eCommerceNews Australia - Technology news for digital commerce decision-makers

Latest news - Page 31

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Brightcove leverages Amazon's AI technology for customer service
Fri, 3rd May 2024
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hyperscale
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public cloud
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genai
Global streaming tech firm, Brightcove, partners with Amazon to utilise the artificial intelligence (AI) assistant, Amazon Q, to enhance customer service and boost efficiency.
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SnapLogic crowned Leader in Aragon's tPaaS for third year running
Fri, 3rd May 2024
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digital transformation
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llms
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cloud services
SnapLogic has clinched top spot in Aragon Research's annual Globe for Transformation Platform as a Service (tPaaS) for the third year running, solidifying its position as a leading provider in the emerging technology integration market.
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Brands increasingly investing in QR & NFC marketing
Thu, 2nd May 2024
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healthtech
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nfc
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authentication
SharpEnd's report reveals global brands' increasing reliance on connected tech like QR and NFC, paving the way for personalised marketing.
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Let’s dive in! Amperity’s CTO on Gen AI as catalyst for digital transformation
Thu, 2nd May 2024
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digital transformation
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cx
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martech
Amperity's CTO, Derek Slager, advocates for Gen AI as a game changer for digital transformation and urges companies to fully embrace this technology or risk lagging behind.
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Qualtrics unveils AI tools to boost large-scale customer experiences
Thu, 2nd May 2024
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cx
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martech
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motorola solutions
Qualtrics unveils AI-empowered tools, set to personalise customer experiences across multiple channels, potentially impacting customers of major firms such as Hilton and Motorola Solutions.
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Harnessing Ververica Cloud for e-commerce success
Thu, 2nd May 2024
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cx
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martech
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digital footprint
Ververica Cloud uses real-time analytic capabilities powered by their VERA technology to revolutionise e-commerce and optimise user experience.
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Australian SMEs risk efficiency due to slow tech adoption
Thu, 2nd May 2024
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ai
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telstra
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digital adoption
Australian SMEs risk falling behind in the ever-evolving tech landscape due to reluctance in adopting digital technologies.
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Amazon Q's AI increases business productivity by almost 50%
Wed, 1st May 2024
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digital transformation
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hyperscale
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public cloud
Amazon Web Services launches Amazon Q, an AI assistant designed to boost employee productivity by up to 49%, as businesses continue to adopt digital transformation.
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Progress boosts AI capabilities in latest Sitefinity edition
Wed, 1st May 2024
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ecm
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martech
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personalisation
Progress ramps up AI capabilities in the latest edition of Sitefinity, offering tools to refine audience segmentation and increase content relevancy.
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Endava introduces Agentic AI accelerator for regulated sectors
Wed, 1st May 2024
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digital transformation
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rpa
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llms
Endava's new Agentic AI Industry Accelerator, Morpheus, aims to bring transparency and greater control to AI use in tightly regulated sectors.
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Australian firms at risk due to evolving cybercriminal sophistication
Wed, 1st May 2024
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biometrics
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mfa
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fintech
Growing sophistication of cybercriminal identities threatens Australian enterprises, as only over one-third implement multi-factor authentication, leaving them vulnerable to AI-driven attacks, reports Ping Identity.
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Exclusive: How ProHance is striving ahead in workforce analytics
Wed, 1st May 2024
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customers
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services
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expansion
ProHance, a rising star in workforce analytics, has demonstrated resiliency amid COVID-19, by helping global businesses optimise remote operations.
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How organisations can build a meaningful technology roadmap for success
Tue, 30th Apr 2024
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data analytics
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digital transformation
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ai
In an evolving market complex with technology choices, organisations need a robust technology roadmap to leverage digital solutions for operational success, stay competitive and meet growing customer expectations.
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TeamViewer & Manhattan Associates form tech alliance for global logistics
Tue, 30th Apr 2024
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supply chain & logistics
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ar, vr & metaverse
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integration
Global tech provider TeamViewer partners with logistics leader Manhattan Associates to digitise warehouse operations worldwide, revolutionising the sector with vision picking technology.
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AI forces major operational changes in Australian businesses
Mon, 29th Apr 2024
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cx
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martech
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cdp
Artificial intelligence (AI) is prompting 75% of Australian businesses to significantly change operational strategies within four years, a shift greater than the last 20 years, according to HubSpot.
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Secure code starts with a training commitment to development teams
Fri, 26th Apr 2024
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it training
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devops
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application security
There’s plenty to learn from the way that finance and eCommerce sectors have defined and adopted secure approaches to software engineering.
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CompliantERP tops as 2024 Australian IT Small Business Champion
Fri, 26th Apr 2024
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risk & compliance
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smb
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customer service
Brisbane's CompliantERP has been hailed as the 2024 Australian Small Business Champion in Information Technology, underscoring their dedication to innovation and excellence within the sector.
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Cash Chasm report reveals drawbacks of manual cash management
Fri, 26th Apr 2024
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risk & compliance
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automation
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risk management
PayComplete's Cash Chasm report highlights challenges in cash handling, with 41% of businesses reliant on manual processes and risking losses.
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GumGum integrates Playground xyz into APAC ad suite
Fri, 26th Apr 2024
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martech
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adtech
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hoverboard
GumGum integrates Playground xyz's media portfolio to strengthen its APAC business, advancing AI-driven ad solutions.
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TeamViewer & Manhattan Associates team up for warehouse digitisation
Thu, 25th Apr 2024
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digital transformation
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supply chain & logistics
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ar, vr & metaverse
TeamViewer strategically allies with Manhattan Associates to digitalise global warehouse operations, utilising advanced vision picking tech for increased accuracy and efficiency.