eCommerceNews Australia - Technology news for digital commerce decision-makers

About Shannon

Shannon Williams mugshot photo
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.

Stories by Shannon

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Organisations face risk with open-source AI & cloud use
Today
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hyperscale
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ai
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cybersecurity
Tenable's latest report warns that organisations risk cybersecurity breaches as they rapidly adopt open-source AI tools and cloud services without adequate security measures.
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UK lags in workplace AI adoption, survey reveals disparity
Today
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genai
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ai
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misinformation
A recent survey reveals that while 70% of UK respondents have embraced AI in daily life, only 44% utilise it in the workplace, lagging behind global averages.
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UK accountancy inefficiencies costing GBP £5.328 billion
Today
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saas
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digital transformation
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ai
New research highlights that inefficiencies in UK accountancy firms are causing a staggering GBP £5.328 billion loss in potential annual revenue, equating to 16% of their earnings.
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Cobalt report reveals gaps in critical vulnerability fixes
Today
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devops
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cloud security
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apm
Cobalt's 2025 State of Pentesting Report reveals that 31% of serious security vulnerabilities remain unaddressed, despite 81% of leaders' confidence in their security.
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Bots surpass humans in online traffic, Thales reports
Today
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advanced persistent threat protection
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llms
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ai
A staggering 51% of all web traffic now comes from automated bots, with malicious activity on the rise, according to the 2025 Imperva Bad Bot Report by Thales.
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UK banking sector most trusted despite low confidence
Today
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biometrics
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mfa
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data privacy
The UK banking sector ranks as the most trusted for sharing personal data, yet just 51% of consumers show confidence, revealing significant generational divides.
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UK managers prioritise local data storage amid AI concerns
Today
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edutech
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data privacy
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ai
A recent survey shows that 85% of UK managers prioritise local data storage due to rising concerns over AI security and privacy amidst widespread AI adoption.
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Cyber Threat Insure launches new model for MSPs in Aust
Today
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ransomware
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risk & compliance
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cybersecurity
Cyber Threat Insure unveils a pioneering cyber liability insurance model for Managed Service Providers, with IT First Responder as its inaugural partner.
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UK retailers face substantial losses from missing parcels
Today
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cx
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martech
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supply chain & logistics
UK retailers have suffered losses of around GBP £464 million in missing parcels during the peak shopping season, with potentially millions more unaccounted for.
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Australia's cyber sector grows amid increasing attack risks
Today
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data protection
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ransomware
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digital transformation
A new report reveals Australia's cyber security sector thrived amid rising attack threats, generating AUD $6.13 billion in revenue and employing over 137,000 people.
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Shipping industry urged to boost AI adoption for growth
Today
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document management
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ecm
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martech
The global shipping industry is urged to adopt artificial intelligence to enhance productivity, with only 28% currently utilising the technology, warns Brian Hack.
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Australians lose AUD $500 annually due to dishonour fees
Today
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payment technologies
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consumer rights
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gocardless
New research reveals that Australians face annual charges of up to AUD $500 in dishonour fees from banks and platforms, worsening financial stress for many.
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SOC analysts face alert overload, duplicate effort, survey finds
Yesterday
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soc
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ai
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cybersecurity
New research reveals 84% of SOC analysts repeatedly investigate the same security incidents monthly, exposing major inefficiencies in alert-based systems.
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GenAI adoption doubles across legal, tax & risk sectors
Yesterday
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digital transformation
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genai
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ai
Generative AI use in professional services has nearly doubled in a year, reaching 22%, with 95% expecting it central to workflows within five years.
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Butterfly Data unveils AI tool to boost online trust scores
Yesterday
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edutech
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data analytics
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llms
Butterfly Data has created an AI tool to assess online content credibility, winning four awards and aiming to combat rising misinformation globally.
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Data privacy, cost & legacy barriers slow enterprise AI
Yesterday
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data analytics
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digital transformation
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cx
Research from Cloudera reveals data privacy, legacy systems, and cost hinder global enterprise AI growth despite 96% of IT leaders planning increased adoption.
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Identity Digital teams up with Shadowserver to fight cybercrime
Yesterday
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malware
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firewalls
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network security
Identity Digital has partnered with the Shadowserver Foundation to enhance domain management security and combat growing cyber threats globally.
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Identity fraud costs firms USD $7 million annually worldwide
Yesterday
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cx
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martech
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physical security
Identity fraud costs businesses USD $7 million yearly worldwide, with Asia Pacific firms facing rising threats from sophisticated attacks, a new study finds.
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Funding crisis sparks fears for future of global CVE system
Yesterday
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cybersecurity
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software development
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critical infrastructure
US government funding for the crucial CVE cybersecurity programme is set to lapse, raising fears over global vulnerability tracking and defence efforts.
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CVE system secures 11-month extension worth USD $44 million
Yesterday
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advanced persistent threat protection
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cybersecurity
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cyber threats
CISA extends its contract with MITRE for another 11 months at USD $44 million, securing the critical CVE vulnerability programme amid funding concerns.