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SAP Concur adds AI tools with Amex GBT partnership
Robotics

SAP Concur adds AI tools with Amex GBT partnership

It aims to cut manual work for travel and finance teams as new dashboards, approval tools and disruption alerts roll out in stages.

By Sofiah Nichole Salivio • 4 min read • Today
8x8 revenue hits record as AI adoption more than doubles
Software-as-a-Service

8x8 revenue hits record as AI adoption more than doubles

Customer use of 8x8's AI tools jumped 121% year on year, helping drive record first-quarter revenue and a fifth straight quarter of growth.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Anaptyss launches IGNITE to spur employee innovation
Digital Transformation

Anaptyss launches IGNITE to spur employee innovation

It aims to turn staff ideas into customer solutions and patentable IP, as the company backs prototypes, mentoring and filing costs.

By Joseph Gabriel Lagonsin • 3 min read • Yesterday
Anaptyss launches IGNITE to spur company-wide innovation
Digital Transformation

Anaptyss launches IGNITE to spur company-wide innovation

The programme gives staff a route to turn workplace ideas into customer solutions and patentable intellectual property, as AI speeds up competition.

By Sofiah Nichole Salivio • 3 min read • Yesterday
PIL taps Celonis & WNS to boost shipping operations
Agricultural Technology

PIL taps Celonis & WNS to boost shipping operations

The programme aims to cut delays and duplication across PIL's 100-vessel network by creating a single real-time view of operations.

By Mark Tarre • 4 min read • Yesterday
Why enterprise AI must learn to act, not just talk
Digital Transformation

Why enterprise AI must learn to act, not just talk

Travel and banking customers could see faster resolutions as enterprises shift AI from answering queries to completing tasks end to end.

By Albert Nel • 6 min read • Yesterday
Google Cloud touts sharded fix for noisy neighbours
Software-as-a-Service

Google Cloud touts sharded fix for noisy neighbours

Shared data platforms could see outages contained to one tenant, as Google Cloud says a new sharded design cuts blast radius and eases scaling.

By Sean Mitchell • 4 min read • Yesterday
SAS Innovate: New era of scams requires novel solutions
Fintech

SAS Innovate: New era of scams requires novel solutions

Australians are losing billions as AI-driven fraud pushes banks, telcos and platforms to share scam data faster and stop payments earlier.

By David Shilovsky • 5 min read • Yesterday
Scoot uses AI to speed up customer feedback analysis
Data Protection

Scoot uses AI to speed up customer feedback analysis

Passenger complaints can now be acted on in minutes, helping Scoot spot booking and login problems before they dent sales.

By Joseph Gabriel Lagonsin • 3 min read • Yesterday
What Role Does Data Quality Play in Data Governance?
Data Analytics

What Role Does Data Quality Play in Data Governance?

Poor data is derailing AI projects and inflating delivery errors, customer service failures and compliance risks across organisations.

By Edmund Ng • 5 min read • Yesterday
Northern Trust launches banking APIs with NAV first client
Digital Transformation

Northern Trust launches banking APIs with NAV first client

Fund administrators can now pull banking data in real time as Northern Trust's new APIs go live with NAV Fund Services first to adopt them.

By Karen Joy Bacudo • 4 min read • Yesterday

Stories from Other Regions

Productivity stories

Maximum raises USD $30 million seed round for banks
Software-as-a-Service

Maximum raises USD $30 million seed round for banks

Banks could gain faster product updates and lower operating costs as Maximum emerges from stealth with a USD $30 million seed round.

By Karen Joy Bacudo • 4 min read • Today
Infosys signs 10-year tech overhaul deal with Crocs
Digital Transformation

Infosys signs 10-year tech overhaul deal with Crocs

The footwear group aims to cut costs and unify operations across 85 countries as it modernises ageing systems with AI support.

By Sofiah Nichole Salivio • 4 min read • Today
Anaptyss launches IGNITE to spur employee innovation
Digital Transformation

Anaptyss launches IGNITE to spur employee innovation

Staff across Anaptyss will be able to turn frontline ideas into customer solutions, patents and rewards under the new IGNITE programme.

By Sofiah Nichole Salivio • 4 min read • Yesterday
The NHS Copilot rollout exposes the governance gap behind enterprise AI ambition
Data Protection

The NHS Copilot rollout exposes the governance gap behind enterprise AI ambition

Half a million NHS staff will get Copilot as leaders race to fix weak data controls and stop sensitive records surfacing in prompts.

By Richard Harbridge • 6 min read • Yesterday
Alkami & Arkatechture team up on bank data analytics
Software-as-a-Service

Alkami & Arkatechture team up on bank data analytics

Banks and credit unions could cut manual data prep and gain faster customer insights as Armstrong Bank already uses the combined system.

By Karen Joy Bacudo • 4 min read • Yesterday
Maximor expands autonomous finance platform after growth
Software-as-a-Service

Maximor expands autonomous finance platform after growth

Finance teams are gaining a system that handles workflows end to end, as Maximor says its platform now covers 98% of transactions autonomously.

By Sofiah Nichole Salivio • 4 min read • Yesterday