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Customer Loyalty Stories - Page 30

Australian Stories

Customer Loyalty stories

Global Stories

Customer Loyalty stories

Loyalty programs and innovation, experts reveal all
Customer Experience

Loyalty programs and innovation, experts reveal all

As technology advances and consumer behaviours evolve, loyalty programs require new-age strategies, explain Australian Loyalty Association (ALA) experts and emerging talent in all-inclusive interviews.

By Jonathan Reeve • 6 min read • Wed, 31st Jan 2024
Dynatrace appoints Laura Heisman as new Chief Marketing Officer
Virtualisation

Dynatrace appoints Laura Heisman as new Chief Marketing Officer

Unified observability and security pioneer, Dynatrace, appoints Laura Heisman, seasoned marketing executive and advocate for women in tech, as their new Chief Marketing Officer.

By Imee Dequito • 3 min read • Mon, 22nd Jan 2024
Eagle Eye launches EagleAI for grocery, retail personalisation
Data Analytics

Eagle Eye launches EagleAI for grocery, retail personalisation

Eagle Eye debuts data science solution EagleAI, promising bespoke promotions and heightened customer loyalty for global retailers and grocers via AI-powered personalisation.

By Kaleah Salmon • 3 min read • Mon, 15th Jan 2024
Egress experts predict wave of AI weaponisation in cyber threats for 2024
Unified Communications

Egress experts predict wave of AI weaponisation in cyber threats for 2024

Egress forecasts AI-powered cyber threats to soar in 2024, with cybercriminals exploiting artificial intelligence.

By Kaleah Salmon • 3 min read • Wed, 27th Dec 2023
Optimizely leaders predict AI surge & focus on customer loyalty in 2024
Customer Experience

Optimizely leaders predict AI surge & focus on customer loyalty in 2024

Optimizely chiefs expect AI uprising and increased customer loyalty focus in 2024. .

By Kaleah Salmon • 3 min read • Wed, 27th Dec 2023
Barracuda Networks launches global partner success programme
Firewalls

Barracuda Networks launches global partner success programme

Barracuda Networks debuts its Barracuda Partner Success Programme, designed to foster growth and optimise sales strategies globally.

By Sean Mitchell • 3 min read • Wed, 6th Dec 2023
The future of omnichannel: Your success blueprint in a digital world
Customer Experience

The future of omnichannel: Your success blueprint in a digital world

Customer loyalty is absolutely the most important thing. But it is a byproduct of the people that work for you.

By Jonathan Reeve • 9 min read • Thu, 16th Nov 2023
ShipStation & ChannelEngine partnership aims to enhance global ecommerce experiences
Customer Experience

ShipStation & ChannelEngine partnership aims to enhance global ecommerce experiences

ShipStation and ChannelEngine's new partnership targets enhancing global ecommerce, easing merchants' shipping logistics and marketplace integration.

By Imee Dequito • 2 min read • Mon, 13th Nov 2023
'Commvault unveils AI-enhanced data protection platform 'Commvault Cloud''
Data Protection

'Commvault unveils AI-enhanced data protection platform 'Commvault Cloud''

Commvault has launched its new platform, Commvault Cloud, offering enhanced cyber resilience and data protection solutions for hybrid cloud organisations.

By Imee Dequito • 3 min read • Thu, 9th Nov 2023
Me&u launches marketing platform in partnership with Eagle Eye
Customer Experience

Me&u launches marketing platform in partnership with Eagle Eye

As an omnichannel loyalty, promotions, and subscription tool, me&u Engage influences customer behaviour along their purchasing journey.

By Tom Raynel • 3 min read • Wed, 8th Nov 2023
KnowBe4 appoints Cindy Zhou as Chief Marketing Officer
Ransomware

KnowBe4 appoints Cindy Zhou as Chief Marketing Officer

KnowBe4 has named Cindy Zhou as its Chief Marketing Officer, entrusting her with spearheading the firm's global marketing, PR, and sales strategies.

By Imee Dequito • 3 min read • Wed, 8th Nov 2023
Antavo launches academy to foster customer loyalty & enhance skills
Customer Experience

Antavo launches academy to foster customer loyalty & enhance skills

Antavo, the loyalty cloud platform, has launched the Antavo Academy, a training scheme that offers hands-on tutoring and certification.

By Kaleah Salmon • 3 min read • Fri, 3rd Nov 2023
Beyond NPS: Why trust matters most in customer loyalty
Customer Experience

Beyond NPS: Why trust matters most in customer loyalty

It may be the one number you need to grow, but most organisations aren't clear on the best way to increase their NPS score.

By Lyndall Spooner • 5 min read • Wed, 25th Oct 2023
Antavo and Concord partnership to enhance digital customer experiences
Customer Experience

Antavo and Concord partnership to enhance digital customer experiences

Antavo, an Enterprise Loyalty Cloud company, and digital transformation firm Concord, forge a partnership aimed at improving digital customer experiences.

By Kaleah Salmon • 3 min read • Mon, 23rd Oct 2023
Voice analytics market projected to reach USD 9.33 billion by 2030
Unified Communications

Voice analytics market projected to reach USD 9.33 billion by 2030

The voice analytics market is set to soar to $9.33bn by 2030, fuelled by growing use of voice recognition tech.

By Sean Mitchell • 3 min read • Wed, 18th Oct 2023
Inbuilding coverage technology reshapes retail customer experience
Data Analytics

Inbuilding coverage technology reshapes retail customer experience

Inbuilding coverage technology is transforming retail customer experiences by enhancing connectivity, personalisation and payments convenience.

By Sean Mitchell • 3 min read • Mon, 16th Oct 2023

Stories from Other Regions

Customer Loyalty stories

TDCX Foundation aids youth digital literacy for its first anniversary
Customer Experience

TDCX Foundation aids youth digital literacy for its first anniversary

TDCX Foundation celebrates first anniversary with projects enhancing digital literacy for Southeast Asian youth. #socialimpact.

By Sean Mitchell • 2 min read • Wed, 18th Oct 2023