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Australian Stories

Retail stories

ATO tax debts lift insolvency risk for Australian firms
Data Analytics

ATO tax debts lift insolvency risk for Australian firms

More than 35,000 Australian businesses now face heightened failure risk as ATO debts above AUD $100,000 coincide with rising defaults.

By Karen Joy Bacudo • 5 min read • Yesterday
Australian finance leaders push AI agents despite gaps
Digital Transformation

Australian finance leaders push AI agents despite gaps

Governance is lagging as Australian finance chiefs race to deploy AI agents, with many under pressure to prove ROI and explain errors.

By Mark Tarre • 5 min read • Yesterday
Australians want local groceries, Shopfully survey finds
Customer Experience

Australians want local groceries, Shopfully survey finds

Price and convenience still shape Australian grocery baskets, despite nearly half of shoppers saying local suppliers matter most.

By Sean Mitchell • 4 min read • 3 days ago

Global Stories

Retail stories

2026 holiday predictions: The evolving customer journey
Digital Transformation

2026 holiday predictions: The evolving customer journey

Rising fraud, shipping costs and AI-driven shopping are set to squeeze retailers' margins this holiday season unless customer data improves.

By Edmund Ng • 4 min read • Yesterday
Therabody unifies global operations on Oracle NetSuite
Software-as-a-Service

Therabody unifies global operations on Oracle NetSuite

The wellness brand has cut technology costs by 45% after replacing disconnected systems with a single cloud platform across finance and supply chain.

By Mark Tarre • 3 min read • Yesterday
AI leaders urge pragmatic adoption beyond the hype
Data Protection

AI leaders urge pragmatic adoption beyond the hype

Adoption is stalling where firms lack clean data, strong workflows and guardrails, raising risks in retail, healthcare and IT.

By Sean Mitchell • 4 min read • Last week
AI investments face tougher scrutiny over returns & risk
Manufacturing

AI investments face tougher scrutiny over returns & risk

Boards are demanding clearer strategy and proof of savings as manufacturers and retailers move AI from pilots into core operations.

By Sofiah Nichole Salivio • 5 min read • Last week
AI day prompts focus on data, fraud & infrastructure
Data Protection

AI day prompts focus on data, fraud & infrastructure

Boards are being urged to fix data quality, fraud controls and infrastructure before AI adoption numbers start to matter.

By Sean Mitchell • 4 min read • Last week
Adyen appoints Gary Yang as Asia-Pacific President
Fintech

Adyen appoints Gary Yang as Asia-Pacific President

The move signals Adyen's push to deepen local ties in Asia-Pacific as payment providers compete for merchants across the region.

By Mark Tarre • 4 min read • Last week
Australia & New Zealand lead in agentic AI adoption
Digital Transformation

Australia & New Zealand lead in agentic AI adoption

Consumers in Australia and New Zealand are facing longer waits and repeated handovers as companies rush to deploy agentic AI, Genesys found.

By Mark Tarre • 4 min read • Last week

Stories from Other Regions

Retail stories

AliExpress boosts air conditioner stock as heatwave bites
Customer Experience

AliExpress boosts air conditioner stock as heatwave bites

Heat-driven demand has lifted cooling appliance sales 382% year on year, as rival sites report stock shortages and buyers seek fast delivery.

By Sofiah Nichole Salivio • 4 min read • Yesterday
UK data leaders face rising AI & governance pressure
Data Protection

UK data leaders face rising AI & governance pressure

Rising AI and governance demands are leaving many senior data executives overstretched, with 40% saying they are close to burnout.

By Sean Mitchell • 4 min read • 2 days ago
Cyber resilience priorities diverge sharply across sectors
Privileged Access Management

Cyber resilience priorities diverge sharply across sectors

Critical infrastructure and healthcare lag peers on basic cyber controls, leaving essential services more exposed than financial firms and technology groups.

By Mark Tarre • 4 min read • Last week
Logile launches simulator to cut retailer labour costs
Software-as-a-Service

Logile launches simulator to cut retailer labour costs

Retailers under margin pressure can now test staffing and opening-hours decisions before budgets are set, using Logile's new simulator.

By Sean Mitchell • 4 min read • Last week
TCS opens Gemini Experience Centre in Kolkata for AI
Digital Transformation

TCS opens Gemini Experience Centre in Kolkata for AI

The centre is aimed at helping consumer firms turn AI pilots into operational tools for retail, travel and supply-chain tasks.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Altimetrik joins World Economic Forum AI excellence centre
Manufacturing

Altimetrik joins World Economic Forum AI excellence centre

The move gives Altimetrik a role in shaping enterprise AI standards as firms struggle to embed new systems into legacy operations.

By Sofiah Nichole Salivio • 4 min read • Last week
AI Appreciation Day spotlights India's growth stakes
Data Protection

AI Appreciation Day spotlights India's growth stakes

Indian firms and schools face a widening AI skills gap as leaders warn of productivity gains, job disruption and ethical risks.

By Sean Mitchell • 4 min read • Last week