About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 2
US, Switzerland & UK best retain soft power amid AI surge
Last week
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edutech
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ai
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education, learning & training
The US, Switzerland, and UK lead in retaining soft power despite AI advances, thanks to culture, education, and scientific achievement, a global study finds.
Equinix invests USD $22 million in Lagos data centre for Africa
Last week
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digital transformation
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hyperscale
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dc
Equinix plans a USD $22 million data centre in Lagos, its first in West Africa, boosting digital infrastructure to power Nigeria’s growing tech economy by 2026.
AI delivers patchy benefits as US firms struggle with integration
Last week
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cx
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martech
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hcm
Nearly all large US firms use AI, yet only half see widespread benefits as integration and impact measurement remain major challenges.
Singapore HR leaders embrace AI but automation risks remain
Last week
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hcm
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ai
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hybrid & remote work
Two-thirds of routine HR tasks in Singapore will be automated by 2026, but concerns over AI fairness and compliance linger among leaders.
Australian CEOs value branding but lack structured investment
Last week
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cx
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martech
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hcm
A survey of 164 Australian CEOs finds 81% value branding, yet only 16% plan to boost brand investment, highlighting a gap in structured brand management.
AI tipped to improve US food brands’ efficiency amid tech hurdles
Last week
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crm
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data analytics
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cx
Nearly half of US food brands expect AI to boost efficiency, yet many face hurdles like fragmented data systems and staff training challenges.
Australian organisations face rising threat from top ransomware groups
Last week
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cybersecurity
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healthtech
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telstra
Australian organisations face increasing ransomware threats from top groups like Qilin, Akira, Scattered Spider, impacting sectors from healthcare to education and business.
Australian employers fast-track digital change amid skills gap
Last week
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data analytics
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digital transformation
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cx
Eighty-four per cent of Australian employers are advancing digital transformation, yet nearly half doubt their workforce has the skills to deliver these initiatives.
UK leads Europe in AI adoption but most stay in pilot phase
Last week
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digital transformation
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ai
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ai ethics & governance
The UK leads Europe in AI adoption, with 9% of firms fully integrating it, yet 70% remain in pilot stages amid operational and organisational challenges.
Insurability now a core test for boardroom AI & climate strategy
Last week
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risk & compliance
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ai
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ai ethics & governance
Insurability is becoming the key test for boardroom AI and climate strategies as regulators, insurers, and investors demand rigorous risk management and governance.
Direct AI experience driving optimism among US logistics staff
Last week
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hcm
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supply chain
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ai
Direct AI experience boosts optimism among 60% of US logistics staff, with 93% of frequent users viewing AI's impact positively in freight operations.
A third of UK tech scale-ups lack women on boards, study finds
Last week
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ict sector
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gender diversity
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gender equality
Over a third of UK tech scale-ups lack women on their boards, with female representation at just 18%, lagging behind larger firms' 41%.
UK government’s AI spend soars but data quality risks persist
Last week
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digital transformation
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smart home
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ai
UK AI spend surged over 1,000% since 2018, yet experts warn poor data quality risks undermining government digital ambitions and service improvements.
UK retailers risk GBP £92 million as AI fails to meet eCommerce needs
Last week
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cx
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martech
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ai
UK retailers face a GBP £92 million risk as most AI initiatives fail to meet eCommerce needs, with many consumers dissatisfied and investments underperforming.
Australian firms face surge in AI-driven ransomware attacks
Last week
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cloud security
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phishing
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advanced persistent threat protection
Two in five Australian firms faced ransomware attacks last year amid rising AI-driven cyber threats, with many paying ransoms exceeding USD $250,000.
Singapore public sector eyes AI cost savings amid adoption barriers
Last week
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digital transformation
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data privacy
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ai
Singapore's public sector sees AI as key for cost savings and service gains but faces hurdles like unclear ROI, data privacy fears, and legacy systems.
AI & phishing attacks highlight human risk in Australian fraud
Last week
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ransomware
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phishing
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email security
Australian firms face rising fraud risks as AI-driven phishing attacks exploit human error, urging stronger security culture ahead of International Fraud Awareness Week.
One in three corporate researchers have yet to use AI tools
This month
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ai
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ai ethics & governance
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automation
One in three corporate researchers have yet to use AI tools, despite many seeing time savings and benefits in their work, says Elsevier's latest report.
More than a third of STEM professionals consider moving abroad
This month
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ict sector
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skills gap
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work-life balance
Over a third of STEM professionals worldwide have been approached for overseas roles, with 19% planning or already moving abroad amid rising global investment and protectionism.
AI-driven network automation tops telecom investment plans
This month
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network infrastructure
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data analytics
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digital transformation
AI-driven network automation is the top telecom investment priority, with 37% of firms focusing on AI for customer care and diagnostics this year.