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Constructor named Gartner leader in search & discovery
Software-as-a-Service

Constructor named Gartner leader in search & discovery

Retailers are turning to specialist search tools as the category grows, with Gartner valuing the market at USD $17.41 billion in 2025.

By Joseph Gabriel Lagonsin • 4 min read • Today
LiveRamp & Adobe link purchase data for ad campaigns
Marketing Technologies

LiveRamp & Adobe link purchase data for ad campaigns

Brands using commerce media networks could get more precise targeting and personalised ads as first-party purchase data is linked to Adobe tools.

By Mark Tarre • 4 min read • Yesterday
Checkmarx launches AI inventory for code governance
Application Security

Checkmarx launches AI inventory for code governance

Enterprises can now trace hidden AI components in code to meet growing audit and compliance demands as production use outpaces governance.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Disabled shoppers face barriers despite new EU law
Digital Transformation

Disabled shoppers face barriers despite new EU law

Retailers risk losing disabled customers as 87% still cannot complete a typical shopping journey independently, a report finds.

By Sofiah Nichole Salivio • 5 min read • Last week
Synthflow AI & Avant strike exclusive voice AI deal
Software-as-a-Service

Synthflow AI & Avant strike exclusive voice AI deal

The tie-up could speed customer service automation for regulated sectors, with first joint deals already closed and roll-outs due in weeks.

By Sean Mitchell • 4 min read • Last week
Commvault signs strategic Azure partnership with Microsoft
Software-as-a-Service

Commvault signs strategic Azure partnership with Microsoft

Azure customers will soon be able to buy and run Commvault's recovery tools inside Microsoft's cloud, simplifying cyber resilience and procurement.

By Mark Tarre • 3 min read • Last week
Avalara appoints Nikita Khatri to lead ANZ marketing
Software-as-a-Service

Avalara appoints Nikita Khatri to lead ANZ marketing

The appointment strengthens Avalara's push in Australia and New Zealand, where it is targeting more customers in retail, logistics and exports.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Why geocoding technology has become a cross-industry growth driver
Digital Transformation

Why geocoding technology has become a cross-industry growth driver

Accurate address data is now helping firms cut delivery errors, price risk and target customers more precisely across multiple sectors.

By Bobby Joseph • 5 min read • Last week
Cloudinary launches image to video tool for brands
Software-as-a-Service

Cloudinary launches image to video tool for brands

Brands using large image libraries could cut video production costs as Cloudinary folds generation, moderation and editing into one workflow.

By Sofiah Nichole Salivio • 3 min read • Last week
bunq opens banking platform to European businesses
Software-as-a-Service

bunq opens banking platform to European businesses

European firms can now embed regulated accounts and cards into their apps as bunq widens its banking-as-a-service push beyond Blockrise.

By Sean Mitchell • 4 min read • Last week
Zoom adds AI tools to Virtual Agent for customer service
Software-as-a-Service

Zoom adds AI tools to Virtual Agent for customer service

Customer service teams can now build and monitor AI agents more easily, with Zoom adding testing, quality controls and outcome-based pricing.

By Sean Mitchell • 4 min read • Last week

Stories from Other Regions

Retail stories

Younger shoppers use AI & join deal days more often
Digital Transformation

Younger shoppers use AI & join deal days more often

Younger consumers are shaping retail deal days, with Gen Z and Millennials far more likely than Boomers to use AI tools and spend more.

By Joseph Gabriel Lagonsin • 4 min read • Last week
London sees sharp rise in personalised scam attempts
Phishing

London sees sharp rise in personalised scam attempts

Nearly six in ten Londoners have seen more scam attempts in the past year, with social media fraud and AI-made ruses fuelling concern.

By Mark Tarre • 3 min read • Last week
UK Finance backs bank app digital ID verification pilot
Data Protection

UK Finance backs bank app digital ID verification pilot

Customers could soon verify their age, address and identity through banking apps, as lenders test a voluntary check-sharing service to curb fraud.

By Karen Joy Bacudo • 3 min read • Last week
FICO & Chelsea Foundation launch teen money programme
Collaboration

FICO & Chelsea Foundation launch teen money programme

Teenagers at Stamford Bridge are learning budgeting through a football club simulation as FICO begins its first UK financial education push.

By Sofiah Nichole Salivio • 3 min read • Last week
AI tools reshape US consumer loyalty, Amperity says
Data Protection

AI tools reshape US consumer loyalty, Amperity says

As AI recommendations shape shopping, 63% of US consumers say they would switch brands for a better offer, Amperity found.

By Sean Mitchell • 3 min read • Last week
UK shoppers frustrated by AI retail personalisation
Digital Transformation

UK shoppers frustrated by AI retail personalisation

Frustration is rising as nearly half of UK shoppers report poor AI recommendations, while most retailers say eCommerce upgrades have slipped.

By Karen Joy Bacudo • 4 min read • Last week