Chatbots stories - Page 28
Aussie company launches new chatbot service for homeless youth
Wed, 7th Aug 2019
#
crm
#
uc
#
martech
Set to launch in March 2020, the chatbot is currently in design and testing and is the biggest change to the Ask Izzy platform since 2016.
Facebook faces new frontiers with real time brain-to-text research
Thu, 1st Aug 2019
#
uc
#
martech
#
ar, vr & metaverse
Facebook and UCSF are pioneering brain-computer interfaces to develop AR glasses enabling hands-free, real-time brain-to-text communication.
Cloud brings billions of dollars to Australia, says AWS
Tue, 30th Jul 2019
#
uc
#
hyperscale
#
public cloud
New research quantifies the productivity gains, job growth, and increased global business opportunities driven by cloud computing.
Blue Prism acquires Thoughtonomy, develops new SaaS offering
Fri, 19th Jul 2019
#
saas
#
uc
#
martech
Blue Prism acquires Thoughtonomy to bolster automation and cloud offerings, aiming to transform enterprise productivity.
Tech/talent combo key to solving underemployment, says Verint
Thu, 11th Jul 2019
#
crm
#
uc
#
cx
IT and HR leaders must work more closely together to redefine the future workforce in order to keep the Aussie job market from collapsing.
OutSystems launches new AI capabilities
Wed, 10th Jul 2019
#
uc
#
martech
#
apm
OutSystems announced that it has added new artificial intelligence and machine learning capabilities to its leading low-code development platform.
Ambit accelerates expansion in Australia with Sydney office launch
Thu, 4th Jul 2019
#
uc
#
martech
#
ai
Ambit has opened its first Australian office in Sydney, with CEO Josh Comrie relocating to lead the expansion following an NZD $1.75M capital raise.
IDC names Cognizant Leader for AI services
Tue, 2nd Jul 2019
#
uc
#
martech
#
ai
The MarketScape report praises the company's high-touch customer service approach, value for fee paid, and broad range of AI services and platforms.
Blue Prism announces acquisition of intelligent automation company
Wed, 26th Jun 2019
#
uc
#
martech
#
it automation
Blue Prism announces plans to acquire Thoughtonomy, aiming to enhance its cloud strategy and provide more robust intelligent automation solutions globally.
HPE to offer entire portfolio as-a-Service by 2022
Wed, 19th Jun 2019
#
saas
#
uc
#
hybrid cloud
HPE GreenLake aims to reset the digital opportunity for customers by providing a robust as-a-Service portfolio.
DX becomes the driving change in four key industries
Fri, 14th Jun 2019
#
uc
#
digital transformation
#
martech
Digital transformation is shaking up legal, finance, education, and manufacturing sectors, driving profit boosts and demanding rapid adaptation, says Gartner.
Suncorp commits to continuous learning for employee empowerment
Wed, 12th Jun 2019
#
edutech
#
uc
#
digital transformation
Australian financial services organisation Suncorp doesn't just want to teach things using lengthy work programs and face-to-face courses that are taught once.
Fusion5 teams up with Ambit in NZ and AUS
Fri, 31st May 2019
#
uc
#
martech
#
agentic ai
New Zealand-based chatbot platform Ambit has partnered with business solutions firm Fusion5 in New Zealand and Australia.
Are AI assistants teaching girls to be servants?
Thu, 23rd May 2019
#
uc
#
martech
#
agentic ai
AI assistants with female voices reinforce harmful gender stereotypes, according to a UN study. Biases in tech could widen the digital skills gap for women.
CIOs in ANZ are slowly making digital business progress
Wed, 15th May 2019
#
uc
#
data analytics
#
digital transformation
Despite 30% of ANZ organisations scaling digital investments, 70% lag in evolving digital foundations amid flat IT budgets, says Gartner survey.
Survey reveals significant gaps between customer expectations and service experience in Australia
Thu, 9th May 2019
#
robots
#
uc
#
martech
New research by Pegasystems reveals a critical need for more intelligent automation, with 73% of Australians preferring human customer service over bots.
Teleopti reimagines workforce management with the launch of Grant the chatbot
Mon, 6th May 2019
#
uc
#
martech
#
ai
Teleopti's AI-powered chatbot, Grant, has been launched to enhance employee self-service and automate intraday operations in workforce management.
How emerging technologies are changing work processes
Fri, 3rd May 2019
#
uc
#
digital transformation
#
martech
Emerging technology is already changing how people work and the next five years is likely to see even more seismic changes in work processes.
Ramco aims to drive payroll modernisation across ANZ
Wed, 10th Apr 2019
#
uc
#
data analytics
#
martech
Ramco Systems gears up to modernise payroll for an ANZ telecom giant, digitising operations for 5,000 employees with advanced AI and compliance features.
Mobile apps to have most impact on business success by 2020
Fri, 5th Apr 2019
#
uc
#
martech
#
agentic ai
Mobile apps, poised to drive business success by 2020, will lead as user interactions expand across new modalities and devices, predicts Gartner.