Latest news - Page 8
Three ways ecommerce businesses can drive personalisation without overstepping privacy boundaries
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Ecommerce businesses can achieve personalisation ethically with intelligent popups, quiz funnels for abandoned carts, and dynamic product blocks.
Chronos Agency partners with HubSpot to expand ANZ services
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Chronos Agency teams up with HubSpot to expand services in ANZ, marking a significant growth into new industries beyond ecommerce and boosting regional presence.
Rampersand leads AUD $5.1 million funding round for Restoke.ai
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Australian venture capital firm Rampersand leads a AUD $5.1 million funding round for Restoke.ai to boost its US market expansion and transform restaurant operations with AI.
Sydney startup Pyng aims to eliminate surcharge fees
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payment technologies
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A Sydney startup, Pyng, offers Australians a solution to save billions in annual tap-and-go surcharge fees by facilitating surcharge-free payments through its innovative app.
Exclusive: How mobile game Kinder World is fostering mental wellbeing
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Mobile game Kinder World, born out of the pandemic, fosters mental wellbeing by merging virtual houseplant care with therapeutic activities.
Exclusive: Lumify Group's CEO highlights expansion in ANZ region
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digital transformation
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Lumify Group, under CEO Jon Lang, is enhancing its footprint in the ANZ region with strategic acquisitions, new digital courses, and advanced training solutions.
Rithum names Lou Keyes as CEO to drive third-party commerce
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Rithum names Lou Keyes as CEO to spearhead growth in third-party commerce. Keyes, with vast tech sector expertise, succeeds Bryan Dove, who led since 2021.
Talkdesk unveils new AI tools to boost customer service efficiency
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Talkdesk reveals AI Rewriter and AI Translator to enhance customer service, promising personalised, efficient interactions and cutting AHT by up to 30%.
How first-party data supports Australia’s current spotlight on privacy
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personal computing devices
Australia’s Privacy Reform ushers in an era prioritizing first-party data, as brands adapt to ethical, personalised marketing within stricter privacy laws.
Scream if you want to go faster; 5 ways retailers can improve order fulfillment during peak season
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As Australia's retailers navigate inflation and reduced spending, improved order fulfilment during peak season is crucial for operational efficiency and customer loyalty.
Harnessing emerging technologies and automation for Black Friday success
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Retailers must embrace emerging tech and automation for Black Friday triumph, cutting costs and ensuring efficiency during high-demand periods.
Yellow.ai launches VoiceX to transform voice interactions
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Yellow.ai has unveiled its VoiceX platform, enhancing voice interactions with LLM-based technology to boost customer engagement and reduce operational costs.
KPMG Australia opens Microsoft Dynamics practice in Perth
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digital transformation
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KPMG Australia opens a dedicated Microsoft Dynamics 365 practice in Perth to bolster Western Australia's digital transformation efforts.
Vidyard boosts AI Avatars for efficient personalised sales videos
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Vidyard enhances AI Avatars to revolutionise sales video creation, offering bulk personalisation, seamless integration, and lifelike facial accuracy to boost productivity.
Salesforce unveils AI-powered unified Commerce Cloud platform
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Salesforce's new Commerce Cloud integrates B2C, DTC, B2B, and more on a unified AI-powered platform, featuring autonomous agents for enhanced customer experiences.
Salesforce launches AI innovations for enhanced Marketing Cloud
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Salesforce has released new AI-driven features in Marketing Cloud to bolster customer engagement, boost team productivity, and streamline campaigns with advanced automation.
Study shows return policies crucial for Australian retailers
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As cost-of-living pressures rise, Australian shoppers are more selective and returns-savvy, making flexible return policies key to retail success, says a new study.
JB Hi-Fi teams with Amperity to enhance customer data strategy
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JB Hi-Fi partners with Amperity to enhance its first-party data strategy, aiming for better customer engagement through AI-powered insights and predictive modelling.
Australian tech firms urge adoption of #ITProDayStraya
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Two Australian tech firms, Intelliworx and Crayon, advocate for #ITProDayStraya to celebrate tech professionals, addressing skill gaps and inspiring future talent.
Genetec unveils Cloudlink 110 for hybrid cloud video management
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Genetec launches Cloudlink 110, a compact, cloud-managed video bridge designed for small-site sectors, easing remote security management for retail, healthcare, and government.