Chatbots stories - Page 17
BotPenguin unveils advanced AI chatbots for better experience
Thu, 31st Aug 2023
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uc
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data analytics
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cx
BotPenguin's AI Chatbots offer personalized communication and integrations to enhance customer engagement and business operations.
Channel selection: Essential for a successful customer experience strategy
Tue, 29th Aug 2023
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uc
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cx
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martech
Today's contact centres are evolving rapidly to meet customer demand for diverse, seamless engagement channels. Here's how.
Mandiant reveals how threat actors perceive generative AI
Tue, 29th Aug 2023
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advanced persistent threat protection
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genai
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llms
The latest research from Mandiant on generative AI reveals threat actors are interested in generative AI, but usage remains limited.
Lenovo and VMware reveal first solutions from joint innovations
Wed, 23rd Aug 2023
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it automation
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multi-cloud
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partner programmes
Lenovo and VMware have announced the first turnkey solutions from their joint Edge and Cloud Innovation Labs at VMware Explore 2023.</p>.
VMware and NVIDIA build on existing partnership in the name of AI
Wed, 23rd Aug 2023
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datacentre infrastructure
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it automation
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partner programmes
VMware and NVIDIA are focused on readying the thousands of enterprises that run on VMware's cloud infrastructure for the era of generative AI.
Gen Z in the dark on basic internet terms – research
Fri, 18th Aug 2023
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uc
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agentic ai
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online safety
The DNS Research Federation suggests young people are risking their safety online by using the Internet without knowing what key terms mean.
Retailer investments driven towards AI to grow sales
Fri, 11th Aug 2023
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supply chain
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ai
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agentic ai
AI solutions enable retailers to enhance their customer experience by providing personalised recommendations and improving inventory management.
Suncorp FY23 performance boosted by technology transformation
Thu, 10th Aug 2023
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uc
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digital transformation
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it automation
Digitisation, automation and artificial intelligence (AI) have helped support the performance of Suncorp Group in the financial year (FY) 2022-23.
Twilio to deliver new customer-aware generative AI
Mon, 7th Aug 2023
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cx
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martech
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genai
Twilio, the customer engagement platform, will enable companies to create personalised, customer-aware experiences powered by OpenAI.
Capgemini launches generative AI services to aid in digital transformation
Thu, 3rd Aug 2023
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digital transformation
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genai
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ai
Capgemini launches generative AI portfolio to support clients in their digital transformation, with a focus on sectors such as life sciences and retail.
How AI can complement Australia's human experience
Wed, 2nd Aug 2023
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uc
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digital transformation
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supply chain
Artificial Intelligence (AI) and digital technologies have become an integral part of our lives, promising a future of unprecedented possibilities.
Altering the commercial landscape through the power of AI
Tue, 1st Aug 2023
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llms
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ai
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agentic ai
There will be winners and losers in the AI race, but AI pessimists are discounting the creativity and productivity that the technology will unleash.
Is ChatGPT's use of our personal data even legal?
Tue, 25th Jul 2023
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uc
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data protection
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data privacy
As the field is always evolving, laws and regulations surrounding personal data use in AI are likely to evolve too.
The power of Vector Search and NLP: A Business value perspective
Fri, 21st Jul 2023
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uc
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data analytics
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digital transformation
Integrating Vector Search and NLP offers a significant opportunity for businesses to improve their operations and drive growth.
61% of customers prefer to speak with chatbots - study
Fri, 21st Jul 2023
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uc
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fintech
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cx
New survey from Boost.ai reveals customers' growing acceptance and preference for chatbots and virtual agents.
The creative and productive evolution of generative AI
Sun, 16th Jul 2023
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uc
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martech
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genai
Our goal is to help creatives spend more time being creative and less time dealing with the hidden production work that robs us of the joy of making.
Maximizing AI's potential through further training
Sun, 16th Jul 2023
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genai
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llms
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ai
Artificial Intelligence (AI) has revolutionized work and legislation. Upskilling is crucial to meet the demand for AI specialists.
Indara partners vHive for AI-driven software solutions
Thu, 6th Jul 2023
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saas
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uc
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digital transformation
Indara Digital Infrastructure announces partnership with vHive for their AI-driven digital twin programme, including drone technology.
Enterprises must adapt to Shadow AI to avoid data breaches
Wed, 5th Jul 2023
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casb
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breach prevention
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risk & compliance
Insider data breaches are set to rise due to poor data controls and the use of generative AI tools, warns Imperva.
Tata Communications acquires Kaleyra for $100M, grows business worldwide
Wed, 5th Jul 2023
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data analytics
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cx
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martech
Tata Communications has announced it has entered into a definitive agreement to acquire Kaleyra, with the aim of empowering global enterprises.