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Managed Services stories - Page 4

Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary expertise often outsource this specialised field to an expert which provides the technology, guidance and recommendations, support and maintenance required. This is a Managed Services engagement, with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the service provider bills only for work done. The MSP model incentivizes preventative maintenance and is especially popular for mid-sized organisations.
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LevelBlue & SentinelOne expand security partnership

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LevelBlue becomes SentinelOne's preferred global partner for AI-powered managed detection, response and incident handling across hybrid estates.
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LevelBlue & SentinelOne expand global security tie-up

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LevelBlue deepens ties with SentinelOne in a global pact to deliver unified AI-driven MDR, SIEM and incident response services.
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Rimini Street wins three Stevie Awards for support

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Rimini Street clinches triple Stevie Awards for AI-powered support and stellar service, as judges hail GBP £10B client savings impact.
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Abacus adopts single brand after Medicus IT merger

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Abacus unveils a single global brand after its merger with Medicus IT, uniting financial and healthcare cybersecurity under one banner.
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How cybersecurity partner programs are evolving in 2026

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SonicWall overhauls SecureFirst for 2026, shifting to firm-level skills, role-based training and services to boost partners' recurring revenue.
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How Sourcepass turns firewall upgrades into a competitive edge

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Managing 600+ SonicWall firewalls, Sourcepass turns routine upgrades into a strategic weapon for security, efficiency and client trust.
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Support Fusion raises AUD $1 million, expands to US & UK

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Support Fusion raises AUD $1 million pre-seed to grow US and UK presence and scale AI-led integrations for co-managed enterprise IT.
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Yubico expands YubiKey enrolment for Microsoft, Ping

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Yubico expands YubiKey enrolment tools for Microsoft Entra ID and Ping, aiming to simplify passwordless onboarding and account recovery.
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Hostplus signs five-year IT services deal with Interactive

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Super fund Hostplus has inked a five-year IT managed services deal with Interactive, adding an Australian-based service desk and cloud support.
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Wipro launches NVIDIA-powered AI data centre stack

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Wipro unveils an NVIDIA-powered AI data centre stack to help global enterprises shift AI from isolated pilots to secure, scaled operations.
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MSPs eye hybrid IT gains in cloud & security services

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MSPs chase predictable hybrid IT revenue as research shows cloud management and security services leading demand across global markets.
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Netos & Nebula launch global FinOps push for networks

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Netos picks Nebula as its first global services partner to scale FinOps-style network spend management for channel-led enterprise roll-outs.
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Rubrik unveils MSP PayGo pricing & Rubrik Verified plan

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Rubrik rolls out MSP PayGo licensing, 24/7 ransomware support and a Rubrik Verified badge as it chases a USD $258 billion market.
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Lwart expands Rimini Street support to SAP & VMware

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Lwart extends Rimini Street support to SAP and VMware to cut licensing pressure, avoid forced upgrades and refocus IT on operations.
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Redgate unveils SaaS edition of its database monitor

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Redgate launches a managed SaaS version of its Monitor tool, promising simpler deployment and upkeep for complex, mixed database estates.
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AI, cost pressures reshape observability in new survey

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AI ambitions and cost pressures are reshaping observability, as teams centralise tools, embrace SaaS and double down on open standards.
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Upgrade advantage: Future-proofing for partners, MSPs and MSSPs

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SonicWall's future-proof firewalls help partners cut rip-and-replace, boost security and lock in long-term customer loyalty.
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Hexaware unveils Agentverse AI platform for enterprises

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Hexaware launches Agentverse, a governed AI agent platform with 600+ prebuilt agents to scale automation across enterprise operations.
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Cisco and Nvidia unveil new secure AI edge framework

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Cisco and Nvidia launch a secure AI edge framework to push low‑latency inference from data centres into hospitals, factories and networks.
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Rapid7 adds Platinum tier, streamlines partner deals

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Rapid7 unveils a new Platinum partner tier and two-route deal model to simplify channel engagement and boost managed security growth.