eCommerceNews Australia - Technology news for digital commerce decision-makers

Workflow Automation stories - Page 5

Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.

It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.

Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
European online shopper qr return parcel multi courier vans uk eu

Loop links with Sendcloud to boost EU returns options

This month
#
workflow automation
Loop integrates Sendcloud into Ship by Loop 2.0, giving Shopify merchants wider UK and EU carrier choice for simpler, label-free returns.
Australian bankers collaborate around digital dashboard workflows

ANZ rolls out AI-powered CRM to reshape business banking

This month
#
workflow automation
ANZ deploys AI-powered Salesforce CRM across business bank, promising faster service, streamlined workflows and time savings for frontline staff.
Carsten thoma executive

Process friction holds back firms’ agentic AI plans

This month
#
workflow automation
Most firms plan agentic AI within three years, but Celonis finds clunky processes and poor context threaten ROI and slow deployment.
Marketing team collaboration ai automation customer journey vector

Kentico unveils AIRA agents to transform marketing work

This month
#
workflow automation
Kentico launches AIRA Agentic Suite, bringing task-specific AI agents into its Xperience platform to automate and refine marketing workflows.
Abstract circuit shield cloud ai brain network cybersecurity lock

Radware unveils Agentic AI Protection for autonomous agents

This month
#
workflow automation
Radware launches Agentic AI Protection to secure autonomous agents at runtime, tackling prompt injection, tool abuse and data exposure risks.
Jason popkowski ceo lextech

Purcell Partners rebrands as Lextech in lending push

This month
#
workflow automation
Australian mortgage law firm Purcell Partners has rebranded as Lextech, signalling a sharper focus on technology alongside its legal services for lenders.
Untitled design  63

Celonis names Ewan Henderson North America GM for AI push

This month
#
workflow automation
Celonis hires veteran software leader Ewan Henderson as North America GM to tighten AI’s link to day-to-day operations and measurable ROI.
Auckland vr office training room ai brain networked devices

SkillsVR unveils EVA AI assistant for unified training

This month
#
workflow automation
SkillsVR launches EVA, an AI assistant unifying VR, mobile and web training with real-time learner guidance and automatic record tracking.
2

Chargebase unifies Verifi, Ethoca alerts for merchants

This month
#
workflow automation
Chargebase launches a unified platform giving merchants instant Verifi and Ethoca alerts, automating workflows to cut chargebacks and costs.
Corporate office buildings merging puzzle gears ai brain illustration

Conga acquires PROS B2B arm to boost pricing platform

This month
#
workflow automation
Conga buys PROS’ B2B software unit, fusing AI-driven pricing with quoting and contract tools for over 10,000 enterprise customers.
Ai vendor risk management partnership finance healthcare meeting

Coverbase & Crowe team up on AI vendor risk checks

This month
#
workflow automation
Coverbase and Crowe forge AI-focused partnership to streamline vendor risk reviews and procurement oversight in tightly regulated sectors.
Coffeshop2   resized2

David Owasi on turning missed calls into an AI business

This month
#
workflow automation
After losing his job, David Owasi grew OutreachGenius into an AI call-handler for trades - and now has his sights set on space technology.
Uk office meeting hr it reviewing candidate skills london skyline

UK employers urged to rethink SAP hiring for skills

This month
#
workflow automation
UK firms told to overhaul SAP hiring, prioritising skills, learning and well-being as talent shortages deepen and candidates gain leverage.
Uk corporate meeting ai brain network governance security risk

Smart Communications rolls out governance-first AI tools

This month
#
workflow automation
Smart Communications launches governance-first AI tools in Conversation Cloud, targeting regulated sectors moving from pilots to production.
Accessible video player ui with ai automation minimal workspace

Brightcove maps 2026 AI roadmap & Video Cloud revamp

This month
#
workflow automation
Brightcove maps 2026 AI push and major UX overhaul, promising faster innovation, richer accessibility tools and smoother video operations.
Left to right dan walton cfo  will telford cto  rob sinclair ceo  mark wood commercial director  sam neal client services director

Point74 launches Pro PLM platform for UK food makers

This month
#
workflow automation
Point74 unveils Pro PLM platform to help UK food manufacturers ditch spreadsheets, centralise recipes and tighten control of margins.
Modern office ops center automated finance supply chain teamwork

Sage boosts X3 ERP with AI copilots & automation tools

This month
#
workflow automation
Sage adds AI copilots, finance automation and supply chain intelligence to Sage X3, promising faster insight for mid-sized firms.
Uk small business office fintech bills to single payment dashboard

Dext launches integrated payments for UK Xero users

This month
#
workflow automation
Dext debuts Payments, letting UK Xero users pay suppliers and expenses inside its platform after a beta that processed GBP £800,000.
Miro mcp server

Miro links visual workspaces to AI coding via MCP server

This month
#
workflow automation
Miro unveils an MCP server to pipe visual planning boards directly into AI coding tools, aiming to ground agentic workflows in shared context.
Bank boardroom executives ai circuit maze over stagnant profits

Banks struggle to turn AI spending into real revenue gains

This month
#
workflow automation
Banks worldwide pour billions into AI, but Dyna.Ai warns only a small minority are turning pilots into tangible, scalable revenue gains.