Latest news - Page 30

Yellow.ai unveils Orchestrator LLM agent model, an AI-driven customer service tool delivering context-aware, personalised interactions, boosting satisfaction by over 60%.

Lumify Work becomes a VCF Authorised Education Delivery Partner for VMware by Broadcom in Australia and New Zealand.

Australians are increasingly turning to online learning platforms such as Udemy to upskill, with a surge in IT certification courses and language learning, according to the Q1 2024 Global Workplace Learning Index.

The Australian Computer Society (ACS) invites tech professionals' views and experiences for a nationwide survey aiding this year's ACS Australia’s Digital Pulse report, focusing on AI, workforce diversity, and new tech professionals.

For its 18th anniversary, Sydney-based Sphere PR unveils a customised cyber-crisis communications service, underscoring its expertise in tech security PR in Australia and New Zealand.

Munro Footwear Group, an Australian footwear leader, boosts its inventory efficiency by adopting Fluent Order Management.

Despite economic concerns, 46% of Australian and New Zealand SMBs plan to increase marketing spend in a bid to survive, with 48% set to raise their budgets by at least 10%, finds survey.

Shoppers in Australia and New Zealand seek more personalised online experiences, but remain wary of artificial intelligence's role in retail, as the new commercetools study finds.

COVID-19 has highlighted the fragility of global supply chains, pushing Western nations to reshore production for increased resilience, economic benefits, and sustainability.

Payment technology firm DataMesh Group allies with Visa to revolutionise card-acceptance payment processing, ditching the one-size-fits-all approach for a customisable alternative.

Red Hat, a leader in open-source solutions, has launched the Podman AI Lab, an extension for its Podman Desktop, aiming to provide developers an easier and efficient way to build and run AI-powered apps in containerised environments on local workstations.

Data intelligence platform, Similarweb, launches its AI tool, SAM, designed to enhance sales workflows and identify key prospects for data-driven, targeted messaging.

Stack Overflow and OpenAI announce a key partnership to accelerate artificial intelligence development, providing users with access to trusted knowledge and data, while enhancing their product performance.

Meltwater and We Are Social's report reveals trends in Australian digital usage, including rising concerns over privacy, increased paid digital content consumption, and declining social media use.

In the cyber-threat landscape, e-commerce businesses constantly juggle between providing a fast, seamless user experience and robust security measures, with threats ranging from bot attacks to DDoS assaults.

Personalised learning is being recognised as vital for modern workplaces, addressing diverse employee needs and facilitating engagement.

Indago Digital's new study reveals substantial disparities in site loading speed among leading content management systems.

ServiceNow fortifies its leadership in Australia and New Zealand as it welcomes esteemed IT professionals Barry Dietrich and David Thodey AO, aimed at promoting customer success and enhancing company culture.

Exposing the myth that retail digital strategies demand three years to yield results – it's time to favour return on value in a timely 3-6 month window for growing online presence and customer engagement.

RingCentral's AI-driven contact centre RingCX sees Australian launch, promising tailored solutions across all business sizes, with a focus on enhanced customer service via omnichannel and integrated capabilities.