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Retail stories

Rithum launches SupplyExplorer to speed supplier discovery
Supply Chain

Rithum launches SupplyExplorer to speed supplier discovery

Retailers could cut manual sourcing time as the tool uses network data to rank suppliers by category fit and performance.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Syndigo launches SynapseGo for agentic PXM workflows
Marketing Technologies

Syndigo launches SynapseGo for agentic PXM workflows

Business teams can now run product data tasks via chat, as the new interface aims to cut manual work and speed launches across retail channels.

By Sean Mitchell • 4 min read • Last month
Pacvue launches AI agent for commerce ad media teams
Data Analytics

Pacvue launches AI agent for commerce ad media teams

Commerce media teams can now act on campaign insights inside Slack or Pacvue, as the new tool promises faster approvals and less manual analysis.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Agentic commerce and the evolution of retail purchase behaviour
Digital Transformation

Agentic commerce and the evolution of retail purchase behaviour

Retail brands risk becoming invisible as AI agents start to compare products, verify data and steer purchases inside chatbots.

By Sangeeta Mudnal • 4 min read • Last month
Scurri reports 22% Q1 growth as retail shifts local
eCommerce

Scurri reports 22% Q1 growth as retail shifts local

Retailers are shifting towards domestic and European markets as cost pressures and slower US demand reshape parcel volumes across Scurri's platform.

By Karen Joy Bacudo • 3 min read • Last month
LoyaltyLion returns with Loyalty Connect retention event
Customer Experience

LoyaltyLion returns with Loyalty Connect retention event

Retailers are under pressure to cut acquisition costs as the two-day online event examines how loyalty schemes can boost repeat purchases and margins.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Pennies returns as Gold partner for Retail Technology Show
Fintech

Pennies returns as Gold partner for Retail Technology Show

Checkout micro-donations have generated more than GBP £65 million for charities through Pennies' decade-long link with Retail Technology Show.

By Mark Tarre • 4 min read • Last month
Shoppers turn against AI social content, survey finds
Customer Experience

Shoppers turn against AI social content, survey finds

Growing distrust of AI-made posts is pushing brands towards human-led social campaigns as younger shoppers increasingly favour authenticity online.

By Catherine Knowles • 4 min read • Last month
Private equity-backed firms trail venture rivals on AI
Manufacturing

Private equity-backed firms trail venture rivals on AI

Private equity-backed businesses are adopting paid AI tools faster than the wider market, yet still lag venture-funded peers on full rollout.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Seattle tops Karat's 2026 engineering talent rankings
Fintech

Seattle tops Karat's 2026 engineering talent rankings

A broader spread of AI and software hiring has pushed Seattle to the top of Karat's 2026 engineering talent list, ahead of Amsterdam and San Francisco.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Stories from Other Regions

Retail stories

Zippd rebrand targets faster logistics network growth
Digital Transformation

Zippd rebrand targets faster logistics network growth

Rising delivery demands are pushing retailers and marketplaces to seek faster, cheaper fulfilment without the cost of owning fleets or warehouses.

By Catherine Knowles • 3 min read • Last month
Transport firms warn of conflict-hit supply chains
Manufacturing

Transport firms warn of conflict-hit supply chains

Concern has surged among UK logistics firms as Middle East conflict raises the risk of supply chain delays and higher shipping costs.

By Sean Mitchell • 4 min read • Last month
Webtrends Optimize appoints Samantha Bessant as Customer Success Director
Software-as-a-Service

Webtrends Optimize appoints Samantha Bessant as Customer Success Director

Customer delivery will be central as the British software firm scales its client operations after a 41% rise in new accounts last year.

By Mark Tarre • 3 min read • Last month
Narwhal Labs raises GBP £20 million for DeepBlue OS
Software-as-a-Service

Narwhal Labs raises GBP £20 million for DeepBlue OS

The Bristol startup’s pay-as-you-use platform targets firms in regulated sectors that need to automate customer contacts without long deployments.

By Mark Tarre • 3 min read • Last month
New Zealanders fear online fraud & AI-driven scams
Surveillance

New Zealanders fear online fraud & AI-driven scams

Almost nine in 10 New Zealanders worry about online identity theft as Experian says fraud losses and AI scams are climbing.

By Catherine Knowles • 3 min read • Last month
UK data privacy complaints rise in finance & health
Data Protection

UK data privacy complaints rise in finance & health

Higher complaint volumes are adding regulatory and reputational pressure on UK firms handling sensitive customer data, especially in finance and health.

By Sofiah Nichole Salivio • 3 min read • Last month
Building stronger foundations for the future of retail
Firewalls

Building stronger foundations for the future of retail

Rising costs and demand for real-time services are pushing retailers to standardise networks, as patchwork systems slow expansion and raise risk.

By Laurence Malthouse • 6 min read • Last month