eCommerceNews Australia - Technology news for digital commerce decision-makers

Customer engagement stories - Page 35

Sylvia go

ExtraHop appoints Sylvia Go as APJ Channel Director

Wed, 8th Mar 2023
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ExtraHop hires Sylvia Go as AVP Channel, APAC & Japan to develop innovative programs to strengthen their channel sales strategy in the region.
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eCommerce perceived and real user needs differ: Storyblok

Wed, 1st Mar 2023
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Storyblok survey of 6,000 consumers and 500 business leaders reveals a significant divide between eCommerce businesses' perceived customer needs and reality.
Vijay jaswal chief technology officer apj mea ifs

IFS appoints Vijay Jaswal as CTO for APJ & MEA

Mon, 20th Feb 2023
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IFS appoints Vijay Jaswal as CTO for APJ and MEA to streamline customer interactions and demonstrate marketing capabilities. #cloudcomputing #technology.
Marika fiorini macquarie telecom 2

Macquarie Telecom appoints Marika Fiorini as Chief Customer Officer

Mon, 20th Feb 2023
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Australian telco Macquarie Telecom appoints Marika Fiorini as Chief Customer Officer to drive business growth and foster internal career development.
Enzo compagnoni red hat

Red Hat announces new ANZ Regional VP & General Manager

Fri, 20th Jan 2023
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Red Hat appoints Enzo Compagnoni, ANZ Senior Director for Enterprise Sales, as ANZ Regional VP & GM to lead the business, drive digital transformation.
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Supara uses Freshworks for customer support to aid eCommerce

Fri, 6th Jan 2023
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The Supara Group, a Southeast Asian clothing company, automates responses to skyrocketing online customer queries using Freshdesk Omnichannel and Freshchat.
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Anchora becomes first APAC company to use new Adobe offering

Tue, 13th Dec 2022
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Marketing technology consultancy, Anchora, has become the first company in Asia Pacific to use the brand new Adobe Journey Optimiser (AJO).
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DXC Technology opens customer engagement centre in Sydney

Fri, 9th Dec 2022
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Purpose-built drop-in space will focus on much-needed in-person customer collaboration and set a blueprint for hybrid modern workplaces.
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Customer engagement platform MoEngage gains entry in ANZ

Fri, 25th Nov 2022
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MoEngage will support brands such as MyDeal.com.au and Nova Entertainment in optimising their customer experience in Australia and New Zealand.
Talend

Talend appoints Casey George as Chief Revenue Officer

Fri, 11th Nov 2022
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Casey George appointed as Talend's Chief Revenue Officer, bringing expertise in scaling SaaS companies and accelerating growth.
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Video: 10 Minute IT Jams - Introducing Loyalty Now

Tue, 8th Nov 2022
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Anurag Vasisth joins us to share more about Loyalty Now, its offerings, and the company's infrastructure in Asia Pacific.
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Nuix appoints Jason Wilson as Chief Product Officer on the Leadership Team

Fri, 21st Oct 2022
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Nuix hires Jason Wilson as CPO responsible for product strategy and roadmap, with extensive experience in product leadership roles. #Nuix #productstrategy.
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Chargeback911 appoints Pelwasha Faquiryan as Chief Growth Officer

Fri, 21st Oct 2022
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Chargeback911 appoints Pelwasha 'Pel' Faquiryan as Chief Growth Officer. Faquiryan will focus on enhancing Chargebacks911's long-term performance.
Ben styles atomic(2)

Atomic.io appoints Ben Styles as Chief Product & Marketing Officer

Fri, 14th Oct 2022
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Melbourne-based tech product leader Ben Styles hired to lead global expansion for SaaS company Atomic.io, following NZD 5m capital raise in August.
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ONGO appoints Aye Myat Khine as CEO

Fri, 16th Sep 2022
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Amy Myat Khine appointed as CEO of ONGO, the largest digital payment platform for businesses in Myanmar, succeeding Allen Gilstrap.
Selina goh regional sales director   asean(2)

Yubico appoints Selina Goh & Derix Suartyo as ASEAN regional sales director & ASEAN solutions engineering lead

Fri, 29th Jul 2022
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Yubico hires Selina Goh and Derix Suartyo in roles to support strategic growth in APAC; both bring extensive experience in cybersecurity and IT infrastructure.
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Microsoft appoints Nicole Dezen as chief partner officer & global partner solutions corporate vice president

Fri, 22nd Jul 2022
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Microsoft appoints Nicole Dezen as chief partner officer & global partner solutions corporate VP to unlock growth and innovation with partners worldwide.
Nicholas kontopoulos twilio

Twilio appoints Nicholas Kontopoulos as Asia Pacific & Japan marketing vice president

Fri, 3rd Jun 2022
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Twilio has appointed Nicholas Kontopoulos as Asia Pacific and Japan marketing VP to enhance regional business growth and be an innovative leader.
Gavin jones  vice president of apac at confluent 2(2)

Confluent appoints Gavin Jones as Australia & New Zealand sales vice president

Fri, 27th May 2022
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Confluent has appointed Gavin Jones as Australia and New Zealand sales VP, tasked with growing the company's presence in the region.
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Twilio appoints Reeny Sondhi & Amy Holcroft as chief digital officer & chief privacy officer

Fri, 6th May 2022
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Twilio hires chief digital officer and chief privacy officer to protect customers' digital rights and privacy in an increasingly digitized world.