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Managed Services stories - Page 14

Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary expertise often outsource this specialised field to an expert which provides the technology, guidance and recommendations, support and maintenance required. This is a Managed Services engagement, with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the service provider bills only for work done. The MSP model incentivizes preventative maintenance and is especially popular for mid-sized organisations.
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Port Phillip moves core IT to private cloud for resilience boost

Wed, 8th Oct 2025
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The City of Port Phillip has migrated its IT systems from a heritage-listed site to a private cloud with Interactive, boosting resilience and security.
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Fortidia acquires Kwik Kopy Australia, expands ANZ presence

Wed, 8th Oct 2025
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Fortidia has acquired Kwik Kopy Australia, expanding its business services presence in ANZ while retaining the local brand and leadership team.
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Atturra boosts digital transformation with enhanced Oracle ties

Tue, 7th Oct 2025
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Atturra joins Oracle's enhanced partner programme to boost digital transformation and support clients migrating to Oracle Cloud across various sectors in Australia and NZ.
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HCLTech joins Microsoft AI Inner Circle, cementing top partner status

Fri, 26th Sep 2025
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HCLTech has joined Microsoft's AI Business Solutions Inner Circle for 2025/26, placing it in the top 1% of global Microsoft partners driving AI innovation.
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Libertas launches as major SAP partner in Australia & New Zealand

Wed, 24th Sep 2025
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Libertas launches as a leading independent SAP partner in Australia and New Zealand, offering end-to-end services amid growing S/4HANA migration demand.
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Macquarie Telecom appoints Mike King to drive sales growth

Wed, 24th Sep 2025
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Macquarie Telecom appoints Mike King as National Director of Sales to boost growth in cloud, cyber security, and connectivity across Australia.
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Advent One wins Red Hat award for digital transformation in ANZ

Wed, 24th Sep 2025
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digital transformation
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Advent One won Red Hat's Digital Transformation Award for ANZ after streamlining IT with OpenShift and automation, cutting virtual environment costs by 40%.
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Lancom Technology launches AI services to boost safe adoption in ANZ

Tue, 23rd Sep 2025
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risk & compliance
Lancom Technology launches AI services in Australia and New Zealand to help firms adopt AI safely, managing risks and boosting business growth.
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Tecala boosts efficiency with LogicMonitor LM Envision rollout

Tue, 23rd Sep 2025
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Tecala completed a 90-day rollout of LogicMonitor's LM Envision platform, slashing customer onboarding times by 70% and boosting operational efficiency.
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Zoom unveils AI upgrades for sales, service & event platforms

Fri, 19th Sep 2025
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Zoom rolls out AI upgrades across sales, service and events platforms, enhancing automation, personalised engagement and operational efficiency by 2026.
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LogicMonitor unveils AI upgrades, new pricing & cloud support

Wed, 17th Sep 2025
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LogicMonitor upgrades its LM Envision platform with AI-driven features, expanded cloud support including Oracle Cloud, and a new flexible pricing model.
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Advent One & Resilient Asia Pacific merge to boost IT services

Tue, 16th Sep 2025
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Advent One and Resilient Asia Pacific have merged to expand IT services, enhancing support across South Australia, Victoria and New South Wales amid rising hybrid IT demand.
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CrowdStrike partners can earn up to USD $7 in services for each USD $1 spent

Tue, 16th Sep 2025
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CrowdStrike partners can earn up to USD $7 in services revenue for every USD $1 spent on its Falcon platform, boosting profitability and growth prospects.
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Andre Sabian named Chief Commercial Officer in Experteq move

Fri, 12th Sep 2025
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cloud services
Experteq has appointed Andre Sabian as Chief Commercial Officer, strengthening its leadership as Pat Murphy prepares to become CEO later this month.
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Kyndryl appoints Graeme Beardsell as Managing Director for A/NZ

Tue, 9th Sep 2025
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partner programmes
Kyndryl has named Graeme Beardsell as Managing Director for Australia and New Zealand to expand market presence and enhance customer value in the region.
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Exclusive: Veeam urges faster data recovery as cyber threats escalate

Mon, 8th Sep 2025
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Amid rising AI-powered cyber attacks, ANZ businesses are ramping up cloud data resilience and recovery, reshaping industry strategies and investments.
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Sovereign AI & secure data: Synology Solution Day in focus

Mon, 8th Sep 2025
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Synology is promoting 'Sovereign AI' at its Solution Day in Melbourne, helping Australian firms use AI while keeping data secure and locally controlled.
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BAI Communications acquires Titan ICT to boost private networks

Sun, 7th Sep 2025
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network management
BAI Communications has acquired Titan ICT to enhance its private network offerings, combining expertise in mission-critical communications for mining and energy sectors.
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SailPoint & HCLTech forge AI-driven identity security alliance

Fri, 5th Sep 2025
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digital transformation
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partner programmes
SailPoint and HCLTech have partnered to deliver AI-driven identity security solutions, aiding enterprises in managing digital identities across hybrid and multicloud environments.
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SAP expands sovereign cloud services for public sector in ANZ

Wed, 3rd Sep 2025
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SAP expands its Sovereign Cloud services in Australia and New Zealand, enhancing data control and security for public sector and regulated industries.