eCommerceNews Australia - Technology news for digital commerce decision-makers

Conversational AI stories - Page 15

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Kore.ai appoints Paul Rilstone as VP for Australia & New Zealand

Wed, 24th Apr 2024
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Kore.ai appoints industry veteran Paul Rilstone as Vice President for Australia and New Zealand, aiming to boost its presence and accelerate growth in the region.
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Unleash the potential of AI and elevate customer-centric marketing

Tue, 23rd Apr 2024
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Transformative Gen AI could revolutionise customer-centric marketing, allowing more personalisation and efficiency, states Rio Longacre, Managing Director at Slalom.
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Kore.ai unveils enhanced AI platform to optimise business interactions

Mon, 22nd Apr 2024
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Kore.ai revolutionises AI technology with Experience Optimisation Platform Version 11.0, intensifying automation capabilities to support faster, value-driven business interactions.
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NICE unveils Enlighten XM for hyper-personalised customer experiences

Tue, 26th Mar 2024
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NICE reveals AI solution Enlighten XM, offering hyper-personalised customer experiences through large language models and a deep data memory system.
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IWD 2024: How AI can help new mothers with their mental health

Thu, 7th Mar 2024
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New research reveals the undeniable potential of AI chatbots, like Wysa, to provide essential mental health support to expectant and new mothers.
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NVIDIA to host first physical GTC conference in five years

Mon, 4th Mar 2024
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NVIDIA prepares to reignite its flagship GTC 2024 conference at San Jose Convention Center, expecting over 300,000 attendees for the behemoth tech event after an absence of five years.
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Redefining profit strategies in Australia: The impact of voice technology

Tue, 27th Feb 2024
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Implementing systems that analyse and extract customer insights presents an invaluable opportunity to capitalise on an existing asset.
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Vonage & AWS partner to improve developer solutions & fraud protection

Mon, 19th Feb 2024
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Vonage and Amazon Web Services join forces to expand developer solutions and advance fraud protection, with services including the Vonage Fraud Protection solution on AWS Marketplace.
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A new kind of PC is coming: From personal computer to innovation enabler

Wed, 24th Jan 2024
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Generative AI is transforming personal computers (PCs) from mere consumer technology to platforms for innovation, set to revolutionise the way we live and work.
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Verint leads in Conversational AI according to Opus Research report

Thu, 14th Dec 2023
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Verint is recognised as an industry leader in Conversational AI in the Opus Research 2023 report, praising its Intelligent Virtual Assistant.
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Generative AI lagging in ANZ brand strategies despite high employee usage

Thu, 14th Dec 2023
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Despite high employee usage, generative AI adoption in Australia and New Zealand brand strategies lags, says Adobe.
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Amelia wins Aragon Research Innovation Award for Conversational AI

Mon, 11th Dec 2023
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Amelia bags the prestigious Aragon Research Innovation Award for Conversational AI for the second year running.
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Five key discoveries enterprises have made in their AI journeys so far

Mon, 4th Dec 2023
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The more enterprises learn about AI and its practical applications, the more it often leads to a change in the strategic direction and approach to adoption.
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Amelia named as leading AI provider in Everest Group AI Top 50

Mon, 4th Dec 2023
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Amelia, a leading AI software company, has been recognised as a top AI provider in the inaugural Everest Group AI Top 50.
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Melbourne's Andromeda Robotics trials AI companion robot in aged care

Mon, 6th Nov 2023
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Melbourne AI startup Andromeda Robotics partners with aged care provider Allity to trial humanoid companion robot, Abi, powered by Chat GPT-4 AI platform.
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Dubber and Alianza elevate cloud communications for CSPs

Wed, 11th Oct 2023
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Dubber and Alianza have announced a new strategic alliance in which Dubber will provide conversational intelligence solutions to the Alianza platform.
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Stanley Capital Partners invests in Roboyo: Hyper-Automation

Wed, 11th Oct 2023
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Stanley Capital Partners invests in tech company Roboyo, aiming to enhance the global leader in hyper-automation's growth.
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Boomi unveils GenAI tool, Boomi GPT, simplifying automation

Fri, 6th Oct 2023
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Boomi has introduced Boomi GPT, its first offering in the Boomi AI suite, promising streamlined integration and automation on the Boomi platform.
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Everest Group names Amelia a leader in Conversational AI

Fri, 6th Oct 2023
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Amelia has been recognised as a Leader in Everest Group's Conversational AI Products PEAK Matrix Assessment 2023.
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Enhanced customer experience platform with Zoom AI-powered innovations

Thu, 5th Oct 2023
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Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.