About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 31
Report reveals extensive use of AI in product research
Mon, 5th Aug 2024
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cx
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martech
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ai
A joint report by Survicate and Amplitude shows 65.2% of product professionals using AI in research, despite 39.7% concerned over data quality.
Aussie households reduce non-essential spending amid inflation
Mon, 5th Aug 2024
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cx
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martech
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australian bureau of statistics
Amid soaring living costs, Australian households cut non-essential spending by 1.9%, reports the ABS. Retail sector jitters follow.
Google Cloud unveils major updates to data analytics tools
Mon, 5th Aug 2024
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gaming
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firewalls
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data analytics
Google Cloud unveils updates to Data Analytics and Databases, introducing Spanner Graph, full-text search, and AI tools to boost data-to-AI integration.
Hornetsecurity updates backup solution for Microsoft Planner
Mon, 5th Aug 2024
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data protection
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dr
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data privacy
Hornetsecurity has unveiled an upgrade to its 365 Total Backup solution, now including robust backup and recovery for Microsoft Planner, free for customers.
Public worried about AI as experts mitigate misconceptions
Mon, 5th Aug 2024
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digital entertainment
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data privacy
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ai
Ipsos finds 75% of the public worried about AI and data privacy. Experts, including Trint, counter misconceptions, highlighting AI’s productivity benefits.
Australia's energy transition behind global pace, study says
Mon, 5th Aug 2024
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power / energy
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cleantech
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government
Leaders are pushing the Australian government to support the energy transition, as many firms still face hurdles in decarbonising their operations.
Surge in AI adoption amongst sales challenges in Singapore
Mon, 5th Aug 2024
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martech
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cdp
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productivity
Salesforce's latest report reveals rising challenges for sales teams, with 66% of professionals in Singapore finding it harder to meet customer expectations.
Ransomware attacks hit 63% of UK government bodies
Mon, 5th Aug 2024
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advanced persistent threat protection
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risk & compliance
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elections
Sixty-three percent of UK government sector businesses faced ransomware attacks last year, with phishing incidents adding to the sector's cyber security woes.
One in five APAC firms turn to AI/ML for API security challenges
Mon, 5th Aug 2024
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ai
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ml
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api security
A report by F5 reveals that 20% of APAC organisations are turning to AI/ML to tackle rising API security threats, with businesses prioritising strong cybersecurity measures.
Microsoft outage exposes need for advanced security measures
Thu, 1st Aug 2024
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microsoft
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outlook
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cyberark
Microsoft's 365 Office and cloud services suffered major outages, sparking calls for AI-powered tech to combat growing DDoS attacks and misconfigurations.
Sysdig launches AI-driven security analyst, Sysdig Sage
Thu, 1st Aug 2024
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cloud security
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application security
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cnapp
Sysdig has launched Sysdig Sage, an AI security analyst to enhance cloud security response times and capabilities with generative AI and autonomous agents.
EU AI Act prompts UK firms to adapt for seamless compliance
Thu, 1st Aug 2024
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healthtech
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ai models
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data governance
As the EU AI Act takes effect, UK firms must quickly adapt to comply with new regulations, affecting sectors from technology to finance.
Microsoft backs New Zealand's AI strategy for digital growth
Thu, 1st Aug 2024
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digital transformation
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ai agents
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copilots
Microsoft endorses New Zealand's new AI strategy, pledging support for innovation and economic growth through upcoming initiatives and a new cloud region.
Cybercriminals exploit CrowdStrike outage with fake support sites
Thu, 1st Aug 2024
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malware
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cybersecurity
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healthtech
Cybercriminals capitalised on a CrowdStrike Falcon outage by creating over 180 fake support websites, targeting 8.5 million affected devices worldwide.
Netsafe teams with Snapchat to boost online safety for teens
Thu, 1st Aug 2024
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data privacy
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social media
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netsafe
Netsafe launches the Snapchat Family Toolkit, designed to help New Zealand parents ensure safer social media use for teens.
Engineering biology to disrupt UK industries – Capgemini report
Wed, 31st Jul 2024
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robots
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digital twins
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ai
A Capgemini report reveals engineering biology's disruptive reach beyond traditional sectors like healthcare and agriculture, impacting UK industries.
Transmit Security report reveals rise in AI-driven fraud scams
Wed, 31st Jul 2024
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devops
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digital entertainment
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apm
Transmit Security's latest report reveals a surge in AI-driven fraud scams, highlighting dark web marketplaces and tools like FraudGPT that empower even novice fraudsters.
Sage & Microsoft enhance SMB efficiency with new tech tools
Wed, 31st Jul 2024
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uc
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ai
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ai agents
Sage and Microsoft roll out advanced tools, including instant financial insights and enhanced workflows, to improve operational efficiency for SMBs across Europe.
GenAI tools amplify online fraud risks, report reveals
Wed, 31st Jul 2024
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genai
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ai
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collaboration
A new Transmit Security report reveals generative AI is fuelling a surge in dark web fraud, with accessible tools like FraudGPT boosting online scam capabilities.
EU AI Act sets new global standard for ethical AI use
Wed, 31st Jul 2024
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biometrics
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data privacy
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ai
The EU AI Act, effective 1st August 2024, heralds significant regulatory changes for businesses and tech firms, setting a global benchmark for ethical AI use.