eCommerceNews Australia - Technology news for digital commerce decision-makers

Conversational AI stories - Page 8

Modern office pro using chat interface with flowing data graphs

Huwise unveils Huwy AI agent for corporate data search

Wed, 7th Jan 2026
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data analytics
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digital transformation
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martech
Huwise launches Huwy, an AI chat agent embedded in its data marketplace to help non-experts search, explore and use corporate data.
Sleek household robot in modern korean smart home with ev view

LG unveils CLOiD robot at heart of new AI strategy

Tue, 6th Jan 2026
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datacentre infrastructure
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hyperscale
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iot
LG has unveiled its CLOiD home robot as the centrepiece of a sweeping AI strategy linking homes, cars and commercial systems.
Ai customer support command center omnichannel automated workflows

Freshworks adds AI tools to streamline customer service

Tue, 6th Jan 2026
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saas
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uc
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digital transformation
Freshworks rolls out new AI tools for Freshdesk to unify channels, cut agent drudgery and boost resolution speeds for service teams.
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Samsung unveils unified AI vision across home & TV

Tue, 6th Jan 2026
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gaming
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wearables
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data protection
Samsung sets out unified AI vision at CES, turning TVs, appliances and health services into connected 'companions' in daily life.
Samsung corporate ces 2026 samsung presents  your companion to ai living at the first look main1

Samsung unveils expansive 'Companion to AI Living' vision

Mon, 5th Jan 2026
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gaming
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wearables
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data protection
Samsung has unveiled a sweeping 'Companion to AI Living' vision at CES 2026, putting AI at the heart of TVs, appliances and digital health.
Aerial australian freight port highway ai logistics sunrise data

AI to transform Australian freight, data & jobs by 2026

Fri, 2nd Jan 2026
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data protection
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data analytics
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digital transformation
AI is set to overhaul Australian freight, data strategy and jobs by 2026, as leaders shift from pilots to deep, context-aware deployment.
Apac cityscape datacenters cloud ai security sovereignty resilience

Commvault maps Asia-Pacific shift to trusted AI autonomy

Mon, 22nd Dec 2025
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saas
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data protection
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dr
Commvault predicts Asia-Pacific enterprises will pivot from AI experiments to resilient, sovereign “trusted autonomy” by 2026.
Laptop app store grid with workflow icons gears sf skyline bg

OpenAI turns ChatGPT into platform with app directory

Sat, 20th Dec 2025
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data protection
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martech
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rpa
OpenAI is turning ChatGPT into a software platform, opening a built‑in app directory where users can discover and install third‑party tools.
Visual app builder laptop draggable panels coding icons desk

Replit brings app-building tools directly into ChatGPT

Fri, 19th Dec 2025
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lcnc
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erp
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genai
Replit's new ChatGPT integration lets users build, preview and refine live apps directly in the chat window, streamlining software creation.
Cricket australia live app

Cricket Australia updates app with AI insights, analysis & history

Fri, 19th Dec 2025
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data analytics
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digital transformation
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cx
Cricket Australia revamps its Live App with real-time AI insights, chat-style analysis and scorecards going back to 1886.
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Zoho debuts unified spend & AI-driven billing tools

Thu, 18th Dec 2025
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data protection
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digital transformation
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fintech
Zoho launches unified spend management and AI-driven billing tools, aiming to give large enterprises tighter control over finances.
Apac data center campus ai sovereignty protective shield map

APAC enterprises eye sovereign RAG & hyperscale AI in 2026

Thu, 18th Dec 2025
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data protection
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private cloud
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hybrid cloud
APAC enterprises plan big 2026 AI spend, pivoting from chatbots to sovereign RAG and hyperscale platforms to meet strict data rules.
Modern office lobby digital portal linking ai cloud departments

ServiceNow buys Moveworks to build AI 'front door'

Wed, 17th Dec 2025
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digital transformation
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hcm
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cartech
ServiceNow buys AI assistant specialist Moveworks to create a single conversational 'front door' into automated workflows across the enterprise.
Lg

LG unveils AI-first Signature 'quiet luxury' range at CES

Tue, 16th Dec 2025
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cx
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martech
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iot
LG is marking a decade of its Signature brand at CES 2026 with AI-first 'quiet luxury' fridges, ovens and design-led appliance ranges.
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Zoom launches AI Companion 3.0 with agentic workflows

Tue, 16th Dec 2025
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uc
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data protection
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encryption
Zoom unveils AI Companion 3.0, adding agentic workflows, a browser hub for work orchestration and standalone access from USD $10 a month.
Laptop workspace photo editing pdf design ai brain interface

Adobe brings Photoshop, Express & Acrobat into ChatGPT

Sat, 13th Dec 2025
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data protection
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document management
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ecm
Adobe embeds Photoshop, Express and Acrobat inside ChatGPT, giving hundreds of millions free, conversational access to its creative tools.
Asian online shopper ai recommendations with products and subscriptions

AI to redefine eCommerce discovery, emotion & subs by 2026

Fri, 12th Dec 2025
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digital transformation
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cx
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martech
AI is set to reshape eCommerce by 2026, powering discovery, emotional journeys and flexible subscriptions built on cleaner product data.
Small seller talking to laptop automated ecommerce shipping flow

Shippo unveils AI shipping platform for agentic commerce

Thu, 11th Dec 2025
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cx
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martech
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rpa
Shippo has launched MCP, an AI-powered platform that lets commerce-focused agents turn natural language shipping requests into live actions.
Illustration large cloud interconnected geometric data shapes flowing lines speed scalable storage

Amazon boosts S3 Vectors with bigger scale & faster queries

Fri, 5th Dec 2025
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storage
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data analytics
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hyperscale
Amazon Web Services launches Amazon S3 Vectors with 40x more scale, faster queries, and up to 90% cost savings for vast AI vector data storage.
Customer service human agent robot assistant modern japanese office clear glass

AI set to reshape customer trust, transparency & service by 2026

Fri, 5th Dec 2025
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cx
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martech
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risk & compliance
By 2026, AI will transform customer service with firms mandated to disclose AI use, boost transparency, and balance trust and security in interactions.