IT support stories - Page 3

Logitech launches Zone Wireless 2 ES and Zone Wired 2 headsets with AI noise cancellation, designed to improve focus in open-plan offices at AUD $199.95-$309.95.

Korean broadcaster KBS cuts SAP maintenance costs by 50% through Rimini Street support, redirecting savings to boost AI initiatives in its TV operations.

ManageEngine adds digital employee experience tools to Endpoint Central, enabling IT teams to proactively tackle performance issues and enhance workplace productivity.

Specops uReset now supports cloud-only Entra ID, enabling 24/7 self-service password resets and reducing IT help desk password-related calls.

ManageEngine introduces DEX tools in Endpoint Central to help IT teams proactively fix issues, cutting support tickets and boosting employee productivity.

ANZ firms could save AUD $2.5 billion annually by switching to third-party IT support, freeing funds for AI and innovation amid rising vendor costs.

TrustedTech rebrands to focus on Microsoft cloud and AI services, driving an eleven-fold revenue increase and expanding enterprise support across UK and US markets.

Rimini Street has joined the US GSA Schedule, enabling government agencies to save up to 50% on Oracle, SAP and VMware support services.

Cloud-based printing simplifies IT, cuts costs, boosts security and lets employees print securely anywhere, transforming business print operations globally.

BeyondTrust enhances remote support with FIPS 140-2 and CJIS compliance, aiding public sector IT teams in meeting stringent security standards without VPNs.

Digimune partners with AnyTech365 to offer 24/7 multilingual IT support across Australia, boosting tech help and new revenue for local partners.

TeamViewer unveils AI-powered TeamViewer Intelligence to speed up IT support via real-time automation and enhanced session insights for global users.

By 2028, 33% of enterprises will use AI agents to boost productivity and scale efficiently, transforming workflows beyond traditional automation methods.

A Managed Protection Service Suite helps MSPs scale their businesses efficiently while enhancing security and customer service for SMB clients.

BPC and HP partner to offer flexible IT support and finance solutions, helping SMEs manage tech challenges and plan growth amid evolving market demands.

NTT DATA is the exclusive advisory partner for Plug and Play's AI Centres of Excellence across North America, supporting startups and corporates with AI innovation.

CMTG stresses AI-driven cybersecurity is vital for managed services, enabling real-time threat detection to protect sectors like finance, engineering, and insurance.

Pulseway modernizes Mobile Device Management, shifting from control to productivity enabler, integrating security with seamless remote support across devices.

Tray.ai launches an AI-powered ITSM Agent that automates routine IT support, cutting human tickets by 75%, boosting efficiency across major firms.

Riverbed has unveiled an expansion of its AI observability platform, introducing new tools that promise to optimise IT operations and improve data insights.