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B2C Stories - Page 5

Australian Stories

B2C stories

Investment in customer engagement drives revenue: Twilio
Data Protection

Investment in customer engagement drives revenue: Twilio

Twilio's annual customer engagement report finds customer engagement investments increase brands' resilience by boosting revenue and improving customer loyalty.

By Gaurav Sharma • 4 min read • Thu, 30th Mar 2023
Swoop boosts team with strategic hires
Human Capital Management

Swoop boosts team with strategic hires

Australian telco Swoop has appointed new senior hires including Samantha Seci as marketing GM and David Michaels as sales & marketing head.

By Zach Thompson • 2 min read • Fri, 22nd Jul 2022

Global Stories

B2C stories

Liz Oakes joins Mangopay's board as Non-Executive Director
Fintech

Liz Oakes joins Mangopay's board as Non-Executive Director

Liz Oakes, former Mastercard executive and payments industry veteran, joins the board of Mangopay, the payment infrastructure provider, as Non-Executive Director, as the firm embarks on a growth phase across Europe.

By Sean Mitchell • 3 min read • Tue, 23rd Jan 2024
Ping Identity & ForgeRock lead in Gartner's 2023 Access Management Quadrant
Multi-factor authentication

Ping Identity & ForgeRock lead in Gartner's 2023 Access Management Quadrant

Ping Identity's PingOne Cloud Platform and ForgeRock Identity Cloud named Leaders in Gartner's 2023 Access Management Quadrant.

By Kaleah Salmon • 3 min read • Wed, 22nd Nov 2023
Spryker collaborates with Vertex for automated tax tech solutions
Customer Relationship Management

Spryker collaborates with Vertex for automated tax tech solutions

Digital commerce entity, Spryker, teams up with global provider of tax tech solutions, Vertex, to offer scalable, automated tax services.

By Catherine Knowles • 3 min read • Tue, 14th Nov 2023
Gartner recognises Antavo as a top loyalty programme vendor
Customer Experience

Gartner recognises Antavo as a top loyalty programme vendor

Antavo, the loyalty platform, has been recognised in the Gartner Market Guide for Loyalty programme Vendors for 2023.

By Sean Mitchell • 2 min read • Sun, 15th Oct 2023
Trustwave SpiderLabs releases report on financial services industry
Advanced Persistent Threat Protection

Trustwave SpiderLabs releases report on financial services industry

Trustwave SpiderLabs releases report on cyber threats facing financial services sector, equipping organisations with mitigation strategies.

By Tom Raynel • 3 min read • Thu, 12th Oct 2023
Exclusive: Why StarHub turned to Temus for its B2C solution
Mobile Apps

Exclusive: Why StarHub turned to Temus for its B2C solution

In 2019, StarHub set out to launch an MVNO offering that would offer their customers complete control of their mobile service at their fingertips.

By Tom Raynel • 7 min read • Wed, 9th Aug 2023
Generative AI to have a big impact on business: DAI Magister
Data Analytics

Generative AI to have a big impact on business: DAI Magister

Data-rich generative artificial intelligence will drive modern-day business automation, says Lee Chin Jian, vice president at DAI Magister.

By Gaurav Sharma • 3 min read • Fri, 14th Jul 2023
How CSPs solve their toughest B2B2X marketplace challenges
Software-as-a-Service

How CSPs solve their toughest B2B2X marketplace challenges

One of the most significant challenges CSPs face is using services sourced from partners to enrich the value they offer their customers.

By Greg Tilton • 4 min read • Wed, 31st May 2023
BigCommerce enters UAE, Poland, Romania, India, and S Africa
Software-as-a-Service

BigCommerce enters UAE, Poland, Romania, India, and S Africa

BigCommerce expands its engineering team and leverages the growing partner ecosystem to equip B2C and B2B merchants with modernised eCommerce experiences.

By Gaurav Sharma • 4 min read • Fri, 28th Apr 2023
Gallagher appoints Melissa Vidakovic as Marketing Director
Partner Programmes

Gallagher appoints Melissa Vidakovic as Marketing Director

Global security leader Gallagher appointed Melissa Vidakovic as the new Marketing Director for Americas, bringing tech and software marketing expertise.

By Sean Mitchell • 2 min read • Mon, 20th Mar 2023
Forrester: Investment in CDPs continuing to increase
Data Analytics

Forrester: Investment in CDPs continuing to increase

Marketers in APAC are navigating a brand new world when it comes to CDPs, according to new research from Forrester.

By Mitchell Hageman • 2 min read • Mon, 21st Nov 2022
FedEx to launch Picture Proof of Delivery in APAC
eCommerce

FedEx to launch Picture Proof of Delivery in APAC

FedEx launches Picture Proof of Delivery service in Asia Pacific, starting in New Zealand, providing customers with delivery location photos.

By Mitchell Hageman • 3 min read • Thu, 10th Nov 2022
Zai announces partnership with TerraPay to accelerate global payments
Fintech

Zai announces partnership with TerraPay to accelerate global payments

This partnership supports both Zai and CurrencyFair's product suite, with better coverage across the global payments ecosystem.

By Nadine Rogers • 3 min read • Wed, 14th Sep 2022
commercetools named a Leader in B2B Forrester report
Cloud Services

commercetools named a Leader in B2B Forrester report

commercetools has been named a Leader in The Forrester Wave: B2B Commerce Solutions, Q2 2022 report, receiving the highest scores possible in 10 criteria.

By Zach Thompson • 3 min read • Fri, 6th May 2022

Stories from Other Regions

B2C stories

The Marketing Society announces new Hong Kong leadership
Customer Experience

The Marketing Society announces new Hong Kong leadership

The Marketing Society has announced its new leadership for its Hong Kong hub, with Natalie Truong as Chair and Hina Wainwright as Vice Chair.

By Sean Mitchell • 3 min read • Wed, 22nd Feb 2023