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Five9 stories
Five9 & Google Cloud launch unified AI contact centre CX
Thu, 15th Jan 2026
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uc
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data analytics
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digital transformation
Five9 and Google Cloud unveil a joint AI-powered CX platform, unifying contact centre workflows and customer data across all channels.
JFrog names Genefa Murphy CMO to drive AI era growth
Tue, 6th Jan 2026
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uc
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devops
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digital transformation
JFrog appoints former Udemy marketing leader Genefa Murphy as CMO to spearhead global growth in AI-driven software supply chain tools.
monday.com launches AI agents & upgrades to power workplace automation
Thu, 25th Sep 2025
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crm
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martech
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cdp
monday.com launches AI agents and upgrades to boost automation, enhancing sales, marketing, and enterprise controls for over 250,000 users worldwide.
monday.com unveils new AI tools to boost enterprise operations
Thu, 18th Sep 2025
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crm
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devops
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cx
monday.com launches new AI tools in Australia and New Zealand to enhance enterprise operations, including no-code monday agents and AI-powered CRM features.
Freshworks appoints Srinivasan Raghavan as Chief Product Officer
Tue, 3rd Dec 2024
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saas
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cx
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martech
Freshworks has appointed Srinivasan Raghavan as Chief Product Officer to spearhead its product strategy, enhancing growth in AI and customer experience.
Five9 launches new AI product to elevate customer experiences
Tue, 13th Aug 2024
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cx
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martech
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genai
Five9 unveils AI Knowledge, the latest in its Genius AI Suite, designed to enhance customer experiences using Generative AI and comprehensive data insights.
Five9 & Salesforce collaborate on AI solutions for contact centres
Tue, 11th Jun 2024
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uc
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cx
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martech
Five9 and Salesforce have launched a new AI-enhanced integration aimed at revolutionising contact centres. The upgrade promises to boost agent efficiency and customer satisfaction.