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Australian businesses warn of supply chain & cost pressure
Manufacturing

Australian businesses warn of supply chain & cost pressure

Supply shortages and inflation are squeezing Australian design and construction firms, while more than half now say geopolitical tensions are making their chains fragile.

By Joseph Gabriel Lagonsin • 4 min read • Today
Australia healthcare shifts focus to patient experience
Customer Experience

Australia healthcare shifts focus to patient experience

Ageing patients and staff shortages are forcing providers to redesign services around easier booking, faster follow-up and more personal care.

By Sofiah Nichole Salivio • 4 min read • Today
CAS picks NEWWORK platform for AI-enabled operations
Customer Relationship Management

CAS picks NEWWORK platform for AI-enabled operations

The pilot will link sales, production and logistics data, giving CAS real-time visibility across orders and deliveries as it tests an AI operating layer.

By Joseph Gabriel Lagonsin • 3 min read • Today
Scyne tour pushes verified cyber checks for suppliers
Supply Chain

Scyne tour pushes verified cyber checks for suppliers

Verified supplier checks could help governments cut breach risks and avoid service disruptions as agencies rely on thousands of contractors.

By Sofiah Nichole Salivio • 3 min read • Today
Australian privacy reforms to upend marketing activities
Customer Relationship Management

Australian privacy reforms to upend marketing activities

Most common marketing tasks could become costlier or less effective, as a privacy review says the reforms would hit 31 of 32 activities.

By Sofiah Nichole Salivio • 4 min read • Today
Australian firms face cyber supply chain risk gaps
Supply Chain

Australian firms face cyber supply chain risk gaps

More than half of Australian organisations still manage supply chain risk reactively, leaving them exposed to cyber incidents, BSI found.

By Mara Sugue • 4 min read • Today
AI in Retail is Only as Good as its Data Foundation
Customer Relationship Management

AI in Retail is Only as Good as its Data Foundation

Retailers risk losing customer loyalty to AI agents unless they clean and enrich data, as BCG says GenAI browser traffic to US sites is up 4,700%.

By Greg Brown • 4 min read • Today
FedEx expands import tool across Asia Pacific with payments
Supply Chain

FedEx expands import tool across Asia Pacific with payments

Importers in nine Asia Pacific markets can now clear shipments and pay duties and taxes in one place as border delays intensify.

By Karen Joy Bacudo • 3 min read • Today
Qippay secures NZ$5 million investment from All Roads
Fintech

Qippay secures NZ$5 million investment from All Roads

The Auckland fintech plans to double staff as the NZ$5 million funding commitment backs expansion in New Zealand's open banking market.

By Karen Joy Bacudo • 3 min read • Today
Zoom appoints Andrew Hindmarch to APAC channel role
Customer Experience

Zoom appoints Andrew Hindmarch to APAC channel role

The hire aims to deepen partner ties as Zoom pushes more AI-powered workplace and customer experience tools across Asia Pacific.

By Mara Sugue • 3 min read • Today
Australian Open inks Adobe deal to boost fan engagement
Customer Experience

Australian Open inks Adobe deal to boost fan engagement

The partnership will let Tennis Australia personalise digital content and on-site guidance for fans, while supporting year-round growth beyond January.

By Mara Sugue • 4 min read • Today
Fujitsu launches retail AI trial for seven Japanese firms
Manufacturing

Fujitsu launches retail AI trial for seven Japanese firms

The pilot aims to help retailers turn sales and customer data into faster decisions on stock, layouts and planning, Fujitsu said.

By Mara Sugue • 3 min read • Today
OneAdvanced promotes Beetge to regional go-to-market role
Manufacturing

OneAdvanced promotes Beetge to regional go-to-market role

The software group is strengthening its ANZ push as it seeks deeper inroads into government, education and industrial markets.

By Mara Sugue • 3 min read • Today
Plan the play, not just the placement
AFL

Plan the play, not just the placement

Marketers are shifting spend beyond the broadcast as fan attention now builds across commutes, pubs and stadium approaches before kick-off.

By Ben Baker • 4 min read • Today
WEX & Mastercard launch APAC fleet payments network
Fleet Management

WEX & Mastercard launch APAC fleet payments network

Fleet operators across Asia Pacific could cut reconciliation work as a new network unifies fuel, toll and parking payments for one account.

By Karen Joy Bacudo • 3 min read • Yesterday
Scyne wraps summit tour on government cyber supply risks
Supply Chain

Scyne wraps summit tour on government cyber supply risks

Government agencies could face more cyber risk from suppliers after Scyne's summit tour urged verified security checks for smaller vendors.

By Sofiah Nichole Salivio • 3 min read • Today
ACAM launches AI advisers network with Maestro backing
Digital Transformation

ACAM launches AI advisers network with Maestro backing

Companies seeking practical AI marketing help will now have a new route to external advice, as ACAM expands its adviser base nationwide with Maestro support.

By Sofiah Nichole Salivio • 4 min read • Yesterday
Sicona urges faster funding for Australia battery plants
Manufacturing

Sicona urges faster funding for Australia battery plants

Australia risks losing more of the battery supply chain unless late-stage capital reaches projects like Sicona's Port Kembla plant faster.

By Sofiah Nichole Salivio • 4 min read • Today
Are Direct refreshes TheMarketHub ahead of Christmas
eCommerce

Are Direct refreshes TheMarketHub ahead of Christmas

Independent retailers can now buy 5,000-plus products without fees or minimum orders as Are Direct gears up for a busy Christmas period.

By Sofiah Nichole Salivio • 3 min read • Today