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Loyalty programmes Stories - Page 6

Global Stories

Loyalty programmes stories

APAC retailers stay confident, prioritise loyalty amid challenges
Customer Experience

APAC retailers stay confident, prioritise loyalty amid challenges

A survey of 288 APAC retailers shows strong confidence in customer engagement plans, with loyalty and personalised tools top priorities despite economic challenges.

By Melvin Hipolito • 3 min read • Tue, 29th Jul 2025
Brands boost social commerce spend despite western slow uptake
Marketing Technologies

Brands boost social commerce spend despite western slow uptake

Despite slower uptake in Western markets, 77% of B2C marketing execs invest in social commerce amid rising global growth and creator-driven shopping trends.

By Shannon Williams • 3 min read • Fri, 11th Jul 2025
Talon.One raises $135 million to boost AI loyalty platform
Data Analytics

Talon.One raises $135 million to boost AI loyalty platform

Talon.One has raised $135 million to advance its AI-powered loyalty platform, serving over 270 global brands including H&M and Adidas.

By Catherine Knowles • 3 min read • Fri, 4th Jul 2025
Brand trust overtakes ads as key travel driver in Asia-Pacific
Loyalty programmes

Brand trust overtakes ads as key travel driver in Asia-Pacific

Trust and brand reputation now drive over 70% of Asia-Pacific travel choices, surpassing ads and loyalty schemes, reveals new impact.com report.

By Kaleah Salmon • 4 min read • Tue, 20th May 2025
Asian social trends reshape UK social media & influencer scene
Crypto

Asian social trends reshape UK social media & influencer scene

Asian social media trends like live shopping and user-generated content are rapidly reshaping the UK influencer scene, Kolsquare reports.

By Shannon Williams • 3 min read • Thu, 15th May 2025
Trust & partnerships key to APAC travel marketing success
Customer Experience

Trust & partnerships key to APAC travel marketing success

A new impact.com report reveals APAC travel brands focus on trust, partnerships, and multi-channel strategies to meet evolving traveller demands post-pandemic.

By Kaleah Salmon • 4 min read • Thu, 15th May 2025
Eagle Eye & Ecrebo partner to boost smart receipt marketing
Customer Experience

Eagle Eye & Ecrebo partner to boost smart receipt marketing

Eagle Eye and Ecrebo have partnered to blend personalised marketing with POS tech, enhancing retail promotions and loyalty programmes at store checkouts.

By Melvin Hipolito • 3 min read • Wed, 7th May 2025
Insurers focus on AI & growth amid sluggish progress
Customer Experience

Insurers focus on AI & growth amid sluggish progress

Research by Forrester reveals that insurers are focusing on driving growth and improving customer experience through AI investment and system modernisation by 2025.

By Catherine Knowles • 3 min read • Fri, 14th Mar 2025

Stories from Other Regions

Loyalty programmes stories

Unlocking Black Friday and Cyber Monday success: Your essential guide
Customer Experience

Unlocking Black Friday and Cyber Monday success: Your essential guide

Black Friday and Cyber Monday 2024 saw UK transactions rise 9.5%, with a 119% increase in loyalty sign-ups, highlighting retail's huge Q4 potential.

By Jess New • 3 min read • Thu, 11th Sep 2025
Indosat launches AI semantic search with Google Cloud support
Digital Transformation

Indosat launches AI semantic search with Google Cloud support

Indosat has introduced an AI-powered Semantic Search in its apps, using Google Cloud's Vertex AI to personalise service and product recommendations for users.

By Jed Nykolle Harme • 4 min read • Sat, 23rd Aug 2025
One NZ & Advantai Group partner to boost branded mobile services
Network Infrastructure

One NZ & Advantai Group partner to boost branded mobile services

One NZ and Advantai Group partner exclusively to help NZ brands launch branded mobile services faster and cheaper using One NZ's award-winning network.

By Catherine Knowles • 4 min read • Thu, 31st Jul 2025
Starflyer adopts iLoyal platform to enhance loyalty programme
Data Analytics

Starflyer adopts iLoyal platform to enhance loyalty programme

STARFLYER has upgraded its STAR LINK loyalty programme with IBS Software's iLoyal platform to modernise customer engagement and enhance passenger experience.

By Catherine Knowles • 3 min read • Fri, 25th Jul 2025
Gen Z drives renewed optimism & new demands in UK retail
Customer Experience

Gen Z drives renewed optimism & new demands in UK retail

Gen Z boosts UK consumer confidence to 28%, driving demand for personalised, authentic retail experiences amid cautious economic optimism, says dentsu report.

By Shannon Williams • 4 min read • Fri, 11th Jul 2025
Southern Co-op to launch digital loyalty app with Lobyco
Digital Transformation

Southern Co-op to launch digital loyalty app with Lobyco

Southern Co-op partners with Lobyco to launch a digital loyalty app featuring games, challenges and personalised rewards across 300 UK stores.

By Kaleah Salmon • 4 min read • Thu, 10th Jul 2025
UK online shoppers favour eco-friendly, charitable brands
Clean technologies

UK online shoppers favour eco-friendly, charitable brands

Over 36% of UK online shoppers favour brands supporting charity, with 34.6% prioritising eco-friendly practices, highlights new report by Ecommpay and IMRG.

By Jed Nykolle Harme • 3 min read • Mon, 30th Jun 2025
UK holidaymakers boost spending, start trips with smarter deals
Sales

UK holidaymakers boost spending, start trips with smarter deals

Nearly 80% of UK holidaymakers boost pre-trip spending, favouring clothing and travel gear, with shoppers seeking smart deals and value for money.

By Jed Nykolle Harme • 4 min read • Thu, 19th Jun 2025
Major brands to boost investment in loyalty programmes
Customer Relationship Management

Major brands to boost investment in loyalty programmes

A study by Apadmi reveals that 67% of major brands plan to elevate investments in digital customer loyalty programmes over the upcoming year.

By Shannon Williams • 3 min read • Wed, 9th Apr 2025
69% of UK consumers lack loyalty to CP brands, study finds
Customer Experience

69% of UK consumers lack loyalty to CP brands, study finds

New research reveals that 69% of UK consumers feel no loyalty to any brand, posing significant challenges for consumer product companies in retaining customers.

By Sean Mitchell • 2 min read • Fri, 7th Feb 2025