Latest news - Page 4
DigiDirect Group acquires Mwave to expand gaming portfolio
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gaming
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digital entertainment
The digiDirect Group has acquired online gaming retailer Mwave, expanding its portfolio and promising continuity for staff and customers amid post-pandemic challenges.
Adairs saves AUD $5 million by bringing supply chain in-house
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cx
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martech
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supply chain
Adairs reports AUD $5 million annual savings after bringing its supply chain in-house with Manhattan SCALE, boosting efficiency and customer fulfilment.
Puma & Adyen unify payments to enhance Asia Pacific retail
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martech
Puma has partnered with Adyen to unify payment systems across Asia Pacific stores and events, boosting efficiency and delivering a seamless customer experience.
JAGGAER appoints Andrew Roszko as Chief Executive Officer
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saas
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digital transformation
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supply chain
JAGGAER appoints Andrew Roszko as CEO, aiming to drive growth and AI innovation amid increasing global supply chain complexities.
Why your tech partner is key to surviving AML Tranche 2
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data analytics
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risk & compliance
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legaltech
Australia's AML Tranche 2 starts July 2026, requiring firms to adopt advanced tech for compliance or risk fines of AUD $19,000 daily per breach.
Consumers cut spending as inflation & tariffs hit groceries
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supply chain
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ai
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inflation
Rising inflation and tariffs are forcing global consumers to cut grocery spending, shift to discount retailers, and reduce purchases across several retail categories.
Grammarly adopts Gr4vy no-code platform to expand payment options
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fintech
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cx
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martech
Grammarly adopts Gr4vy’s no-code platform to expand its global payment options, enhancing flexibility and reducing transaction costs with over 400 methods.
Motorhome Republic launches PayTo for instant bank transfers
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cx
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martech
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cartech
Motorhome Republic now offers PayTo for instant bank transfers in Australia, helping customers avoid card fees and speed up motorhome rental payments.
Why your export business should adopt AI-infused tax tech in FY2026
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fintech
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supply chain
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ai
Australian exporters using outdated tax software risk fines and delays; adopting AI-infused compliance tech in FY2026 offers speed and accuracy benefits.
Organisations boost customer education but face scaling hurdles
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edutech
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cx
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martech
New research shows 92% of firms plan to expand customer education in 2025, despite facing challenges scaling programmes and measuring their impact.
How smart companies - and candidates - are getting ahead in the job market using AI
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ai
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recruitment
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job seekers
AI is revolutionising recruitment by boosting efficiency, fairness and candidate experience, benefiting both employers and jobseekers alike.
SmartHUB delivers cloud-native, secure archiving for compliance
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crm
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digital transformation
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cx
Smart Communications launches SmartHUB, a cloud-native archiving solution enhancing data access, security, and compliance for sectors like finance and telecom.
NiCE launches CXone Mpower Agents to automate customer service
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uc
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digital transformation
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cx
NiCE launches CXone Mpower Agents, AI-driven tools designed to automate and streamline customer service across front, middle, and back-office operations.
AI Agents - The struggle to balance automation, oversight, & security
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devops
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fintech
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martech
Visa's plan to use AI agents for automatic payments sparks debate over security risks and whether consumers will trust machines handling their money.
NiCE & Snowflake partner to boost secure AI-driven data sharing
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uc
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data analytics
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digital transformation
NiCE teams up with Snowflake to enable secure, AI-driven sharing and automation of customer data, enhancing efficiency and personalisation across enterprises.
Adobe debuts AI tools for large-scale customer experience
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cx
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martech
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cdp
Adobe launches AI-powered tools for Customer Experience Orchestration, enabling businesses to deliver personalised, scalable marketing across multiple channels.
The rise of agentic AI and what it means for ANZ enterprise
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digital transformation
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ai security
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risk & compliance
69% of ANZ c-suite execs plan to adopt agentic AI within 12 months, automating tedious tasks to boost productivity and transform enterprise work.
Australian consumers wary as AI delivers business benefits
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digital transformation
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cx
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martech
Australian businesses benefit from AI-driven customer engagement, yet 66% of consumers express exhaustion and seek greater trust and control over AI interactions.
Peacock Bros. & Honeywell celebrate twelve years of innovation
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supply chain
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honeywell
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peacock bros.
Peacock Bros. and Honeywell celebrate 12 years transforming supply chain tech in Australia and New Zealand with innovative automation solutions.
Does anyone know what a CDP is anymore?
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crm
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cx
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martech
Customer Data Platforms are evolving beyond marketing, becoming essential for unified data, AI readiness, and privacy compliance across enterprises.