Retail stories

Adyen moves beyond payments with EUR €750 million Talon.One deal to fuse loyalty software, customer data and promotions across channels.

GapMaps names Peter Holmes Chief Executive Officer as Melbourne software company steps up global expansion and investment in AI-driven location intelligence.

EIP and Nexacore team up to offer insurers and retailers a single device protection route across Southeast Asia and Australia.

Quantium joins Google Cloud's Gemini Enterprise push with a new AI practice aimed at moving enterprise agents from pilots into production.

Google Cloud study finds 52% of executives have deployed AI agents, with early adopters reporting stronger returns and wider business use.

GoPro sets Australian and New Zealand prices for its Mission 1 series, with subscriber discounts and bundled accessories ahead of May release.

Google is tailoring AI playbooks for 19 industries as enterprises shift from pilots to production, with faster rollouts and ROI now the focus.

GapMaps deepens its data marketplace with Panolytica, giving marketers and planners finer-grained consumer insights across Australia, the UK and Saudi Arabia.

Adobe names 2026 award winners as Costa Crociere, TSB Bank, the NFL and Lenovo are honoured for data-led customer engagement.

PayNuts widens its Australian SME offer with a new POS platform and partner services as RBA payment reforms heap pressure on fee-based models.

Blue Yonder survey finds supply chain leaders are prioritising efficiency and resilience over emissions, even as 66% work to cut impact.

Rithum unveils SupplyExplorer as retailer merchandising teams seek faster, data-led ways to identify and assess suppliers across its commerce network.

Syndigo rolls out SynapseGo to let marketers and eCommerce teams trigger approved product data workflows by chat, aiming to cut manual effort.

Pacvue unveils AI agent to speed up commerce media workflows, with Amazon Ads support at launch and approval-based campaign changes in one system.

Retail shifts as AI agents move from recommending products to completing purchases, forcing brands to make catalogues legible to machine buyers.

LoyaltyLion brings back its Loyalty Connect virtual series, with more than 20 speakers set to unpack retention tactics as acquisition costs climb.

Shoppers increasingly prefer human-led social posts over AI-generated material, with Gen Z driving brands towards micro-influencers and niche creators.

Australians wary of AI fraud checks as Experian data shows 56% have faced online scams or identity theft, with millennials hit hardest.

Private equity-backed firms use paid AI tools more than most peers, but many still struggle to turn sponsor pressure into practical finance gains.

Seattle tops Karat's 2026 engineering talent rankings as Toronto, Chicago and London surge in a shift away from traditional tech hubs.