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Managed Services stories - Page 7

Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary expertise often outsource this specialised field to an expert which provides the technology, guidance and recommendations, support and maintenance required. This is a Managed Services engagement, with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the service provider bills only for work done. The MSP model incentivizes preventative maintenance and is especially popular for mid-sized organisations.
Melbourne hospital it control room night monitoring dashboards

Mercy Health taps Data Agility for 24/7 digital support

Thu, 26th Feb 2026
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Mercy Health has chosen Melbourne-based Data Agility to deliver 24/7 managed services for its clinical integration and digital systems.
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GenAI misuse & ransomware drive surge in cyber attacks

Thu, 26th Feb 2026
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Global cyber attacks hit 2,090 a week in January as ransomware surges and risky GenAI use exposes fresh data-leak and intrusion paths.
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TMF boosts margins by GBP £32m with Enate platform

Wed, 25th Feb 2026
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TMF reports GBP £32 million margin boost after deploying Enate's orchestration platform to streamline services and expand automation.
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AI adoption surges but continuous use still lags badly

Wed, 25th Feb 2026
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AI tools are widespread in big firms, but only 12% have shifted to continuous, AI-driven operations, leaving gains and staff at risk.
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IPTel adopts Highlight to enhance managed services

Wed, 25th Feb 2026
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Australian networking provider IPTel rolls out Highlight's observability platform to bolster managed services visibility and executive reporting.
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SkillsVR offers free VR device management amid Meta shift

Wed, 25th Feb 2026
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SkillsVR launches ACTIVATE MDM Lite, a free six‑month VR fleet tool as organisations adapt to Meta's changing Quest hardware strategy.
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Myriad360 buys Advizex to build AI-led IT platform

Wed, 25th Feb 2026
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hybrid cloud
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Myriad360 buys Advizex, creating a global AI-focused IT services platform with more than USD $900 million in annual run-rate revenue.
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PMT grows DAS footprint to boost critical connectivity

Tue, 24th Feb 2026
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network infrastructure
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digital transformation
PMT Communications expands DAS projects across Australian states to strengthen in-building mobile coverage for critical services.
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Upgrade advantage: Why security enhancements matter for MSPs and MSSPs

Mon, 23rd Feb 2026
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For MSPs and MSSPs, next-gen firewall upgrades are now critical to stay secure, competitive and ready for relentless cyber threats.
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11:11 Systems buys Aussie Broadband's Digital Sense

Mon, 23rd Feb 2026
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11:11 Systems snaps up Digital Sense from Aussie Broadband, deepening its VMware cloud play and bolstering its reach across Australia.
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From breach to recovery - 5 ways to prepare your IT team for the unexpected

Sat, 21st Feb 2026
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When cyber attacks slip through defences, recovery readiness - not just prevention - decides whether your organisation bends or breaks.
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Distributors gain clout in shaping cloud & AI sales

Fri, 20th Feb 2026
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Global distributors, steering USD $180 billion in tech sales, are recasting how cloud and AI reach customers via platforms and new partners.
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Adfinis unveils flat-fee OpenBao-based secrets service

Fri, 20th Feb 2026
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cloud security
Adfinis launches Secretz Enterprise, a flat-fee OpenBao-based secrets service promising up to 50% savings and 24/7 support.
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Evergreen accelerates MSP deals with UK B Corp buy

Fri, 20th Feb 2026
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Evergreen seals 47 deals in 2025 and snaps up its first UK B Corp MSP, Optimising IT, to deepen global managed services expansion.
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KnowBe4 appoints Kelly Morgan as Chief Customer Officer

Fri, 20th Feb 2026
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KnowBe4 appoints former DocuSign executive Kelly Morgan as chief customer officer to steer global client strategy amid rising AI security risks.
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Proofpoint revamps global channel with new Partner Network

Thu, 19th Feb 2026
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cloud security
Proofpoint overhauls its channel with a new Partner Network, adding richer incentives, deal protection and AI-focused services for partners.
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Splashtop, Leader partner on secure remote access push

Thu, 19th Feb 2026
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data protection
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encryption
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partner programmes
Splashtop taps Australian distributor Leader to push secure remote access and autonomous endpoint management for hybrid workforces.
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Cake.Shop hires Rhiannon Brown to lead commercial push

Wed, 18th Feb 2026
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digital transformation
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Cake.Shop hires Rhiannon Brown as Commercial Director in Sydney, targeting transparent programmatic growth with independents and brands.
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Centacare halves Azure storage costs in DR overhaul

Wed, 18th Feb 2026
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Centacare slashes Azure storage costs by 50% in disaster recovery revamp with 11:11 Systems, boosting resilience against cyber threats.
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Data-only extortion surges as remote access abused

Wed, 18th Feb 2026
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data protection
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Data-only extortion soars 11-fold as attackers 'log in instead of break in', abusing remote access tools for faster, stealthier raids.