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Workflow Automation stories
Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
Salesforce unveils Agentforce AI tools for healthcare
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martech
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rpa
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risk & compliance
Salesforce launches Agentforce for Health, promising AI agents to cut admin burdens and streamline patient access, public health and research.
Origami launches chat-based AI tool for sales leads
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cx
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martech
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rpa
Origami unveils a chat-based AI that builds sales lead lists from plain-English prompts, starting at USD $80 a month on flat pricing.
Deskpro brings cloud & VPC help desks to AWS shopfront
Last week
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uc
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data protection
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private cloud
Deskpro launches cloud and VPC help desk on AWS Marketplace, giving organisations flexible hosting, AI options and streamlined procurement.
OpenAI unveils GPT-5.4 with advanced computer use tools
Last week
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saas
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digital transformation
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physical security
OpenAI launches GPT-5.4 with “Thinking” mode and native computer control, targeting advanced coding, office workflows and safer automation.
AI agents and enterprise transformation: Turning hype into measurable value in 2026
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data protection
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smart cities
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data analytics
In 2026, AI agents move from pilots to the enterprise core, forcing firms to prove measurable value under tight governance.
Brands plan to boost content budgets despite AI friction
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saas
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digital transformation
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partner programmes
Brands plan to lift content budgets and AI use, but fragmented tools are fuelling burnout, wasted spend and slower campaign launches.
From practicing lawyer to legal engineer: Why the safe bet isn't always the best bet
Last week
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document management
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digital transformation
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ecm
A former BigLaw lawyer explains how swapping the safe partnership track for legal tech unlocked purpose, innovation and a front-row seat to AI.
Coach Logic unveils SAM AI tool to analyse coaches
Last week
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e-learning
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digital entertainment
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rpa
Coach Logic launches SAM, an AI video tool that categorises coaching behaviours to scale structured feedback beyond in-person observation.
Five Faces unveils digital hub for surgical patients
Last week
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digital transformation
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rpa
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healthtech
Five Faces launches a Unified Patient Hub to streamline perioperative journeys, linking surgical preparation, admission and recovery in one platform.
Legora names New Zealand lead to drive legal AI use
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data protection
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digital transformation
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rpa
Legora appoints Jessica Turner to spearhead New Zealand push as demand grows for secure AI tools in everyday legal workflows.
1Kosmos adds identity checks to ServiceNow AI workflows
Last week
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uc
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surveillance
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biometrics
1Kosmos adds embedded identity checks to ServiceNow AI workflows to curb social engineering in high-risk service desk interactions.
LiveRamp unveils AI agents for data-driven marketing
Last week
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data protection
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data analytics
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martech
LiveRamp launches partner-built AI agents in its platform, automating audience planning, cross-media measurement and privacy-safe optimisation.
Keeper connects Jira workflows with privileged access
Last week
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siem
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digital transformation
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pam
Keeper launches native Jira integrations to tie security incident workflows directly to privileged access approvals while retaining zero-knowledge controls.
Why 2026 will separate the digital leaders from the laggards
Last week
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wearables
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data protection
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private cloud
In 2026, Australian businesses face a decisive test: turn years of AI and cloud investment into real advantage, or fall behind.
Agentic AI and the question of equitable intelligence
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digital transformation
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martech
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it automation
Agentic AI promises autonomy but raises urgent questions over whose values guide its decisions and how equity is safeguarded in practice.
AI won't reduce construction disputes unless documentation improves
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devops
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digital transformation
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rpa
AI is flooding construction workflows, but without better, real-time documentation, disputes over contracts and evidence will only intensify.
Pocket FM taps OpenAI to power AI-native audio growth
Last week
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rpa
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api
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genai
Pocket FM will bake OpenAI tools into its production stack, using generative AI to scale multilingual audio series for 300,000 creators.
How digital campaign strategy shapes modern marketing
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devops
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digital transformation
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cx
Digital campaign strategy is reshaping marketing, where AI, workflows and diverse leadership align data, design and production at scale.
GrayCyan unveils AI readiness scorecard for industry
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crm
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manufacturing
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digital transformation
GrayCyan launches an AI readiness and ROI scorecard to test if industrial workflows and systems can truly support responsible automation.
UpGuard unveils Risk Automations to speed cyber fixes
Last week
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uc
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siem
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cloud security
UpGuard debuts Risk Automations to link cyber risk findings with security workflows, promising faster fixes after USD $75 million raise.