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Latest News - Page 9

Manhattan adds AI explainability to ActivePlanning
Software-as-a-Service

Manhattan adds AI explainability to ActivePlanning

Planners can now see why forecasts changed, as Manhattan embeds plain-language AI explanations inside ActivePlanning rather than forcing spreadsheet checks.

By Mark Tarre • 4 min read • Last month
Robosen opens pre-orders for battle-worn Optimus Prime
Robotics

Robosen opens pre-orders for battle-worn Optimus Prime

Fans in Australia and New Zealand can now reserve a limited-run collectible that recreates the 1986 film's fallen Optimus Prime scene.

By Sean Mitchell • 3 min read • Last month
B2Bpay urges firms to rethink card payments before ban
Fintech

B2Bpay urges firms to rethink card payments before ban

Businesses may see credit card rewards shrink as the Reserve Bank of Australia's surcharge ban and lower fees prompt banks to trim offers.

By Joseph Gabriel Lagonsin • 4 min read • Last month
DXC joins ElevenLabs funding round in voice AI push
Software-as-a-Service

DXC joins ElevenLabs funding round in voice AI push

The deal gives DXC access to ElevenLabs' voice AI as enterprises race to automate customer service and internal workflows.

By Mark Tarre • 4 min read • Last month
Quantcast names Tom Weaving Managing Director for SEA
Digital Transformation

Quantcast names Tom Weaving Managing Director for SEA

The hire strengthens Quantcast's push in Southeast Asia as it looks to grow revenue and roll out its Q+ ad product across the region.

By Sofiah Nichole Salivio • 4 min read • Last month
Australian firms race to appoint chief AI officers
Digital Transformation

Australian firms race to appoint chief AI officers

Almost half of Australian organisations now have AI chiefs, with the role set to become a permanent fixture as governance concerns grow.

By Mark Tarre • 4 min read • Last month
Fergus launches capital for trade businesses with Stripe
Software-as-a-Service

Fergus launches capital for trade businesses with Stripe

Funding tied to sales could ease cash flow for Australian tradies, with offers based on payment activity through Fergus Pay.

By Joseph Gabriel Lagonsin • 4 min read • Last month
ProSpend & Archa launch credit-backed virtual cards
Software-as-a-Service

ProSpend & Archa launch credit-backed virtual cards

Mid-market finance teams in Australia and New Zealand can now cut manual work as ProSpend adds Archa's credit-backed virtual cards to its platform.

By Joseph Gabriel Lagonsin • 4 min read • Last month
G2A launches AI support agent called Dave for sellers
Software-as-a-Service

G2A launches AI support agent called Dave for sellers

The rollout should ease support bottlenecks for sellers as the tool handles surges in game-release enquiries across 180 countries.

By Sofiah Nichole Salivio • 4 min read • Last month
Elemental Concept expands to Australia with CX model
Data Analytics

Elemental Concept expands to Australia with CX model

The consultancy is betting that Australian buyers will back a decision-led CX model as brands struggle to prove revenue gains from journey redesigns.

By Sofiah Nichole Salivio • 4 min read • Last month
Teletrac Navman launches Energy Hub for mixed fleets
Digital Transformation

Teletrac Navman launches Energy Hub for mixed fleets

Fleet managers gain a single view of charging, fuel and reimbursement data as mixed-energy operations grow more complex.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Babeltext expands translation platform to 249 languages
Software-as-a-Service

Babeltext expands translation platform to 249 languages

The Sydney-based firm says the upgrade could help agencies handle routine multilingual enquiries faster, while keeping humans in the loop.

By Sean Mitchell • 5 min read • Last month
Australian customer service still leans on phone calls
Digital Transformation

Australian customer service still leans on phone calls

Longer waits and higher costs are weighing on Australian contact centres as most customer queries still arrive by phone, research shows.

By Sean Mitchell • 4 min read • Last month
When you outgrow Shopify: the web hosting decision behind going self-hosted
Data Protection

When you outgrow Shopify: the web hosting decision behind going self-hosted

Rising sales can make hosted eCommerce plans costly and restrictive, pushing merchants towards self-hosted stores with better control and lower fees.

By Mark Tarre • 6 min read • Last month
Adobe adds AI discovery tools to Commerce catalogue
Marketing Technologies

Adobe adds AI discovery tools to Commerce catalogue

AI shopping tools are getting richer product data as Adobe Commerce exposes catalogues to chatbots, aiming to improve discovery and accuracy.

By Sean Mitchell • 4 min read • Last month
B2B marketers cut agency spend as work moves in-house
Digital Transformation

B2B marketers cut agency spend as work moves in-house

As AI shifts routine production in-house, only 28% of B2B marketing leaders now expect agency budgets to rise over the next year.

By Mark Tarre • 4 min read • Last month
Supply chain pressures threaten Australia's AI data centres
Manufacturing

Supply chain pressures threaten Australia's AI data centres

Delays in transformers, cooling gear and servers could slow Australia's data centre boom as AI demand strains global supplier networks.

By Sean Mitchell • 4 min read • Last month
Early mortgage hardship boosts repayment recovery: Experian
Data Analytics

Early mortgage hardship boosts repayment recovery: Experian

Borrowers who seek help before falling behind on mortgages are far more likely to recover, with 87% back on track within six months.

By Karen Joy Bacudo • 3 min read • Last month
AI search tools slash website traffic by up to 80%
Generative AI

AI search tools slash website traffic by up to 80%

Businesses risk losing up to 80% of web traffic as AI answers keep users from clicking through to original search results.

By Sean Mitchell • 5 min read • Last month