eCommerceNews Australia - Technology news for digital commerce decision-makers

Whatsapp stories - Page 5

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AI marked as top cybersecurity challenge for next year

Tue, 9th Jan 2024
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martech
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iot
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commerce systems
Cybersecurity challenges for 2024, including AI-driven threats, are spotlighted by Kaspersky, urging heightened vigilance in adopting online security measures.
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Google unveils Gemini, it's multimodal AI model that beats ChatGPT

Thu, 7th Dec 2023
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devops
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data analytics
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martech
Google debuts Gemini, a pioneering multimodal AI model, offering advanced code generation and comprehension across diverse tasks.
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Zoom looks to enhance CX with AI-powered refinements

Thu, 7th Dec 2023
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crm
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uc
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data analytics
Zoom is set to enhance its AI-powered customer experience suite, improving services for businesses of all sizes.
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DocuSign integrates with WhatsApp, accelerating digital contract processes

Fri, 17th Nov 2023
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encryption
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data privacy
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cloud services
DocuSign, global e-signature leader, has announced an integration with WhatsApp, aiming to enhance digital contract processes.
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Google apps, WhatsApp identified as primary malware conduits in retail sector

Thu, 16th Nov 2023
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phishing
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email security
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google
Google apps and WhatsApp emerge as primary malware distribution channels in the retail sector, warns Netskope Threat Labs.
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Monash University and CSIRO create quantum-secure online transaction algorithm

Wed, 15th Nov 2023
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datacentre infrastructure
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encryption
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hyperscale
CSIRO, in association with Monash University, creates 'LaV', a quantum-secure algorithm enhancing online transactions.
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Indian teachers co-design AI tool with Microsoft for enhanced learning

Thu, 2nd Nov 2023
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agentic ai
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ai models
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copilots
Indian teachers collaborate with Microsoft Research on an AI tool, Shiksha copilot, to improve educational content.
Mobile

Squire Technologies launches Mirus, a game-changer in mobile communication

Fri, 27th Oct 2023
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firewalls
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breach prevention
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wechat
Squire Technologies introduces Mirus, an innovative messaging platform set to transform mobile and enterprise communication.
Video

Balancing digital video demand and environmental sustainability in tech

Tue, 24th Oct 2023
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supply chain
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power / energy
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whatsapp
The global tech community is addressing the environmental impact of video traffic on networks, according to Philippe Wetzel, CEO of VITEC.
Xmas

Securing festive shopping: Tips to avoid online scams and protect personal data

Tue, 24th Oct 2023
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martech
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commerce systems
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passwordless
As online festive shopping skyrockets, concerns about personal cyber security have deepened. Avoid becoming a victim of scams with these top tips.
Fallback

Envato appoints Noelle Kim as Global CMO to Empower Creative Community

Tue, 10th Oct 2023
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ai
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google
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facebook
Envato, the online creative community, has hired Noelle Kim as its new global Chief Marketing Officer. Kim brings extensive experience from Meta and Google.
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Publicis Sapient helps Salesforce users' integrate with WhatsApp

Fri, 6th Oct 2023
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edutech
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data analytics
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martech
Publicis Sapient plans to improve Salesforce via Business WhatsApp integration, promising a seamless customer experience.
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Enhanced customer experience platform with Zoom AI-powered innovations

Thu, 5th Oct 2023
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uc
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cx
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martech
Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.
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How WhatsApp makes money explained

Wed, 6th Sep 2023
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uc
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martech
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voip
How does WhatsApp, the messaging giant, generate revenue? We explore its diverse streams, from business services to digital payments.
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Trojanised WhatsApp and Telegram applications stealing crypto funds

Mon, 20th Mar 2023
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crypto
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blockchain
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cybersecurity
Rhreat actors are going after victims' cryptocurrency funds using trojanised Telegram and WhatsApp applications.
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New tools for Zoho Desk revealed for global market

Tue, 20th Dec 2022
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crm
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cx
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martech
These developments have been put in place to help customer service agents to improve engagement and deliver better customer experiences.
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30 years of texting: from 'Merry Christmas' to hybrid experiences in-store and online

Fri, 16th Dec 2022
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martech
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omnichannel
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whatsapp
Shopping habits have changed since the beginning of the pandemic; the biggest trend of all is the rise of hybrid shopping.
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FedEx Express announces WhatsApp integration in AMEA region

Thu, 27th Oct 2022
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e-commerce
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whatsapp
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transport
FedEx Express, a subsidiary of FedEx Corp., is enhancing its services with delivery notifications and personalised options now available on WhatsApp.
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WhatsApp and QR codes the next scam threat - report

Thu, 26th May 2022
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phishing
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email security
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cybersecurity
KnowBe4 has warned it expects to see an increase in QR Codes and the WhatsApp chat platform being used for phishing and other scams.
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ServiceNow and Twilio introduce new messaging service

Fri, 22nd Oct 2021
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whatsapp
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sms
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servicenow
ServiceNow has announced the ServiceNow Messaging Service to help organisations drive better service experiences from issue to resolution. .