Latest News - Page 3 - eCommerceNews Australia

Log-hub chief sees AI widening supply chain analysis

Better access to complex planning tools could let more firms test supply chain scenarios as AI strips away specialist software hurdles.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Customer Experience

Australian retailers face a peak-season balancing act as rate pressures, consumer caution and supply chain costs collide

Higher borrowing costs and cautious shoppers are forcing retailers to protect margins, avoid markdowns and get stock to the right place.

By Darren O'Connor • 3 min read • Last week

Manufacturing

Infor says Australian firms lead Asia-Pacific AI adoption

Australian enterprises have emerged as the region's most mature AI users, with 42% already at full-scale deployment, according to Infor research.

By Raphael Veloso • 4 min read • Last week

Digital Transformation

Cognizant & Cognition save 37% at Odyssey Logistics

The move cut legacy migration costs by 37 per cent and put Odyssey Logistics' order intake and shipment lifecycle live on its OdysseyONE platform.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Customer Experience

Meta & NiCE back AI agent protocol for customer service

Customer service teams may face higher volumes as the standard lets personal AI agents sign in, verify users and act for them.

By Raphael Veloso • 5 min read • Last week

Manufacturing

Infios named Gartner Customers' Choice for warehouse systems

The latest peer-rated nod bolsters Infios' standing with warehouse software buyers weighing reliability and support, not just features.

By Raphael Veloso • 3 min read • Last week

Data governance

The working capital hiding on warehouse shelves

Heavy industry sites can free up cash by tackling slow, obsolete spares that inflate inventory and distort balance sheets.

By Tim McLain • 5 min read • Last week

Manufacturing

Staffbase & Cornerstone bring AI learning to frontline staff

Australian frontline workers can now get mandatory training in the Staffbase app, helping employers close a long-standing learning gap.

By Raphael Veloso • 3 min read • Last week

Sustainability

Konica Minolta Australia launches AccurioPress C5080 series

The mid-range presses are aimed at print businesses facing labour shortages, shorter runs and tighter deadlines, while replacing the C4080 series.

By Joseph Gabriel Lagonsin • 3 min read • Last week

Generative AI

Australians to spend more this BFCM as AI shopping grows

Rising price caution is not stopping Australians, with average BFCM spending set to hit AUD $346 as 62% plan to use AI shopping help.

By Joseph Gabriel Lagonsin • 5 min read • Last week

Data Analytics

Qualtrics appoints Mike Potter as Chief Technology Officer

The hire signals Qualtrics is sharpening its engineering push as it builds systems to process experience data in real time and scale its AI platform.

By Joseph Gabriel Lagonsin • 3 min read • Last week

Data Protection

Australians wary of AI spending, identity data trust

Only 7% fully trust organisations with identity data, even as Australians back AI agents for purchases worth an average AUD $200.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Social Networking

New Zealand app Zeeën aims to spark real-world ties

The app could ease the awkwardness of meeting strangers by showing nearby people's shared interests before any first conversation.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Document Management

Vection signs five-year reciprocal reseller deal with Xerox

Western Europe customers could gain broader access to AI, workflow and XR tools after Vection and Xerox struck a non-exclusive five-year deal.

By Joseph Gabriel Lagonsin • 3 min read • Last week

Open source

Brisbane dentist wins Queensland Pearcey tech award

The award highlights Queensland's growing health-tech sector, with a Brisbane dentist recognised for turning oral care gaps into a smartphone platform.

By Sofiah Nichole Salivio • 4 min read • Last week

Artificial Intelligence

ScraperAPI buys Traject Data to expand AI web data

The deal gives customers a single route to structured public web data as businesses race to feed AI systems and automate decisions.

By Joseph Gabriel Lagonsin • 3 min read • Last week

Customer Experience

Superloop wins Australian Good Design Award for app

The recognition bolsters Superloop's shift to digital self-service, with judges citing lower support demand, clearer workflows and stronger adoption growth.

By Mara Sugue • 4 min read • Last week