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Customer Feedback Stories - Page 10

Australian Stories

Customer Feedback stories

Knowby Pro 4.0: Revolutionizing knowledge management with enhanced user experience
Unified Communications

Knowby Pro 4.0: Revolutionizing knowledge management with enhanced user experience

Knowby Pro 4.0, a game changer in knowledge management, promises enhanced user experience with a new web interface.

By Imee Dequito • 3 min read • Fri, 13th Oct 2023

Global Stories

Customer Feedback stories

BillingPlatform reveals platform upgrades after year of industry recognition
Unified Communications

BillingPlatform reveals platform upgrades after year of industry recognition

BillingPlatform has debuted a range of platform improvements following a year of industry commendations, aiding in innovative pricing strategy execution, robust onboarding, and delivering necessary global security standards.

By Kaleah Salmon • 3 min read • Wed, 17th Jan 2024
11:11 Systems recognised as aspirational provider in Gartner's DRaaS report
Virtualisation

11:11 Systems recognised as aspirational provider in Gartner's DRaaS report

11:11 Systems lauded in 2023 Gartner report, singled out as an aspiring DRaaS provider with commendable customer service.

By Sean Mitchell • 3 min read • Wed, 22nd Nov 2023
ExpressVPN adds new features and expands services for improved user experience
Virtual Private Networks

ExpressVPN adds new features and expands services for improved user experience

ExpressVPN enhances user experience with new features including ad and adult-site blockers, expanding its server reach to 105 countries.

By Sean Mitchell • 2 min read • Wed, 18th Oct 2023
Deciphering the impact of reviews on small businesses in the digital age
Customer Experience

Deciphering the impact of reviews on small businesses in the digital age

Just as businesses adapt and evolve their strategies, consumers, too, are continually shaping and reshaping their criteria for evaluation.

By Amit Desai • 3 min read • Fri, 15th Sep 2023
Verint introduces its enterprise experience management solution
Data Analytics

Verint introduces its enterprise experience management solution

Verint enterprise experience management consolidates customer listening posts and unifies unstructured data across the enterprise.

By Gaurav Sharma • 3 min read • Sat, 17th Jun 2023
Extreme Networks named Gartner Peer Insights Customers' Choice
Customer Experience

Extreme Networks named Gartner Peer Insights Customers' Choice

Extreme Networks has been named a Gartner Peer Insights Customers' Choice in enterprise wired and wireless LAN infrastructure for the sixth year running.

By Catherine Knowles • 3 min read • Tue, 13th Jun 2023
KnowBe4 celebrates reaching 50,000 customers worldwide
Customer Experience

KnowBe4 celebrates reaching 50,000 customers worldwide

KnowBe4 has reached the milestone of 50,000 customers, adding nearly 2,500 in the first quarter of 2022 alone.

By Zach Thompson • 3 min read • Tue, 17th May 2022
Unleashing the power of retail loyalty: Who is getting it right?
Customer Relationship Management

Unleashing the power of retail loyalty: Who is getting it right?

Loyalty programs provide an exclusive 'experience beyond the product' and help businesses get a better picture of their consumer buying journey.

By Billy Loizou • 5 min read • Mon, 30th Aug 2021
LogRhythm named #1 for customer satisfaction in G2 report
Security Information and Event Management

LogRhythm named #1 for customer satisfaction in G2 report

Named a Leader in G2 Research's reports for SIEM, Incident Response, and usability based on aggregated user rating data.

By Staff Writer • 3 min read • Mon, 6th Jul 2020
CrowdStrike top-rated in Peer Insights for endpoint protection
Endpoint Protection

CrowdStrike top-rated in Peer Insights for endpoint protection

Has the highest rating among vendors in May 2020 Gartner Peer Insights 'Voice of the Customer' for Endpoint Detection and Response Solutions.

By Staff Writer • 3 min read • Mon, 11th May 2020
Massive discrepancy found between business vs. customer outlooks on CX
Customer Relationship Management

Massive discrepancy found between business vs. customer outlooks on CX

A severe disparity arises between ANZ businesses' self-perception and customers' views on customer experience, as NTT Ltd.'s report reveals.

By Nick Forrester • 3 min read • Fri, 28th Feb 2020
Denodo top rated for data integration in Gartner Peer Insights
Virtualisation

Denodo top rated for data integration in Gartner Peer Insights

The data virtualisation company scored the highest in four out of five categories, with a 4.9/5 overall rating.

By Ben Moore • 2 min read • Fri, 5th Jul 2019
InVision appoints first APAC MD following rapid regional growth
Customer Relationship Management

InVision appoints first APAC MD following rapid regional growth

InVision appoints Tom Richardson as its first Asia-Pacific Managing Director as it expands rapidly in the region.

By Staff Writer • 2 min read • Tue, 2nd Jul 2019
Research: e-retailers failing to deliver on promises
Customer Relationship Management

Research: e-retailers failing to deliver on promises

Rising customer complaints against online retailers reflect the perils of overly ambitious delivery services, says Tryzens.

By Ben Moore • 3 min read • Thu, 13th Jun 2019
TIBCO recognised by Gartner, TrustRadius for data science
Data Analytics

TIBCO recognised by Gartner, TrustRadius for data science

High customer satisfaction as TIBCO deepens commitment to data science projects that positively impact society.

By Ben Moore • 2 min read • Thu, 13th Jun 2019
Gen Z confidence in the economy is on the decline
Customer Relationship Management

Gen Z confidence in the economy is on the decline

Anxiety grows among millennials and Gen Z as Deloitte's 2019 survey reveals declining trust in traditional institutions, pessimism on economic progress.

By Staff Writer • 3 min read • Tue, 21st May 2019

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