Latest news

Genesys has appointed Albert Nel as Senior Vice President for APAC, bringing over 20 years of tech experience to spearhead sales strategies in the region.

J.P. Morgan has teamed up with Melbourne's Quest Payment Systems to enhance retail payments in Australia, promising streamlined transactions and improved customer experiences.

Simplismart has raised USD $7m in funding led by Accel to advance its AI deployment capabilities, unveiling a cutting-edge inference engine for enterprises.

A recent survey by Pax8 reveals that 90% of IT solution providers are benefiting significantly from online marketplaces, driving revenue and growth.

Pax8 has welcomed Commvault to its cloud commerce marketplace, offering small businesses a robust option for data protection and cyber resilience.

A report reveals that 91% of marketing professionals believe customer trust is vital, yet barriers prevent MarTech from fully enhancing that trust.

Banked has acquired Australian payment technology firm Waave to enhance its Pay by Bank presence, partnering with Chemist Warehouse for seamless transactions.

Zendesk has unveiled a suite of AI-driven tools designed to improve omnichannel customer support, enhancing collaboration between human and AI agents.

KPMG Australia has become the first organisation globally to obtain the ISO 420001 certification for its AI Management System, marking a significant milestone.

SEEK has adopted Workday Financials and HCM to unify operations across Australia, New Zealand and Asia, enhancing data-driven collaboration.

Alexandra Chiaramonti has been appointed Managing Director of GoCardless's international operations to drive global growth, particularly in APAC regions.

Everstage has successfully raised USD $30 million in Series B funding, led by Eight Roads Ventures, to enhance its innovative sales commission management platform.

Google Cloud plans to launch seven new generative AI courses, addressing the urgent skills gap in the sector as many professionals lack necessary training.

A new survey by Cohesity reveals that 93% of Australians are increasingly concerned about how AI affects data security, far surpassing worries in the US and UK.

Wolt has released a report marking its 10th anniversary, revealing EUR €19 billion in economic activity generated across 1,000 cities over the decade.

Unimarket and VendorPanel have merged to enhance procurement solutions, targeting an annual global spending of USD $13 trillion in the sector.

The Working Party has appointed Dominik Wilkowski as Chief Technology Officer, aiming to enhance its technical capabilities following its expansion into New Zealand.

eCommerce brands are urged to rethink their reliance on Black Friday and Cyber Monday, adopting a year-round strategy to foster customer loyalty and sustainable growth.

As Black Friday nears, retailers must prepare against outdated order management systems to prevent downtime and maximise their sales potential.

Bridgehead has launched a new office in Adelaide, aimed at enhancing its global expansion strategy and supporting businesses in entering key markets.