Whatsapp stories - Page 4
Cloudflare & WhatsApp collaborate on key verification service
Fri, 27th Sep 2024
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encryption
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apps
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cloud services
Cloudflare introduces Plexi to verify public keys in end-to-end encryption for messaging apps, starting with WhatsApp, enhancing user trust and security.
Braze unveils AI enhancements for personalised marketing experiences
Thu, 26th Sep 2024
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martech
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personalisation
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cdp
Braze launched AI-driven tools, including Project Catalyst and enhanced BrazeAI assistants, to revolutionise personalised marketing through advanced data usage.
Proofpoint launches AI-driven Digital Communications Governance solution
Thu, 5th Sep 2024
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uc
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data privacy
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ai
Proofpoint launches its new Digital Communications Governance solution, promising AI-driven insights and robust compliance for organisations across major digital channels.
Zendesk launches Relay to enhance customer communications
Tue, 3rd Sep 2024
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cx
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martech
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personalisation
Zendesk ANZ launches Relay to help businesses send proactive, personalised messages via WhatsApp and SMS, enhancing customer service and boosting sales.
Salesforce to launch autonomous AI agents for sales teams in October
Tue, 27th Aug 2024
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martech
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cdp
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ai
Salesforce has unveiled new AI sales tools: Einstein SDR Agent and Sales Coach Agent. Launching in October, these agents aim to boost sales efficiency.
Zendesk launches Relay to enhance outbound communication
Thu, 22nd Aug 2024
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cx
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martech
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whatsapp
Zendesk has launched Relay, a new app to boost outbound communication via WhatsApp and SMS, in partnership with Meta.
Zendesk & Meta boost proactive customer communication with Relay
Thu, 22nd Aug 2024
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cx
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martech
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whatsapp
Zendesk has teamed up with Meta to launch Relay, an app in the Zendesk Marketplace that boosts customer engagement via WhatsApp with proactive messages.
Meta unveils Llama 3.1 with advanced AI capabilities
Thu, 1st Aug 2024
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facebook
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messenger
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instagram
Meta's Mark Zuckerberg announces Llama 3.1: an upgraded, multilingual AI model with state-of-the-art tools, designed for complex queries and enhanced user interaction.
CloudSEK report uncovers rise in investment scams on social media
Fri, 5th Jul 2024
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social media
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whatsapp
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threat intelligence
CloudSEK reveals a surge in investment scams through WhatsApp and Telegram, with 29,000 fraudulent ads on Facebook and over 81,000 fake Twitter accounts.
Xero unveils AI companion JAX to enhance accounting accuracy
Thu, 13th Jun 2024
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fintech
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financial systems
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genai
Xero has revealed its AI-powered business companion, Just Ask Xero (JAX), to boost accuracy in accounting tasks, launching a beta in August.
Bitdefender report finds Discord rife with malware & scams
Mon, 3rd Jun 2024
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malware
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email security
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cybersecurity
Bitdefender's report uncovers Discord as a hotbed for malware, phishing, and scams, with 50,000 dangerous links detected in six months, targeting Australia and Indonesia among others.
Bitdefender launches AI scam detector Scamio on WhatsApp in Australia
Mon, 27th May 2024
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advanced persistent threat protection
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llms
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ai
Bitdefender has unveiled Scamio on WhatsApp in Australia, offering an AI-powered tool to tackle online fraud, responding to a high occurrence of scams.
Salesforce enhances Service Cloud for unified customer care
Fri, 24th May 2024
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martech
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personalisation
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cdp
Salesforce enhances Service Cloud with new features to unify data across digital channels, providing a seamless, personalised customer experience through their Einstein 1 Platform.
Sendbird's new platform aims to cut business SMS costs by 30%
Tue, 9th Apr 2024
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cx
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martech
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ai
Sendbird launches Business Messaging platform, a cost-efficient omnichannel communication solution for businesses, potentially reducing message-related expenses by 30%.
Pegasus spyware could target iOS devices, says Group-IB
Thu, 21st Mar 2024
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encryption
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data privacy
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ios
A recent analysis by Group-IB sheds light on the alarming potential of Pegasus spyware, exploring wider implications for the famed security of iOS products.
LeapXpert reveals Maxen, a GenAI app to boost client communication
Thu, 21st Mar 2024
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uc
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risk & compliance
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genai
LeapXpert introduces GenAI application, Maxen, envisioned to revolutionise client communications and enhance the productivity of relationship managers, with the official launch set in March 2024.
Xero reveals AI vision & GenAI-powered business assistant JAX
Thu, 29th Feb 2024
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fintech
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martech
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commerce systems
Xero unveils AI vision and previews GenAI-powered business assistant, JAX, aiming to revolutionise accounting for small-scale businesses by automating tasks and delivering tailored insights.
Decline in trust with SMS platforms predicted by new XConnect study
Thu, 8th Feb 2024
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phishing
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email security
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cloud services
A study by XConnect and Mobilesquared reveals CPaaS providers are expected to lose nearly a quarter of trust in SMS platforms between 2023 and 2025 due to potential fraud risks.
Global social media users surpass 5 billion mark, reports Digital 2024
Wed, 31st Jan 2024
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instagram
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social media
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whatsapp
Global social media users sail past the 5 billion mark, making up 62.3% of the population, as Digital 2024 report unveils commercial platforms' strong year-on-year growth.
AI marked as top cybersecurity challenge for next year
Tue, 9th Jan 2024
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martech
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iot
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commerce systems
Cybersecurity challenges for 2024, including AI-driven threats, are spotlighted by Kaspersky, urging heightened vigilance in adopting online security measures.