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Chatbots stories - Page 28

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Aussie company launches new chatbot service for homeless youth

Wed, 7th Aug 2019
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Set to launch in March 2020, the chatbot is currently in design and testing and is the biggest change to the Ask Izzy platform since 2016.
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Facebook faces new frontiers with real time brain-to-text research

Thu, 1st Aug 2019
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ar, vr & metaverse
Facebook and UCSF are pioneering brain-computer interfaces to develop AR glasses enabling hands-free, real-time brain-to-text communication.
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Cloud brings billions of dollars to Australia, says AWS

Tue, 30th Jul 2019
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New research quantifies the productivity gains, job growth, and increased global business opportunities driven by cloud computing.
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Blue Prism acquires Thoughtonomy, develops new SaaS offering

Fri, 19th Jul 2019
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saas
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martech
Blue Prism acquires Thoughtonomy to bolster automation and cloud offerings, aiming to transform enterprise productivity.
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Tech/talent combo key to solving underemployment, says Verint

Thu, 11th Jul 2019
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cx
IT and HR leaders must work more closely together to redefine the future workforce in order to keep the Aussie job market from collapsing.
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OutSystems launches new AI capabilities

Wed, 10th Jul 2019
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uc
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martech
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apm
OutSystems announced that it has added new artificial intelligence and machine learning capabilities to its leading low-code development platform.
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Ambit accelerates expansion in Australia with Sydney office launch

Thu, 4th Jul 2019
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martech
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Ambit has opened its first Australian office in Sydney, with CEO Josh Comrie relocating to lead the expansion following an NZD $1.75M capital raise.
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IDC names Cognizant Leader for AI services

Tue, 2nd Jul 2019
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The MarketScape report praises the company's high-touch customer service approach, value for fee paid, and broad range of AI services and platforms.
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Blue Prism announces acquisition of intelligent automation company

Wed, 26th Jun 2019
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it automation
Blue Prism announces plans to acquire Thoughtonomy, aiming to enhance its cloud strategy and provide more robust intelligent automation solutions globally.
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HPE to offer entire portfolio as-a-Service by 2022

Wed, 19th Jun 2019
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saas
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hybrid cloud
HPE GreenLake aims to reset the digital opportunity for customers by providing a robust as-a-Service portfolio.
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DX becomes the driving change in four key industries

Fri, 14th Jun 2019
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uc
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digital transformation
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martech
Digital transformation is shaking up legal, finance, education, and manufacturing sectors, driving profit boosts and demanding rapid adaptation, says Gartner.
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Suncorp commits to continuous learning for employee empowerment

Wed, 12th Jun 2019
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digital transformation
Australian financial services organisation Suncorp doesn't just want to teach things using lengthy work programs and face-to-face courses that are taught once.
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Fusion5 teams up with Ambit in NZ and AUS

Fri, 31st May 2019
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agentic ai
New Zealand-based chatbot platform Ambit has partnered with business solutions firm Fusion5 in New Zealand and Australia.
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Are AI assistants teaching girls to be servants?

Thu, 23rd May 2019
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uc
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martech
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agentic ai
AI assistants with female voices reinforce harmful gender stereotypes, according to a UN study. Biases in tech could widen the digital skills gap for women.
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CIOs in ANZ are slowly making digital business progress

Wed, 15th May 2019
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uc
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data analytics
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digital transformation
Despite 30% of ANZ organisations scaling digital investments, 70% lag in evolving digital foundations amid flat IT budgets, says Gartner survey.
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Survey reveals significant gaps between customer expectations and service experience in Australia

Thu, 9th May 2019
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martech
New research by Pegasystems reveals a critical need for more intelligent automation, with 73% of Australians preferring human customer service over bots.
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Teleopti reimagines workforce management with the launch of Grant the chatbot

Mon, 6th May 2019
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Teleopti's AI-powered chatbot, Grant, has been launched to enhance employee self-service and automate intraday operations in workforce management.
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How emerging technologies are changing work processes

Fri, 3rd May 2019
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digital transformation
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martech
Emerging technology is already changing how people work and the next five years is likely to see even more seismic changes in work processes.
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Ramco aims to drive payroll modernisation across ANZ

Wed, 10th Apr 2019
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data analytics
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martech
Ramco Systems gears up to modernise payroll for an ANZ telecom giant, digitising operations for 5,000 employees with advanced AI and compliance features.
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Mobile apps to have most impact on business success by 2020

Fri, 5th Apr 2019
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uc
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agentic ai
Mobile apps, poised to drive business success by 2020, will lead as user interactions expand across new modalities and devices, predicts Gartner.