About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 17
Packing errors could elevate shipping costs by up to 150%
Thu, 26th Sep 2024
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supply chain & logistics
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shipping
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smes
Interparcel CEO Steve Zammit warns that common packing errors could inflate shipping costs by 150%, urging SMEs to optimise processes amid rising surcharges.
Most Aussie SMEs overpay for international money transfers
Thu, 26th Sep 2024
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ofx
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trust
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money transfer
Study reveals 62% of Australian SMEs use the big four banks for international trade, despite higher fees and exchange rate mark-ups.
Cloudflare introduces tools for control over AI content use
Thu, 26th Sep 2024
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ai
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ai models
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cloudflare
Cloudflare's new AI Audit tools empower website owners to understand and control how their content is used by AI models.
Financial stability grows for shift workers in 2024
Thu, 26th Sep 2024
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ai
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healthtech
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deputy
Deputy's latest survey shows financial stability is rising for shift workers, driven by poly-employment and predictable income.
TCS tops Kantar BrandZ's most valuable Indian brands 2024
Thu, 26th Sep 2024
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digital transformation
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ai
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csr
Tata Consultancy Services has topped the Kantar BrandZ 2024 rankings for Most Valuable Indian Brands, with a 16% brand value increase to USD $49,657 million.
Australian risk leaders see rising credit stress: Experian report
Thu, 26th Sep 2024
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risk & compliance
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experian
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credit
Experian's Risk Radar report shows Australian borrowers facing mixed challenges, with car and personal loans under intense stress, and mortgage delinquencies rising by 40%.
Avalara recognised as leader in IDC assessment for 2024
Thu, 26th Sep 2024
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saas
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erp
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api
Avalara has been named a leader in IDC MarketScape’s European Compliant e-Invoicing Solutions 2024, validating its innovative compliance tech.
UK workers lag in AI training, study shows digital divide
Tue, 24th Sep 2024
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e-learning
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genai
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ai
UK workers fall behind in AI training, risking their competitive edge, a study by CYPHER Learning reveals, highlighting a digital divide in workplace technology adoption.
UK public worries cyber warfare will be next major conflict
Tue, 24th Sep 2024
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ai
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cybersecurity
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social engineering
Over 70% of the UK public see cyber warfare as imminent, with new research showing growing concern about cyberspace becoming the next battleground.
UK postal service fees to rise in 2024, hitting SMEs hardest
Tue, 24th Sep 2024
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ecommerce
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shipping
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smes
The UK postal service fees will increase in 2024, with significant hikes from USP and Parcelforce. SMEs, heavily reliant on affordable shipping, face the brunt.
Survey: Security top concern for online banking in Singapore
Tue, 24th Sep 2024
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fintech
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ai
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cloud services
A new FIS survey reveals security is the top concern for online banking in Singapore, with 56% noting increased fraud attempts and millennials most affected.
HubSpot study shows rising costs as key issue for Aussie firms
Tue, 24th Sep 2024
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cx
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martech
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cdp
A HubSpot study reveals 40% of Australian firms cite rising costs as their main challenge, alongside data security and intense competition, complicating operations and growth.
Trend Micro reveals cybersecurity gaps in UK organisations
Tue, 24th Sep 2024
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cybersecurity
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trend micro
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leadership
Research highlights critical cybersecurity gaps in business, citing insufficient staffing, inadequate attack surface management, and weak leadership commitment.
Nearly half of security pros see AI as top threat, survey finds
Tue, 24th Sep 2024
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martech
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ai security
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ai
Nearly half of security profesionals view AI as the top security risk, with 68% advocating for external AI security reviews, HackerOne reveals.
Skillsoft study reveals major gaps in workplace skills & training
Tue, 24th Sep 2024
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genai
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ai
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skillsoft
A Skillsoft survey highlights that 35% of global employees lack confidence in their skills, with UK employees particularly concerned about job security and training effectiveness.
UK banks struggle to utilise data for timely product launches
Tue, 24th Sep 2024
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martech
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cdp
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customer data
UK banks struggle to innovate despite growing balance sheets, with 77% under pressure to keep up, a SaaScada study reveals.
Unified commerce reshapes shopping in India & the US
Tue, 24th Sep 2024
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martech
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supply chain & logistics
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omnichannel
Consumers increasingly blend online, offline, and social media shopping platforms. A report by Locus and Coresight highlights 65.8% utilising multiple touchpoints.
UK CEOs optimistic on growth, shift to proactive deal strategies
Tue, 24th Sep 2024
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ai
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cleantech
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climate change
UK CEOs are growing optimistic and shifting towards proactive deals. Investment in tech and strategic transactions are key.
Fortinet highlights Singapore's pressing cyber skills shortage
Fri, 20th Sep 2024
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firewalls
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it training
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breach prevention
Fortinet's 2024 report reveals 92% of Singaporean firms faced breaches due to a cyber skills gap, costing over USD $1 million each.
Johnson Controls faces $27M loss after Dark Angels cyberattack
Fri, 20th Sep 2024
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ransomware
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physical security
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data privacy
Kaspersky has examined the impact of cyberattacks on businesses, highlighting the various kinds of losses they can suffer if not adequately protected.