Chatbots stories - Page 33

Sarah combines artificial and emotional intelligence for a new experience which redefines the link between man and machine.

Artificial intelligence (AI) remains highly in vogue as a technology topic across the media and within the IT supplier landscape.

25% of organisations will use chatbots by 2020 and other predictions for CX tech by analysts at the Gartner Customer Experience Summit 2018 in Tokyo.

Jess engages in over 250,000 cross-channel conversations per month and has managed over nine million conversations with Jetstar customers.

MemePR's marketing platform uses artificial intelligence to connect working partners from all around the world with those in need of marketing service.

A digital retail analyst says it is important to look at specific needs, rather than rushing into a completely digital solution.

AI is an extension of a human, not a substitute for it. Once we realise this fact, we can appreciate AI for what it truly is.

The Hut34 Project, founded by Tim McNamara and Peter Godbolt, aims to connect AI engines, IoT devices, and digital services.

Air New Zealand is pioneering in Australasia with an Alexa skill, letting customers check flight statuses hands-free. It launches in early February.

Tim McNamara, founder of Hut34, shares insights on chatbots, IoT integration, and tackling Australia's blockchain talent drought in our exclusive interview.

After a year rife with Customer Experience (CX) failures, Australian companies must repair consumer trust through transparency and reliable service delivery.

Artificial intelligence is causing concern among consumers worldwide because it could potentially infringe on their privacy.

Kriti Sharma, Sage VP of bots and AI talks about the fundamentals of AI today and where it's headed in the future.

They knew that Australian consumers were unhappy with credit cards and other debt facilities - especially millennials.

Dell Technologies predicts a strong focus on human-machine partnership as one of the key trends in the technology market for 2018.

Qlik's Josh Good discusses blending human intuition with AI for better data analytics in an exclusive interview.

By 2020, 85% of customer interactions with businesses will be managed through automated intelligence, according to Gartner.

Over the next three days, more than 300 startups will congregate in Taiwan's capital for three days full of innovation, networking, and fun.

Amazon is coming – and it's bringing with it a 'massive' opportunity for the local IT reseller community, Frost & Sullivan says.

Human-like chatbots, still in need of refinement, could soon transform shopping with smarter, emotionally aware interactions, says GlobalData.