive critical digital transformation work.
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Hostplus signs five-year IT services deal with Interactive

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Super fund Hostplus has inked a five-year IT managed services deal with Interactive, adding an Australian-based service desk and cloud support.
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Gamma expands APAC cloud comms portfolio in four markets

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Gamma launches its Global Communications Enablement cloud portfolio across Australia, New Zealand, Singapore and the Philippines.
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InDebted launches Release for later-stage debt transfers

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InDebted has launched Release, a late-stage debt transfer product for clients in Australia, New Zealand and Canada, as an alternative to sales.
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MSPs eye hybrid IT gains in cloud & security services

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MSPs chase predictable hybrid IT revenue as research shows cloud management and security services leading demand across global markets.
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AI drives wasted cloud spend higher despite FinOps gains

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Wasted cloud spend jumps to 29% as AI workloads surge, outpacing gains in FinOps maturity and sharpening focus on governance and risk.
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Hexaware unveils Agentverse AI platform for enterprises

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Hexaware launches Agentverse, a governed AI agent platform with 600+ prebuilt agents to scale automation across enterprise operations.
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Alchelyst merger creates unified private markets platform

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Alchelyst merges with Lyra Client Solutions to form a unified tech-enabled private markets servicing platform led by founder Joan Kehoe.
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Kinetic IT names Dean Langenbach as new chief executive

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Kinetic IT appoints Dean Langenbach as chief executive to spearhead AI-driven growth while maintaining its distinctly Australian identity.
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Cynomi targets MSPs with new third-party risk push

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Cynomi is urging MSPs to tap booming demand for third-party risk services as supply chain attacks surge and compliance rules tighten.
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AI trainer hiring surges as firms tap global talent

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AI trainer jobs jumped 283% in 2025, as Deel says firms increasingly plug skills gaps by hiring technical talent across borders.
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Enterprises shun plug-and-play AI for tailored builds

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Enterprises ditch plug-and-play AI as Cognizant research shows buyers now favour bespoke builds and services-led, long-term partnerships.
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OpenText launches Secure Cloud for Australian MSPs

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OpenText rolls out its revamped Secure Cloud in Australia, targeting MSPs with unified security, backup and local AUD $ billing tools.
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Smart CT clinches global IT support deals to scale up

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Smart CT lands three global IT support deals covering 65,000-plus devices as it accelerates expansion across Europe, Asia and Australia.
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Nord Security, Wavelink in ANZ MSP distribution pact

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Nord Security taps Wavelink to distribute its business security suite to MSPs and resellers across Australia and New Zealand.