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Guest communications stories

Journey Beyond builds cloud tech stack for safari resort
Customer Relationship Management

Journey Beyond builds cloud tech stack for safari resort

Journey Beyond deploys RingCentral-powered cloud stack and in-house AI chat to run South Australia's new Monarto Safari Resort in four months.

By Mark Tarre • 4 min read • Tue, 13th Jan 2026
Virgin Australia partners with Sabre on new retail platform
Customer Experience

Virgin Australia partners with Sabre on new retail platform

Virgin Australia partners with Sabre to lead in modern airline retailing. The airline will integrate SabreMosaic to transform guest experiences and optimise offers.

By Catherine Knowles • 3 min read • Thu, 26th Sep 2024
Amadeus & Zingle partner up to revolutionise guest communications
Amadeus

Amadeus & Zingle partner up to revolutionise guest communications

Amadeus partners with Zingle to revolutionize hotels by integrating messaging technology with hospitality service optimization solutions.

By Sam Worthington • 2 min read • Mon, 15th Aug 2016

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Insight completes major digital overhaul for AROYA cruise ship
Customer Relationship Management

Insight completes major digital overhaul for AROYA cruise ship

Insight completes a major digital overhaul of the AROYA cruise ship, enhancing passenger experience with advanced IT systems in just 11 months.

By Catherine Knowles • 3 min read • Fri, 4th Jul 2025
IWD 2024: Artificial Intelligence for hospitality: Think. Start. Do.
Fintech

IWD 2024: Artificial Intelligence for hospitality: Think. Start. Do.

UK hospitality industry can optimally utilise AI for revenue management, marketing and account handling, provided they process clean, ample data, industry insiders advise.

By Susanne Williams • 4 min read • Thu, 7th Mar 2024