Key tech trends shaping mobile workforce by 2025

A global business specialising in mobility and IoT management has identified the key technological trends set to influence mobile workforce management in 2025.

Michael Dyson, Vice President of Sales for APAC at SOTI, stated, "With businesses relying on mobility more than ever, workers need technology that enhances productivity, security, and adaptability. The trends we're seeing for 2025 will shape the way mobile teams interact with technology, making workflows more intuitive and efficient."

One of the predicted trends is the advancement of gesture-based artificial intelligence, which enables hands-free productivity. This technology is particularly beneficial for sectors such as healthcare and logistics, where workers can perform tasks without needing to touch devices, thereby maintaining hygiene standards. According to Dyson, "For healthcare professionals, gesture-based AI means they can access patient records without removing gloves or breaking sterility. It's a small but powerful innovation that enhances efficiency in high-pressure environments."

Another trend is the rise of hyperautomation, which is expected to reduce manual processes by employing AI-driven automation. This is particularly applicable in the logistics and retail industries for tasks like inventory tracking and route planning. Dyson remarked, "Hyperautomation is about more than efficiency, it's also about empowering mobile workers by removing roadblocks. The ability to automate workflows in real time means fewer delays and greater productivity, which is why companies are turning to solutions like SOTI XSight for real-time operational insights, remote troubleshooting, and predictive device analytics."

Spatial computing is also anticipated to play a significant role, with the sector projected to exceed USD $200 billion in value. This technology, which involves the integration of AR, VR, and MR, is transforming industries by enabling activities such as hands-on training, virtual prototyping, and immersive retail experiences.

AI-powered cybersecurity will provide proactive protection as cyber threats evolve in sophistication. Real-time detection and neutralization of threats will be crucial, as commented by Dyson, "Businesses can't afford to take a reactive approach to cybersecurity. With AI-driven monitoring, threats can be identified and mitigated instantly. The SOTI ONE Platform gives businesses the control to remotely lock compromised devices, enforce security policies, and ensure compliance across their entire mobile fleet."

Sustainability is another priority, with companies investing in technology to minimise waste and extend device life cycles. Predictive battery management and digital workflows are examples of how businesses are aiming for greater sustainability. Dyson noted, "Extending device life isn't just good for the environment, it's smart business. With Enterprise Mobility Management (EMM) solutions, companies can monitor battery performance, prevent unnecessary replacements, and optimise device usage to reduce e-waste while lowering operational costs."

These predicted advancements indicate significant changes for businesses as they adapt to new technologies in mobility management going forward.