Productivity stories
AI express lanes at the Australian Open went largely unused, leaving fans queuing for hours in near 40C heat despite record attendance.
Amazon, Temu and Shein are forcing Australian retailers to speed up delivery, fix fulfilment bottlenecks and rethink toughened returns.
Revolut launches a unified merchant payments suite in Australia, tying in‑person, online and A2A payments directly to its business accounts.
Chargebase launches a unified platform giving merchants instant Verifi and Ethoca alerts, automating workflows to cut chargebacks and costs.
YubiKey rollout boosts ROI by 265% and slashes breach exposure 99.99%, Forrester study finds, delivering multi-million USD $ gains.
Industry voices are divided on whether AI will diminish consulting roles or augment them by shifting the nature of the work.
TM Forum adds senior leaders from Deutsche Telekom and T-Mobile US to its board, strengthening its push on AI, automation and network standards.
From AI analytics to remote fixes, digital service is reshaping cash operations, boosting uptime, trust, and sustainability at every stage.
AI is deployed everywhere but embedded deeply in fewer than half of firms, as leaders warn integration and skills gaps risk a two-year setback.
Zendesk promotes Craig Flower to chief operating officer, tasking him with accelerating its AI-first customer service and operations strategy.
Infor taps former Qlik leader Geoff Thomas to spearhead Asia Pacific and Japan expansion, revamping regional leadership to fuel cloud growth.
SEON wins Frost & Sullivan's 2025 Global Enabling Technology Leadership Award for AI-driven fraud and AML platform innovation.
YubiKey deployment delivers 265% ROI, USD $5.3 million NPV and 99.99% lower breach risk in Forrester model of a 5,000-staff enterprise.
Gr4vy launches Silent Mode to let merchants trial multiple fraud tools in parallel on live payments without affecting real customer outcomes.
Australian bosses double down on AI to cut costs, even as few see strong returns and rapid technological change fuels mounting pressure.
Sixthfin debuts Closing in the UK, an AI-enabled tool to automate period-end account reconciliation and tighten financial close controls.
Most UK IT chiefs hail AI as vital to net-zero, yet over half admit they cannot accurately measure its carbon emissions or green impact.
Pax8 joins the UK Government's AI Skills Boost as a Strategic Partner, aiming to help train 10 million workers in practical AI by 2030.
HAESL selects HCLTech to build a new SAP-based digital engine MRO platform in Hong Kong, boosting traceability and real-time visibility.
South Korea's LF picks Rimini Street to support SAP and Oracle systems, cutting maintenance spend and boosting data centre move resilience.