Customer Loyalty Stories - Page 12

Australian Stories

Customer Loyalty stories

Australia Post campaign boosts Parcel Locker rewards

Australia Post teams with The ICONIC and Oz Hair and Beauty, offering AUD $10 rewards to steer online shoppers towards Parcel Lockers.

By Sean Mitchell • 3 min read • Mon, 8th Dec 2025

Fintech

Australian online retailers see 301% surge in PayTo payments

Australian online retailers have seen a 301% rise in PayTo payments, boosting cash flow and cutting costs through faster, direct bank-to-bank transfers.

By Melania Watson • 3 min read • Wed, 26th Nov 2025

Global Stories

Customer Loyalty stories

Fintech

Satellite, eSIM & loyalty to reshape 2026 telecoms

Satellite tie-ups, eSIM and loyalty-led MVNOs will drive practical, value-focused change in UK and European telecoms by 2026.

By Catherine Knowles • 5 min read • Fri, 12th Dec 2025

Gaming

Trend Micro honours Vantage Markets for cybersecurity innovation

Trend Micro names Vantage Markets a 2025 Global Customer Awards innovator, spotlighting creative cybersecurity use across sectors worldwide.

By Sean Mitchell • 4 min read • Thu, 11th Dec 2025

Customer Experience

AI set to reshape customer trust, transparency & service by 2026

By 2026, AI will transform customer service with firms mandated to disclose AI use, boost transparency, and balance trust and security in interactions.

By Melania Watson • 4 min read • Fri, 5th Dec 2025

Customer Experience

Half of global mobile users may switch for satellite coverage

Nearly half of mobile users worldwide would switch providers for satellite coverage, with 60% willing to pay extra for reliable service beyond traditional dead zones.

By Sean Mitchell • 3 min read • Wed, 3rd Dec 2025

Digital Transformation

Eagle Eye reshapes APAC leadership to boost USD $10 million growth

Eagle Eye restructures APAC leadership with new key appointments to accelerate growth beyond USD $10 million in the Asia-Pacific region.

By Melvin Hipolito • 3 min read • Tue, 2nd Dec 2025

Customer Experience

Velocity points now redeemable when dining out at 3,000 venues

Velocity Frequent Flyer members in Australia can now earn and spend points when dining at over 3,000 venues via the me&u app, boosting rewards beyond flights.

By Kaleah Salmon • 3 min read • Fri, 28th Nov 2025

Customer Experience

Why multilingual messaging is becoming essential for shopify's global future

Shopify merchants face a new challenge: real-time multilingual messaging to support global shoppers beyond translated storefronts, boosting trust and sales.

By David Hayes • 5 min read • Wed, 26th Nov 2025

Customer Experience

The true success metric for peak season is delivery efficiency

Retailers now measure peak season success by delivery efficiency, blending speed and cost control to protect margins amid rising consumer expectations.

By Rob Hango-Zada • 5 min read • Tue, 25th Nov 2025

Stories from Other Regions

Customer Loyalty stories

Digital Transformation

AI won't fix a messy ERP: ASOS's £130m stock write-off proves it

ASOS's GBP £130m stock write-off shows AI gloss cannot mask a broken ERP, as messy data turns clever tools into costly liabilities.

By Judette van Niekerk • 7 min read • Thu, 11th Dec 2025

Customer Experience

Tesco trials 2D QR barcodes as EU demand for data grows

Tesco is piloting next-generation 2D QR codes to boost transparency, cut food waste and meet tougher EU product data rules.

By Kaleah Salmon • 4 min read • Tue, 9th Dec 2025

Customer Experience

UK Black Friday spending soars in pet sector as big baskets lead

UK Black Friday pet sector spending surged with average orders up 56%, as shoppers focused on essentials and bigger baskets to maximise savings.

By Sean Mitchell • 3 min read • Sat, 6th Dec 2025

Customer Experience

UK shoppers want AI for deliveries but demand transparency & choice

UK shoppers want AI for real-time delivery tracking and returns but demand transparency and human support for trust and control over choices.

By Sean Mitchell • 3 min read • Sat, 6th Dec 2025

Digital Transformation

Negative AI experiences put GBP £9 billion UK online sales at risk

Negative AI experiences in UK online shopping risk GBP £9 billion in sales, with 75% of AI-related reviews expressing dissatisfaction, new data shows.

By Catherine Knowles • 3 min read • Fri, 5th Dec 2025

Customer Experience

Get ahead of the rush: 5 tips from your marketing partner for holiday success

Canadian businesses can boost holiday sales by combining digital with impactful print marketing like signage and personalised gifts to stand out locally.

By Erin Shea • 5 min read • Wed, 3rd Dec 2025