Managed Services stories - Page 16
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
Shockwaves from Qantas cyber breach being felt across Australian business
Wed, 2nd Jul 2025
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advanced persistent threat protection
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partner programmes
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physical security
The recent Qantas cyber attack underlines the urgent need for stronger defences, highlighting growing threats to supply chains and identity across Australian businesses.
Paras Chadha to lead Microsoft & AI strategy for Logicalis ANZ
Thu, 26th Jun 2025
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digital transformation
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it automation
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partner programmes
Paras Chadha will lead Logicalis's Microsoft and AI business in Australia and New Zealand, aiming to boost AI adoption and align regional and global strategies.
Rapid7 launches agentic AI to boost MDR speed & accuracy
Thu, 26th Jun 2025
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semiconductors
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siem
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advanced persistent threat protection
Rapid7 has introduced agentic AI workflows to its MDR platform, boosting SOC speed and accuracy by automating investigations and enhancing threat response.
Wild Tech hires Andrew Kirk to lead enterprise cloud growth
Tue, 24th Jun 2025
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digital transformation
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hyperscale
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partner programmes
Wild Tech appoints Andrew Kirk as Senior Business Development Manager to boost enterprise cloud growth and drive digital transformation partnerships across APAC.
Ethan named Arctic Wolf APAC Rising Star Partner for 2025
Tue, 17th Jun 2025
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edutech
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partner programmes
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ai
Ethan has been named Arctic Wolf APAC Rising Star Partner for 2025, recognising its leadership in cybersecurity and service delivery across Asia-Pacific.
Kaine Mathrick Tech wins APAC MVP Security award for cloud leadership
Thu, 12th Jun 2025
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digital transformation
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cloud security
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advanced persistent threat protection
Kaine Mathrick Tech has won the 2025 Pax8 Beyond Partner Award for MVP Security APAC, acknowledging its leadership in cloud security across Asia-Pacific.
Transport sector faces rising cyber risks amid AI boom
Thu, 12th Jun 2025
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malware
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firewalls
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network infrastructure
A survey reveals transport firms face rising cyber risks and cost pressures amid surging AI adoption, with 81% citing cybersecurity as their top networking challenge.
Healthcare faces surge in cyberattacks & AI-driven threats
Fri, 6th Jun 2025
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application security
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partner programmes
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supply chain
Healthcare organisations face a surge in cyberattacks and AI-driven threats, with 46% reporting increased attacks and only 29% feeling prepared for AI risks.
Park Place opens Uptime Academy access to boost Softcat skills
Tue, 3rd Jun 2025
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partner programmes
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it services
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education, learning & training
Park Place Technologies grants Softcat access to Uptime Academy, boosting partner skills in IT services and strengthening joint customer support.
AI-driven cybersecurity shapes future of managed services
Fri, 30th May 2025
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data protection
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private cloud
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advanced persistent threat protection
CMTG stresses AI-driven cybersecurity is vital for managed services, enabling real-time threat detection to protect sectors like finance, engineering, and insurance.
Pat Murphy to succeed Shane Baker as Experteq chief in 2025
Wed, 21st May 2025
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partner programmes
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it services
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managed services
Experteq announces Pat Murphy will succeed Shane Baker as CEO in September 2025, ensuring continuity after Baker's 12 years of leadership.
Dell launches new AI innovations for enterprise & research
Tue, 20th May 2025
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network infrastructure
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digital transformation
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edge computing
Dell launches advanced AI infrastructure and services aimed at cutting costs, boosting security and scaling AI for organisations worldwide.
Juniper & ServiceNow expand AI-native automation for networks
Tue, 20th May 2025
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firewalls
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network infrastructure
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sd-wan
Juniper Networks and ServiceNow have partnered to integrate AI-powered networking and telecom management, boosting automation for enterprises and MSPs.
Logicalis Australia appoints Peter Cardassis as Technical lead
Mon, 19th May 2025
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devops
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digital transformation
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partner programmes
Logicalis Australia appoints Peter Cardassis as Technical Services Director, aiming to enhance technical services and strengthen key partnerships from May 2025.
Exclusive: Elastic eyes global partner growth from ANZ base
Mon, 19th May 2025
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partner programmes
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microsoft
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cloud services
Elastic's Andrew Habgood aims to grow its partner network from Australia and New Zealand, leveraging local insights to expand globally amid rising demand.
Fujitsu named leader in ServiceNow report for Asia Pacific
Fri, 16th May 2025
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digital transformation
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cx
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martech
Fujitsu has been named a leader in the 2025 ISG Provider Lens ServiceNow report for Asia Pacific, excelling in consulting, managed services and innovation.
Atturra wins top Boomi APJ Partner award for sixth time in row
Thu, 15th May 2025
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edutech
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digital transformation
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partner programmes
Atturra has won Boomi's APJ Partner of the Year award for the third consecutive year, adding to five previous wins, showcasing its leadership in integration solutions.
Interactive & Dicker Data expand partnership with data centres
Thu, 15th May 2025
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hybrid cloud
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digital transformation
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partner programmes
Interactive expands its partnership with Dicker Data to include data centre services, enhancing infrastructure support for Australian resellers and customers.
Acer ANZ launches new channel-focused Accelerate Partner Program
Wed, 14th May 2025
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partner programmes
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supply chain
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smb
Acer Australia and New Zealand has launched its Accelerate Partner Program to boost support for resellers across multiple sectors with tiered rewards and local services.
EY & SAP launch integrated finance service to drive growth
Mon, 12th May 2025
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uc
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data analytics
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digital transformation
EY and SAP have launched an Integrated Finance Managed Service using SAP's cloud to help businesses boost growth and streamline core finance functions.