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Australia

Customer Loyalty Stories - Page 31

Australian Stories

Customer Loyalty stories

Value for money top of the list in building brand loyalty - report
EduTech

Value for money top of the list in building brand loyalty - report

When asked which brand characteristics are essential for building customer loyalty, value for money was the most popular, chosen by 77% of respondents.

By Catherine Knowles • 3 min read • Tue, 31st Jan 2023

Global Stories

Customer Loyalty stories

Video: 10 Minute IT Jams - An update from Eagle Eye
Software-as-a-Service

Video: 10 Minute IT Jams - An update from Eagle Eye

Eagle Eye's Miles Toolin discusses the company's AI-driven loyalty and promotions platform and its plans for the APAC market. #TechDay #marketing.

By Tom Raynel • 5 min read • Mon, 25th Sep 2023
Manhattan Associates streamlines returns for omnichannel shopping
DevOps

Manhattan Associates streamlines returns for omnichannel shopping

Manhattan Associates has announced enhanced Returns Management capabilities to streamline and optimise the returns process.

By Catherine Knowles • 3 min read • Fri, 8th Sep 2023
Retailers called on to win over shoppers as cost of living rises
Customer Experience

Retailers called on to win over shoppers as cost of living rises

After significant growth in peak pandemic years, Australian consumer online retail spending has stabilised, according to the Australian Ecommerce Report 2023.

By Catherine Knowles • 5 min read • Thu, 7th Sep 2023
The power behind personalised customer journeys
Data Analytics

The power behind personalised customer journeys

Brands need to understand their customers' wants, motivations, and pain points to create a successful customer journey. Personalisation is key.

By Imee Dequito • 5 min read • Mon, 4th Sep 2023
How to win customer loyalty in the age of AI
Public Cloud

How to win customer loyalty in the age of AI

There is a tremendous opportunity in the next few years to start using AI on the data generated by loyalty programs.

By Jonathan Reeve • 6 min read • Tue, 22nd Aug 2023
Customer loyalty proves critical for grocery retailers
EduTech

Customer loyalty proves critical for grocery retailers

New Eagle Eye research reveals how grocery retailers can win with customer loyalty standards and practices in light of the current economic climate.

By Kaleah Salmon • 3 min read • Wed, 28th Jun 2023
Khoros appoints Lindsay Sanchez as Chief Marketing Officer
Customer Experience

Khoros appoints Lindsay Sanchez as Chief Marketing Officer

Khoros hire Lindsay Sanchez as its Chief Marketing Officer to lead the company's next phase of growth and innovation in digital-first customer engagement.

By Tom Raynel • 2 min read • Fri, 28th Apr 2023
Saas industry veteran appointed new CEO at Acoustic
Software-as-a-Service

Saas industry veteran appointed new CEO at Acoustic

Acoustic, a global marketing and customer experience provider for B2C brands, has appointed Mark Cattini as its new CEO to accelerate its vision.

By Tom Raynel • 2 min read • Fri, 20th Jan 2023
Talend appoints Casey George as Chief Revenue Officer
Data Analytics

Talend appoints Casey George as Chief Revenue Officer

Casey George appointed as Talend's Chief Revenue Officer, bringing expertise in scaling SaaS companies and accelerating growth.

By Zach Thompson • 2 min read • Fri, 11th Nov 2022
Video: 10 Minute IT Jams - Introducing Loyalty Now
Crypto

Video: 10 Minute IT Jams - Introducing Loyalty Now

Anurag Vasisth joins us to share more about Loyalty Now, its offerings, and the company's infrastructure in Asia Pacific.

By Zach Thompson • 5 min read • Tue, 8th Nov 2022
Why the financial services industry needs to embrace 'relationship marketing'
Fintech

Why the financial services industry needs to embrace 'relationship marketing'

Fintech disruptors and a desire for personalized experiences are shaking up customer loyalty in the financial services industry.

By Sara Coghlan • 4 min read • Tue, 11th Oct 2022
Why QSRs need to 'cook up' a perfect customer loyalty solution
Semiconductors

Why QSRs need to 'cook up' a perfect customer loyalty solution

Competition is heating up in APAC's QSR industry. To stay profitable, restaurants must embrace digital transformation and personalized marketing.

By Sara Coghlan • 9 min read • Tue, 11th Oct 2022
Loyalty, pricing and service are D2Cs biggest shortfalls
Customer Relationship Management

Loyalty, pricing and service are D2Cs biggest shortfalls

There is a key gap between brand manufacturer drivers for D2C deployment and their executional shortfalls, a new report reveals.

By Shannon Williams • 3 min read • Thu, 22nd Sep 2022
How brands can use offline data to drive better decision-making
Data Analytics

How brands can use offline data to drive better decision-making

It's no secret brands are at the forefront of data usage and capture, especially those with an eCommerce element in their businesses.

By Marcus Pritchard • 4 min read • Wed, 24th Aug 2022
Salesforce unveils new offerings for consumer goods companies
Data Analytics

Salesforce unveils new offerings for consumer goods companies

Salesforce has announced new products for consumer goods companies to help brands navigate increasing market complexity more easily.

By Zach Thompson • 4 min read • Thu, 23rd Jun 2022

Stories from Other Regions

Customer Loyalty stories

Tranxactor Group to build customer loyalty with Oracle
Customer Experience

Tranxactor Group to build customer loyalty with Oracle

Tranxactor selects Oracle Cloud Infrastructure to offer immersive customer engagement and loyalty programs to brands.

By Zach Thompson • 3 min read • Thu, 28th Jul 2022