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Adatree appoints Sarah Day as senior sales & strategic fintech business leader
Data Analytics

Adatree appoints Sarah Day as senior sales & strategic fintech business leader

Adatree appoints Sarah Day as head of alliances and partner success, responsible for facilitating future partnerships and supporting business expansion.

By Zach Thompson • 2 min read • Fri, 27th May 2022
Salesforce launches AI-based insights with CRM Analytics
Customer Relationship Management

Salesforce launches AI-based insights with CRM Analytics

Salesforce announces CRM Analytics, AI-based insights for sales, marketing, and service teams in every industry.

By Ryan Morris-Reade • 3 min read • Fri, 15th Apr 2022
57% APAC respondents say CX a top investment priority
Customer Relationship Management

57% APAC respondents say CX a top investment priority

Fifty-seven percent of executives in APAC countries report they have a strategy to improve customer experience.

By Ryan Morris-Reade • 3 min read • Thu, 14th Apr 2022
Anaplan appoints Mark Micallef as Senior Vice President & Managing Director
Virtualisation

Anaplan appoints Mark Micallef as Senior Vice President & Managing Director

Anaplan appoints Mark Micallef as APAC Senior VP and Managing Director, focused on sales, team expansion and accelerating growth. #technologynews.

By Zach Thompson • 2 min read • Fri, 8th Apr 2022
InterSystems says data democratisation a missed opportunity
EduTech

InterSystems says data democratisation a missed opportunity

InterSystems has found that financial services organisations are missing the opportunity to democratise data to achieve new levels of innovation.

By Zach Thompson • 3 min read • Tue, 15th Mar 2022
Uniphore's latest funding round reaches $400 million
Artificial Intelligence

Uniphore's latest funding round reaches $400 million

Uniphore, a conversational automation company, has announced its Series E funding round of $400 million, raising the company's valuation to $2.5 billion.

By Ryan Morris-Reade • 3 min read • Thu, 17th Feb 2022
UserZoom unveils Live Interviews to scale UX research and collect insights faster
Data Analytics

UserZoom unveils Live Interviews to scale UX research and collect insights faster

UserZoom has announced new automation capabilities that make it faster and more efficient to collect user feedback and deliver customer insights.

By Ryan Morris-Reade • 3 min read • Thu, 10th Feb 2022
Data and analytics critical to business success in 2022, Sisense finds
Data Analytics

Data and analytics critical to business success in 2022, Sisense finds

Nearly all (92%) of product decision makers say data and analytics is critical to business success, with 8 in 10 saying they could charge more because of it.

By Catherine Knowles • 3 min read • Wed, 26th Jan 2022
A new way to test user experiences in Facebook, Metaverse, and VR
Customer Relationship Management

A new way to test user experiences in Facebook, Metaverse, and VR

UserTesting has released new templates for its Human Insight Platform, allowing fast feedback from users in the metaverse.

By Ryan Morris-Reade • 3 min read • Fri, 21st Jan 2022
Contentsquare acquires Hotjar, advances digital experience platform
Customer Relationship Management

Contentsquare acquires Hotjar, advances digital experience platform

Contentsquare has acquired Hotjar, allowing the two companies to jointly serve the global market and improve digital experiences for businesses.

By Catherine Knowles • 3 min read • Thu, 2nd Sep 2021
Workday survey explores the impact of COVID-19 on finance and the lack of data insights
Chief Financial Officer

Workday survey explores the impact of COVID-19 on finance and the lack of data insights

Workday has announced its chief financial officer survey results, exploring the impacts of COVID-19 on the finance function.

By Ryan Morris-Reade • 3 min read • Fri, 30th Jul 2021
BigCommerce jumps into open data integration with Google, Twilio & others
Data Analytics

BigCommerce jumps into open data integration with Google, Twilio & others

Open data is the way forward for online commerce, according to BigCommerce, which has launched a new product suite based on open data integrations.

By Staff Writer • 2 min read • Fri, 18th Jun 2021
Rackspace Technology launches new offering to activate DataOps
Data Analytics

Rackspace Technology launches new offering to activate DataOps

Rackspace Technology launches Rackspace DataOps to activate data for modern enterprises, offering agile delivery and process maturity.

By Catherine Knowles • 3 min read • Wed, 16th Jun 2021
Qlik and Databricks expand strategic partnership
Data Analytics

Qlik and Databricks expand strategic partnership

Qlik has expanded its strategic partnership with Databricks with support for the launch of Delta Sharing, in order to expand joint customer ability.

By Catherine Knowles • 2 min read • Fri, 28th May 2021
Gartner highlights six ways to improve customer experience with VoC solutions
Customer Relationship Management

Gartner highlights six ways to improve customer experience with VoC solutions

Gartner outlines six steps for customer service leaders to implement voice of the customer solutions for better CX management.

By Catherine Knowles • 3 min read • Mon, 28th Dec 2020
5 Finance Automations to Speed Up and Scale Your Business
Supply Chain

5 Finance Automations to Speed Up and Scale Your Business

Strategic finance departments need automation to eliminate manual data entry and gain data-driven insights, accelerating time to market.

By Brad Drysdale • 5 min read • Tue, 22nd Dec 2020
Kount and Snowflake partner to empower businesses with customer insights
Data Analytics

Kount and Snowflake partner to empower businesses with customer insights

Kount and Snowflake have partnered to offer actionable customer insights for eCommerce through the Snowflake Data Marketplace.

By Catherine Knowles • 3 min read • Wed, 2nd Dec 2020
Data mastery the difference between success and failure, report finds
Capgemini

Data mastery the difference between success and failure, report finds

Data-powered enterprises are 22% more profitable and generate 70% more revenue per employee, according to new research from Capgemini Research Institute.

By Catherine Knowles • 4 min read • Mon, 23rd Nov 2020