Shopify Stories

Australian Stories

Shopify stories

Why Australian eCommerce stores are losing revenue to competitors with weaker products but stronger backlinks

Lower organic visibility is sending Australian eCommerce shoppers to pricier rivals, as Google rewards authority from credible backlinks over product quality.

By Dominic Vivarini • 5 min read • Last month

Marketing Technologies

Villagehood launches app to connect Australian mums

Villagehood has unveiled a community app aimed at helping Australian mothers arrange local meet-ups, after more than 100 attended its Sydney launch.

By Sean Mitchell • 3 min read • Last month

Customer Experience

Skailed launches automated FAQ tool for eCommerce pages

Retailers with sprawling catalogues can now automate product FAQs, reducing manual content work while boosting page visibility for shoppers.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Global Stories

Shopify stories

Customer Experience

Wassist raises USD $1.1 million for WhatsApp commerce

The London startup aims to help smaller retailers turn WhatsApp chats into sales as it begins growth with fresh pre-seed funding.

By Sofiah Nichole Salivio • 5 min read • Yesterday

Digital Transformation

ClickHouse names Ed Lenta as Asia Pacific & Japan chief

The database firm's rapid revenue growth and customer gains are driving a bigger sales push across Asia Pacific and Japan, including Australia and New Zealand.

By Mark Tarre • 3 min read • 3 days ago

Data Protection

Mailchimp launches Analytics AI & expands integrations

Paid Mailchimp users worldwide can now query campaign performance in plain language as the platform adds Analytics AI and broader app links.

By Karen Joy Bacudo • 4 min read • Last month

DevOps

Anthropic releases Claude Opus 4.8 with broad gains

The update is being pitched as a broader step up for professional users, with gains reported in accuracy, speed and reliability across tasks.

By Mark Tarre • 4 min read • Last month

Data Analytics

Google expands commerce tools across Gemini & YouTube

Shoppers could soon buy in Gemini and YouTube without leaving Google's ecosystem as the group widens checkout and ad tools across more markets.

By Sean Mitchell • 4 min read • Last month

Data Privacy

Google launches Universal Cart for agent-led shopping

Shoppers may save time and miss fewer discounts as Google ties price tracking, compatibility checks and checkout across its apps.

By Mark Tarre • 4 min read • Last month

Customer Experience

Bazaarvoice joins Shopify as Certified Technology Partner

Shopify merchants will get more control over reviews, regional content and fraud checks as Bazaarvoice deepens its role in the platform.

By Sean Mitchell • 3 min read • Last month

Software-as-a-Service

Growth Catalyst Group names Maia Benson Chief Commercial Officer

The appointment aims to sharpen sales and customer strategy as the group expands across consulting, fulfilment and logistics operations.

By Joseph Gabriel Lagonsin • 5 min read • Last month

Unified Communications

RingCentral expands AI receptionist to SMS & WhatsApp

The update could help smaller firms handle more customer enquiries without adding staff, as RingCentral adds SMS, WhatsApp and queue support.

By Sofiah Nichole Salivio • 4 min read • Last month

Software-as-a-Service

Fast Simon names Shaun Lin to lead partner network

Pressure to turn existing website traffic into sales is reshaping partner programmes as Fast Simon expands in the United States and Australia.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Data Analytics

Codat launches advisory intelligence platform for banks

Banks are under pressure to turn scattered customer data into actionable advice as BMO adopts Codat’s new platform for client conversations.

By Karen Joy Bacudo • 4 min read • Last month

Hyperscale

Homhero names ex-Shopify executive Wilkowski as CTO in ANZ

Homhero’s expansion across Australia and New Zealand will hinge on new technical leadership as it seeks to keep its platform stable for thousands of listings.

By Mark Tarre • 3 min read • Last month

Stories from Other Regions

Shopify stories

Customer Relationship Management

Patchworks launches AI Studio for integration prompts

The new platform aims to cut retail integration setup from weeks to hours, as businesses seek faster links between storefronts, ERP and warehouse systems.

By Sean Mitchell • 4 min read • 2 days ago